Note fondée sur 897 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,6 Service et personnel
4,7 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 févr. 2024 sur Expedia
Parfait si on doit prendre un vol. Aimable personnel. Sympathique personnel au petit déjeuner.
Le moins bien, la porte coulissante des toilettes de la chambre.
Commentaires de Gestion de l’hôtel
24 févr. 2024 par Hotel Management, Gestion de l’hôtel
Hi Veronique! Thank you so much for your feedback from your recent stay with us. We hope to see you again soon.
par un voyageur de KANNAPOLIS
Publié le 30 déc. 2024
par un voyageur
Publié le 18 déc. 2024
par un voyageur
Publié le 4 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Hotel Management, Gestion de l’hôtel
Hi Sgt! Thank you so much for the 5-star rating! We're thrilled to hear that you had a great stay with us. If there's anything specific you enjoyed or would like to share, we’d love to hear about it. We look forward to welcoming you back on your next visit!
par un voyageur
Publié le 4 oct. 2024 sur Expedia
I had to pay for parking even though I stayed in the hotel for a night. I could not have food uber to the hotel. I had to pay for the expensive food downstairs that was not all that great. I won't be staying here again. Should notify people of having to pay for parking and that we can't have food delivered. For the price not worth the stay.
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Hotel Management, Gestion de l’hôtel
Thank you for your feedback. We apologize for any inconvenience you experienced during your stay. Regarding parking, we do mention the 15 parking fee on the booking website, but we will look into ways to make this even clearer for our guests. As for food delivery, we understand this may have been frustrating, and we appreciate your feedback on our dining options. We'll be sure to pass along your comments to our restaurant team for review. We hope you'll reconsider staying with us in the future, and we’re always working to improve our guests' experience. Thank you again for sharing your thoughts.
par un voyageur
Ótima opção entre voos em Austin
Publié le 4 oct. 2024 sur HotelsEstadia rápida, entre voos. Hotel convenientemente localizado dentro do complexo do aeroporto de Austin. Limpo, confortável e com transporte de e para o aeroporto 24h por dia.
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Hotel Management, Gestion de l’hôtel
Hi Marcelo! hank you for your kind review! We’re glad to hear that you had a comfortable and convenient stay with us during your layover. It's great to know our location and 24-hour airport transportation were helpful for your quick stay. We hope to welcome you back the next time you're passing through Austin! Safe travels!
par un voyageur
Publié le 30 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Hotel Management, Gestion de l’hôtel
Hi Eric! Thank you for the perfect 10/10 rating! We're thrilled that you had a great experience with us. If there’s anything specific you enjoyed, we’d love to hear about it. We hope to welcome you back soon for another fantastic stay!
par un voyageur
Publié le 30 sept. 2024 sur Expedia
Keep up the good work, nice stay.
Commentaires de Gestion de l’hôtel
2 oct. 2024 par General Manager, Gestion de l’hôtel
Dear Marina,We always appreciate hearing from our guests, and we're glad you enjoyed your visit. However, we strive to go above and beyond for our guests, so please consider reaching out to us offline so we may learn how we can ensure your next stay is an exceptional one. Thank you, and we hope to hear from you soon.
par un voyageur
Publié le 29 sept. 2024 sur Expedia
Staff was personable and very helpful, rooms very clean and breakfast was excellent.
Commentaires de Gestion de l’hôtel
2 oct. 2024 par General Manager, Gestion de l’hôtel
Dear Francisco,Thank you for your kind words! We're delighted that our team made your stay enjoyable and that you appreciated our well-maintained rooms and delicious breakfast offerings. It was a pleasure having you here, and we look forward to welcoming you back to Hyatt Place Austin Airport for another great stay!
par un voyageur
Publié le 29 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Hotel Management, Gestion de l’hôtel
Hi Marla! Thank you so much for the 5-star rating! We're thrilled to hear that you had a great stay with us. If there's anything specific you enjoyed or would like to share, we’d love to hear about it. We look forward to welcoming you back on your next visit!
