Note fondée sur 642 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,3 Service et personnel
4,5 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 8 sept. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
12 sept. 2023 par Elizabeth, GM, Gestion de l’hôtel
Thank you for sharing your experience! We are so happy you enjoyed your stay. See you next trip!
par un voyageur
Publié le 14 avr. 2019 sur Expedia
Commentaires de Gestion de l’hôtel
5 juin 2019 par Hector Orozco, Gestion de l’hôtel
Thank you for taking the time to fill up this review, we value all the feedback we receive and hope to see you again soon.
par un voyageur
Recommend
Publié le 28 août 2024 sur HotelsOur check was amazing, the room was very clean, i highly recommend this place
Commentaires de Gestion de l’hôtel
28 août 2024 par May Win , Gestion de l’hôtel
Thank you for sharing and we are delighted to hear that you enjoyed your stay with us. We hope to see you again soon.
par un voyageur
Publié le 26 août 2024 sur Expedia
We had a great stay here!
Commentaires de Gestion de l’hôtel
26 août 2024 par May Win , Gestion de l’hôtel
We are glad to hear that you enjoyed your stay with us. We hope to see you again soon.
par un voyageur
Publié le 26 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 août 2024 par Elizabeth, GM, Gestion de l’hôtel
Thank you for the perfect rating! We're thrilled you had a great experience and hope to welcome you back again soon!
par un voyageur
Publié le 26 août 2024 sur Expedia
Our stay was great, the room was clean and comfortable. There are restaurants nearby and too much noise and loud music frommthe restaurants, we were unable to fall sleep right away, the music stopped after 2am. But the worst thing i did not like and this is whats gonna keep me from never staying here ever again is the PARKING FEE. I was charged $51.00 a day to park my car for a total of 2 nights whicha came out to be $102.00. Ive never in my life have stayed at a hotel where i have a reservation and had to pay $51.00 a day to park my car, that is a ridiculous amount to charge the guests that already are staying in your hotel to begin with. I will never, ever stay at this hotel ever again.
Commentaires de Gestion de l’hôtel
26 août 2024 par Elizabeth, GM, Gestion de l’hôtel
Thank you for your feedback. We’re glad to hear that you found the room clean and comfortable and enjoyed the nearby restaurants. We apologize for the noise from the local nightlife, as our location in the vibrant Rainey Street district can sometimes lead to increased sound levels.Regarding the parking fees, we understand your frustration. Downtown parking rates can be higher, and while we strive to keep ours competitive, we realize they can still be surprising. Your feedback is important to us, and we’ll use it to evaluate how we can better communicate these costs upfront.We’re sorry that this experience has left a negative impression, and we hope you’ll reconsider staying with us in the future. If you do, we’ll do our best to make your stay more enjoyable.
par un voyageur
Publié le 25 août 2024 sur Expedia
Great experience !
Commentaires de Gestion de l’hôtel
26 août 2024 par Elizabeth, GM, Gestion de l’hôtel
Thank you! We're delighted you had a great experience. We look forward to welcoming you back soon!
par un voyageur
Publié le 25 août 2024 sur Hotels
The hotel was clean and comfortable. Our only issue was with our room keys that kept not working in certain areas of the hotel (ie would work for parking and elevation, but not the room, etc).
Commentaires de Gestion de l’hôtel
26 août 2024 par Elizabeth, GM, Gestion de l’hôtel
Thank you for your feedback! We're glad to hear that you found the hotel clean and comfortable. We apologize for the inconvenience you experienced with your room keys. We’ll look into this issue to ensure a smoother experience for future stays. We hope to welcome you back again soon!
par un voyageur
Publié le 25 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 août 2024 par May Win , Gestion de l’hôtel
Thank you for your 10/10 rating. We can't wait to see you soon again!
par un voyageur
Publié le 24 août 2024 sur Expedia
Muy bien
Commentaires de Gestion de l’hôtel
24 août 2024 par May Win , Gestion de l’hôtel
¡Gracias por compartir! No puedo esperar a verte pronto de nuevo.
