Note fondée sur 1 075 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,4 Service et personnel
4,2 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 7 sept. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
9 sept. 2022 par Warm Regards, Management , Gestion de l’hôtel
Thank you for being our guest! I hope you had a wonderful time in Austin. Thanks for taking the time to review! Please come back to stay with us again soon!
par un voyageur
Publié le 28 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Rachel P. -Assistant General Manager, Gestion de l’hôtel
Dear Alvaro,Thank you for the 3 star review from your recent stay at our hotel. Please accept our sincerest apologies for any disturbance you may have experienced during your time with us. We hope this stay does not detour you from staying with us in the future as welcome the opportunity to serve you again.
par un voyageur
Publié le 28 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Rachel P. -Assistant General Manager, Gestion de l’hôtel
Dear Thomas,Thank you for leaving us a review of your recent stay with us. We hope any areas of opportunity were able to be addressed in a timely manner if shared with our team. We hope you consider us again on your next visit to Austin.
par un voyageur
Publié le 27 août 2024 sur Expedia
Rooms were a bit small, but overall stay was good.
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Hotel Management, Gestion de l’hôtel
Thanks for the high rating. Please come back and visit again soon.
par un voyageur
Publié le 27 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Hotel Management, Gestion de l’hôtel
Thanks for the great rating and please do come back and visit us again soon.
par un voyageur
Mixed but I will stay again if no better options
Publié le 26 août 2024 sur HotelsI feel the hotel needs a deeper updating throughout the halls and common areas instead of just the rooms not that they haven't in the past but it is showing it's age etc The mechanics of the room and hotel are older and quite noisy everywhere. . Could hear people in the next room easily one man had a mental breakdown on my floor had to be removed after he became violent and hurt himself. But the staff was nice and handled things well and the visit was pleasant.
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Hotel Management, Gestion de l’hôtel
Thank you for taking the time to relay your comments. We regret the incident with the other guest but hope the rest of your stay was a pleasant one.
par un voyageur
Publié le 26 août 2024 sur Expedia
Very nice staff Very friendly and asked if we needed anything. We really liked all the food and the breakfast was very tasty.
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Hotel Management, Gestion de l’hôtel
Thanks for the great review and compliments to our staff and facility. Please come back and see us again soon.
par un voyageur
All for the outdoors
Publié le 25 août 2024 sur HotelsParking is no issue,the room had a wonderful view and a/c was running at a solid 68 when I arrived,with this Texas heat it felt amazing when I walked in the room.
I came down to check out the trails
Was not disappointed,hotel has a trail right behind it with great access if you paddle boat or bike canoe.
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Hotel Management, Gestion de l’hôtel
Thank you for the detailed review. We're glad you got to enjoy some of our many amenities and hope we have the chance to host you again soon.
par un voyageur
Publié le 25 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Hotel Management, Gestion de l’hôtel
Thank you for the high rating. We're glad you enjoyed your stay and hope you can come back soon.
par un voyageur
Publié le 24 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Hotel Management, Gestion de l’hôtel
Thanks so much for the 10/10 rating and please come back and visit us again soon.
