Note fondée sur 1 580 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,3 Propreté de la chambre
3,1 Service et personnel
2,8 Confort de la chambre
2,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Levis
Publié le 20 sept. 2023 sur Expedia
Dirty, nousy, we actually had mold, dust, roaches and stains everywhere. Not worth the stay, regardless of the price
Commentaires de Gestion de l’hôtel
22 sept. 2023 par AGM, Gestion de l’hôtel
We were very disappointed to read of your experience during your stay with us. While an apology will regrettably not alter the outcome of your experience on this occasion, we do extend it with all sincerity. We certainly empathize regarding the points you mention in your review, especially the odor you experienced. We will look into each issue that you have noted in an attempt to correct and improve our hotel. LQ Customer Care
par un voyageur
A éviter
Publié le 13 avr. 2022 sur HotelsHôtel bien situé car proche du capitole mais cela restera son seul attrait
Parking payant relativement cher sans surveillance
Service de petit-déjeuner très sommaire et pas d endroit pour se poser pour prendre son thé ou café
Etat general de l hôtel très vieillot et vétuste
Chambre sombre et humide.
Aucun service de chambre durant notre séjour. pas de changement de serviettes de toilette qui au vue de l humidité avaient du mal à sécher.
par un voyageur
Publié le 25 sept. 2024 sur Expedia
A gap under the door for the cricket super highway, constantly catching them in my room. Paint splatter all over the floor in the bathroom
Commentaires de Gestion de l’hôtel
8 nov. 2024 par AGM, Gestion de l’hôtel
It is disappointing to hear that you encountered so many challenges during your stay and that we failed to address any of your concerns while you were still here at the hotel. Thank you for sharing your experience. We apologize for a less than perfect stay and hope to welcome you back for a better guest experience. Sincerely, LQ Customer Care
par un voyageur
Publié le 25 sept. 2024 sur Expedia
This location should be shut down. It's filthy, falling apart, and infested with both bugs and drug addicts / prostitutes. Parking not included. They have signs up saying under construction, but appears that it's only an excuse for the poor conditions.
Commentaires de Gestion de l’hôtel
8 nov. 2024 par AGM, Gestion de l’hôtel
Thank you for taking the time to provide feedback on your recent stay. Please know that your feedback is extremely important for us to continue to improve our service. We strive to offer a smooth and comfortable stay for our guests and it seems we fell short during your stay. Please accept our sincere apology. We encourage you to please reach out to us in regards to your stay. Sincerely, LQ Customer Care
par un voyageur
Publié le 25 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 nov. 2024 par AGM, Gestion de l’hôtel
We are deeply elated that we have been your constant hotel of choice when you're in the area. As always, don't hesitate to let us know if you're visiting again soon. Our staff is always ready to help you with anything. Thank you and take care. Respectfully, LQ Customer Care
par un voyageur
Publié le 25 sept. 2024 sur Expedia
Needs improvement inside and cleaning outside
Commentaires de Gestion de l’hôtel
8 nov. 2024 par AGM, Gestion de l’hôtel
Thanks for your review. Cleanliness is an important standard of service at La Quinta. Please accept our sincerest apology for not meeting your or our own expectations during your visit. Your feedback has been shared with our housekeeping team to prevent this from happening in the future. We appreciate your business and hope to see you again. Sincerely, LQ Customer Care
par un voyageur
Publié le 24 sept. 2024 sur Hotels
I understand the facility is under construction, but the room was filthy in my opinion. Floor looked like it hadn't been vacuumed and the bathroom floor is quite dirty. Sink took a while to drain. Overall - will not recommend this facility to anyone.
Commentaires de Gestion de l’hôtel
8 nov. 2024 par AGM, Gestion de l’hôtel
Thank you for your feedback of your recent stay with us. We understand you were unhappy with the cleanliness of your room and we are very sorry for this experience. We take pride in our guests being satisfied and apologize that we were unable to meet that expectation. The Hotel Management Team will be working with our housekeeping staff to prevent this from happening in the future. We hope you will consider staying with us again. Respectfully, LQ Customer Care
par un voyageur
Publié le 24 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 nov. 2024 par AGM, Gestion de l’hôtel
Thank you for choosing La Quinta Inns and Suites, we recognize that there are a lot of hotel choices to choose from and we are proud to be one of your favorites. We appreciate you sharing your experience as it helps other travelers decide which hotels the right one for them. We look forward to welcoming you back and until then, we wish you safe travels. Sincerely, LQ Customer Care
par un voyageur
Publié le 24 sept. 2024 sur Expedia
The room was deluxe and the facilities were in poor condition and several bugs came out in my room, the location was very good
Commentaires de Gestion de l’hôtel
8 nov. 2024 par AGM, Gestion de l’hôtel
Thank you for your review. Our location is definitely one of the things we are proud. Please note that your concerns have been passed on to our management team. We are doing everything we can to improve our property. We very much appreciated your business and thank you for staying with us. See you again soon! Sincerely, LQ Customer Care
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Room was clean but didn’t have a lot of parking when we arrived, was not prepared for valet service.
Commentaires de Gestion de l’hôtel
8 nov. 2024 par AGM, Gestion de l’hôtel
Thank you for your review. We truly regret that the parking was not what you have expected. Your comments and suggestions will be forwarded to the hotel management team for consideration. We apologize for any miscommunication. We hope you will once again choose us for your lodging needs. Respectfully, LQ Customer Care
