Note fondée sur 35 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Gator visitor
Publié le 14 nov. 2024 sur HomeAwayConvenient location and very comfortable for family
par un voyageur
Perfect location in Austin!
Publié le 24 oct. 2024 sur HomeAwayDon’t hesitate to book this property!
Commentaires de Gestion de l’hôtel
28 oct. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for staying with us Allison, we love that the location was perfect and hope to see you back again soon!
par un voyageur
Worth it just make sure the air is on!
Publié le 8 juill. 2024 sur HomeAwayThis home was so lovely to stay in, felt like we were staying in an old home that has been renovated so nicely. The kitchen was beautiful as well as the pool, wish we didn't have to have only the 5 strict hours access to the pool. That was a big bummer...
Also, when we were checking in the heat was on and it was 98f in the house and that was not refreshing at all. It took the whole evening and night to finally cool the place down. Not fun after coming in from a hot day in the Texas July heat. Just make sure the air is on for the next guest you have coming in...
Also, the freezer was not keeping cold. Again when we checked in there was a chunk of ice in the ice cube tray. It was hot and we just wanted to cool down with something cold and refreshing to drink and there was no ice available.
We would love to come back as it was a great place over all - it was a great location to all downtown fun!
Commentaires de Gestion de l’hôtel
17 juill. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your detailed feedback and for choosing to stay in our lovely home. We are glad to hear that you enjoyed the renovated old charm and beautiful kitchen and pool. We apologize for the inconvenience regarding the issues with the air conditioning and freezer upon your arrival. We will make sure to address these matters with our team to ensure they are properly taken care of for future guests. We appreciate your understanding and hope that despite these challenges, you had a great overall experience and enjoyed the convenient location to downtown attractions. We would love to welcome you back for another stay in the future. Thank you for bringing these matters to our attention.
par un voyageur
Bachelor Weekend
Publié le 31 mai 2024 sur HomeAwayThe house was a cool relief from the unseasonably warm May weather. We spent a lot of time cooling off in the pool and making friends with the sociable neighbors. All seemed friendly and willing to get to know their temporary neighbors. Location for fun nights out in downtown Austin is essential, cheap and readily available Ubers save a lot of time and money
Commentaires de Gestion de l’hôtel
24 juin 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your review! We are delighted to hear that our house provided a cool relief during the warm May weather and that you enjoyed spending time in the pool. It's great to hear that you had friendly interactions with the sociable neighbors and that the location was convenient for fun nights out in downtown Austin. We are glad that you found the availability of cheap Ubers to be a time and money-saving benefit. We appreciate your feedback and hope to welcome you back for another enjoyable stay in the future. Thank you for choosing to stay with us!
par un voyageur
Perfect Austin spot
Publié le 14 mai 2024 sur HomeAwayHouse was spotless roomy comfortable and cozy. Hosts were delightful. Location is unbeatable.
Commentaires de Gestion de l’hôtel
15 mai 2024 par VrboOwner, Gestion de l’hôtel
Thank you Vincent for staying with us and sharing about your time with us!
par un voyageur
Nice spot, very strict rules
Publié le 17 avr. 2024 sur HomeAwayThe house was in a quiet location an easy cab ride from the city - also very walkable to plenty of places. There was no option for early check in or late checkout, even though they had no guests coming in the day we left. There are signs everywhere that you will get charged for any small things you do in the space, yet there are doors that don't fully shut and peeling surfaces in the bathroom. It was still clean, but I was on edge most of the time that I was going to get hit with fees for something.
