Note fondée sur 914 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,3 Service et personnel
4,3 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 28 juill. 2023 sur Expedia
Too noisy
Commentaires de Gestion de l’hôtel
4 août 2023 par Alexi , Gestion de l’hôtel
Thank you for your feedback, I apologize for not meeting your expectations, we hope you decide to give us another chance in the future.
par un voyageur
Publié le 8 nov. 2019 sur Expedia
Commentaires de Gestion de l’hôtel
9 nov. 2019 par Alexi , Gestion de l’hôtel
Thank you so much for your great feedback, we would love to have you return to our property.
par un voyageur
Très bien situé et bien sauf clim bruyante....
Publié le 5 juill. 2019 sur Hotelspar un voyageur
Publié le 6 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Customer Service, Gestion de l’hôtel
Kaylyn, we’re delighted you loved your experience at Hotel Indigo Austin Downtown - University. Thank you for choosing us, and we hope to welcome you back soon!
par un voyageur
Publié le 5 oct. 2024 sur Expedia
The hotel was fantastic from the unique decor to the wonderful and helpful staff. The rooftop pool was such a delight especially as it was a hot few days. If your looking for a great hotel in Austin this is the hotel for you
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Customer Service, Gestion de l’hôtel
Jennifer, thank you for staying with us at Hotel Indigo Austin Downtown - University. We’re delighted you loved the unique decor and enjoyed our rooftop pool. Our team members always strive to provide exceptional service. We hope to welcome you back during your next visit to Austin!
par un voyageur
Publié le 2 oct. 2024 sur Expedia
Easy walk downtown austin
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Customer Service, Gestion de l’hôtel
Sherry, it’s wonderful to hear you found Hotel Indigo Austin Downtown - University’s location convenient for walking to downtown Austin. We're glad you enjoyed your stay and hope to welcome you back soon.
par un voyageur
Publié le 1 oct. 2024 sur Hotels
Pros: Great location, good service, nice pool, clean, attentive staff. Cons: room needed some refreshing. Chair was worn to threads on the arms and back. Shower door did not close completely. Holder for shower head was loose. Vanity paint all worn off on shelf.
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Customer Service, Gestion de l’hôtel
Brian, thank you for providing such detailed feedback. It’s wonderful to hear you appreciated the location, service, pool, and cleanliness at Hotel Indigo Austin Downtown - University, an IHG Hotel. The comments regarding the room's furnishings and bathroom amenities have been noted for review. The team looks forward to welcoming you back for an even better experience.
par un voyageur
Publié le 1 oct. 2024 sur Expedia
We loved that it was across the street from music venue we were attending, good food options nearby, staff was friendly.
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Customer Service, Gestion de l’hôtel
Susan, it's wonderful to hear you had a great time at Hotel Indigo Austin Downtown - University. The convenience of the location and friendly team members truly make a difference in the guest experience. We're delighted you enjoyed the nearby dining options as well. Looking forward to your next visit!
par un voyageur
Publié le 29 sept. 2024 sur Expedia
The hotel itself is beautiful, clean, staff is very helpful and friendly, beds are very comfortable so overall it was great. But the neighboring bar Cheer Up Charlies played the loudest music Ive ever heard until they closed at 2am, so we did not sleep well until the middle of the night. If I were to book again I would try to get a room on the opposite side of the building at least.
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Customer Service, Gestion de l’hôtel
Juli, thank you for staying with us at Hotel Indigo Austin Downtown - University. We are pleased to hear you enjoyed the beauty and comfort our property offers, as well as the assistance and friendliness of our team members. We understand that the lively environment of the neighborhood sometimes impacts the tranquility of a stay. If you choose to stay with us again, we would be happy to accommodate your preference for a quieter room location. We appreciate your feedback and hope to welcome you back soon.
par un voyageur
Publié le 29 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Customer Service, Gestion de l’hôtel
Paige, thank you for staying with us at Hotel Indigo Austin Downtown - University. We're pleased you had a positive experience and hope to welcome you back soon.
