Note fondée sur 1 548 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,4 Propreté de la chambre
3,1 Service et personnel
2,8 Confort de la chambre
2,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Levis
Publié le 20 sept. 2023 sur Expedia
Dirty, nousy, we actually had mold, dust, roaches and stains everywhere. Not worth the stay, regardless of the price
Commentaires de Gestion de l’hôtel
22 sept. 2023 par AGM, Gestion de l’hôtel
We were very disappointed to read of your experience during your stay with us. While an apology will regrettably not alter the outcome of your experience on this occasion, we do extend it with all sincerity. We certainly empathize regarding the points you mention in your review, especially the odor you experienced. We will look into each issue that you have noted in an attempt to correct and improve our hotel. LQ Customer Care
par un voyageur
A éviter
Publié le 13 avr. 2022 sur HotelsHôtel bien situé car proche du capitole mais cela restera son seul attrait
Parking payant relativement cher sans surveillance
Service de petit-déjeuner très sommaire et pas d endroit pour se poser pour prendre son thé ou café
Etat general de l hôtel très vieillot et vétuste
Chambre sombre et humide.
Aucun service de chambre durant notre séjour. pas de changement de serviettes de toilette qui au vue de l humidité avaient du mal à sécher.
par un voyageur
Publié le 26 août 2024 sur Expedia
T
Commentaires de Gestion de l’hôtel
27 août 2024 par AGM, Gestion de l’hôtel
Thank you for your review and for staying at La Quinta Inns and Suites. While an apology will regrettably not alter the outcome of your experience on this occasion, we do extend it with all sincerity. We continually try to do our very best for all of our guests. I hope that you will consider giving us another opportunity. Sincerely, LQ Customer Care
par un voyageur
Publié le 25 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 août 2024 par AGM, Gestion de l’hôtel
Thank you for your review of your recent stay with us. We understand you were unhappy with your experience. We take pride in our guests being satisfied and apologize that we were unable to meet that expectation. We continually try to do our very best for all of our guests. We hope you will consider staying with us again. Respectfully, LQ Customer Care
par un voyageur
Publié le 25 août 2024 sur Hotels
Very good
Commentaires de Gestion de l’hôtel
26 août 2024 par AGM, Gestion de l’hôtel
Thank you for choosing La Quinta Inns and Suites, we recognize that there are a lot of hotel choices to choose from and we are proud to be one of your favorites. We appreciate you sharing your experience as it helps other travelers decide which hotels the right one for them. We look forward to welcoming you back and until then, we wish you safe travels. Sincerely, LQ Customer Care
par un voyageur
Publié le 25 août 2024 sur Hotels
The hotel staff is super friendly and accommodating. Would highly recommend.
Commentaires de Gestion de l’hôtel
26 août 2024 par AGM, Gestion de l’hôtel
We are delighted to hear that we have been part of so many journeys that you've taken. We look forward to your future travels, our staff is always ready to welcome you. Thank you for your loyalty and trust. Respectfully, LQ Customer Care
par un voyageur
Publié le 23 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 août 2024 par AGM, Gestion de l’hôtel
Thank you for your review. We are sorry to see you were not completely satisfied with our hotel. This will be shared with our staff so that we may improve the guest experience. Respectfully, LQ Customer Care
par un voyageur
Publié le 22 août 2024 sur Expedia
Great downtown location!
Commentaires de Gestion de l’hôtel
23 août 2024 par AGM, Gestion de l’hôtel
We are deeply elated that we have been your constant hotel of choice when you're in the area. As always, don't hesitate to let us know if you're visiting again soon. Our staff is always ready to help you with anything. Thank you and take care. Respectfully, LQ Customer Care
par un voyageur
Publié le 21 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 août 2024 par AGM, Gestion de l’hôtel
Thank you for choosing La Quinta Inns and Suites, we recognize that there are a lot of hotel choices to choose from and we are proud to be one of your favorites. We appreciate you sharing your experience as it helps other travelers decide which hotels the right one for them. We look forward to welcoming you back and until then, we wish you safe travels. Sincerely, LQ Customer Care
par un voyageur
Publié le 21 août 2024 sur Hotels
not a great time , fist they give us a room that was clean ( smell like some urinated in the closet ), they give us another room also not clean but bearable we have 2 small service dogs and clerk toll us will be no charge but they did ( will dispute the charger ) event it said in the website they are no fees for service dogs , my dog stay in cage the time we were out and about , so no reason on why the charges , parking was ok but a little odd that the parking lot attended was asking for the cash and not pay the direct to the parking lot scan QR /barcode , but did pay to QR/barcode it didn't feel right. over all Hotel was not clean , clerk and parking assistant were very sketchy
Commentaires de Gestion de l’hôtel
23 août 2024 par AGM, Gestion de l’hôtel
Thank you for your review. We truly regret that the parking was not what you have expected. Your comments and suggestions will be forwarded to the hotel management team for consideration. We apologize for any miscommunication. We hope you will once again choose us for your lodging needs. Respectfully, LQ Customer Care