Commentaires de Gestion de l’hôtel
24 juin 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your feedback. We are glad to hear that you found the house in a quiet location and conveniently located. We apologize for the lack of flexibility with early check-in and late checkout and our cleaners schedule , as well as for any concerns about potential fees. We will review the condition of the doors and peeling surfaces to ensure they are addressed promptly. Your comments are important to us, and we will use them to improve our services and communication with guests. We appreciate your understanding and hope to have the opportunity to host you again in the future under better circumstances. Thank you for bringing this to our attention.
par un voyageur de Dallas, TX
Deceptive but Okay
Publié le 1 avr. 2024 sur HomeAwayWell, they have this nice pool picture, giving you the perception it is the pool for this house. The pool is in another yard. Also, you get the house on VRBO, and you have to make another agreement with the management company. This is so aggravating. I ALREADY BOOKED ON VRBO. The management company was awesome so that was a little saving grace.
The house was just okay; they advertised like it was some stellar house. Maybe my standards are different when they use the words they use marketing this house. Overall, it was average, and I would stay here with different expectations. It would have had four starts. I just don't like deceptive advertising.
Last very open house if you want privacy, like shutting drapes, etc. There are none to close. One TV in only the living room was frustrating for some of the guests I had staying with me, too. They would have liked a TV in their room.
Commentaires de Gestion de l’hôtel
24 juin 2024 par VrboOwner, Gestion de l’hôtel
Thank you for sharing your feedback. We apologize for any confusion regarding the pool location as it is detailed in the description and the additional agreement with the management company. We understand your frustration and will work to ensure that the booking process is clearer for future guests. We appreciate your kind words about the management company and will pass along your compliments. We apologize if the house did not meet your expectations based on the marketing. Your comments are valuable, and we will review our advertising to ensure accuracy. We will also take your feedback about privacy, TV availability, and overall expectations into consideration to improve the guest experience. We appreciate your insights and hope to have the opportunity to host you again with a better understanding of the property. Thank you for your understanding and for choosing to stay with us.
par un voyageur
NICE PLACE
Publié le 5 mars 2024 sur HomeAwayEverything was as described. Everything worked fine. Great location and neighborhood. Art work not our taste. Lighting difficult to control. Couch very low. Beds very good.
Commentaires de Gestion de l’hôtel
4 avr. 2024 par VrboOwner, Gestion de l’hôtel
Thank you Bruce for staying with us and providing feedback so that we can continue making our home better for each rental!
par un voyageur
Great location, amenities could be improved
Publié le 3 mars 2024 sur HomeAwayHouse was overall in a great location (provided you had a car) to get around Austin. Picking up on what other reviews mentioned and were not addressed. The lighting was strange, the overhead lighting kept turning on and off and light switches did not match up. The kitchen was fairly well stocked, but we had impression not many people actually cooked meals there. Admittedly, we ate out mostly, but did try to prepare a brunch and had to be creative with kitchen items. Significantly, there was NO wine opener/corkscrew and hairdryer. When we contacted number provided by text to address a house issue, there was no answer EVER. We ended up purchasing both at a local Target but issue had been raised by prior renters so would have been nice to be addressed before we arrived. Bathroom doors offered little privacy as they were vented closet doors so that was also a little odd as well and took some getting used to. It was clean, however, there was also a large amount of black mold on the main bath fabric shower curtain that should have been noticed by cleaners and replaced. Overall home was good, but some TLC could be used to maintain the property.
Commentaires de Gestion de l’hôtel
24 juin 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your detailed feedback. We apologize for the issues you encountered during your stay and appreciate you bringing them to our attention. We will address the lighting concerns and ensure that the kitchen is adequately stocked for future guests, including providing a wine opener/corkscrew and hairdryer. We apologize for the lack of response when you contacted us and will work to improve our communication and responsiveness. We will also address any mold issues. Your comments are important to us, and we will use them to make necessary improvements to maintain the property. We appreciate your understanding and hope to have the opportunity to host you again in the future. Thank you for choosing to stay with us.
par un voyageur
Weekend Stay
Publié le 29 févr. 2024 sur HomeAwayGreat property, perfect location, easily accommodated our group of 7 with the 4 bedrooms.
Commentaires de Gestion de l’hôtel
29 févr. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for staying with us Wendy!
