Note fondée sur 955 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,9 Propreté de la chambre
3,5 Service et personnel
3,1 Confort de la chambre
2,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Not again
Publié le 26 sept. 2024 sur HotelsThis was my 2nd stay at this hotel i went back because my 1st stay was great except for the desk person charging me after my room was pre-paid bilit it was quickly fixed
But this time double charge happened again they need a training on pre-paid rooms. Also I upgraded to have a fridge and microwave this area was horrible no circulation of air in the hallway so it smells terrible the carpet in the hallway and room was filthy no cleaning can help it. The bathroom had mold over the shower. It needs a good paint job. We were sitting watching TV and a roach came out of the dresser. The only part we enjoyed was the bed was comfortable i bring my own sheets and the convenient drive. Also when we arrrived no one was at the desk we waited 10 min.
Commentaires de Gestion de l’hôtel
1 oct. 2024 par GM, Gestion de l’hôtel
Thank you Dasha for sharing your comments with us. We appreciate your time in sharing your concerns with us and will be sure to address them with our staff. We are sorry we failed to meet your expectations but will sure to take your comments and improve.
par un voyageur
Publié le 25 sept. 2024 sur Expedia
N/A
Commentaires de Gestion de l’hôtel
27 sept. 2024 par GM, Gestion de l’hôtel
Thank you Joel for taking the time to share your rating. We are happy to see that your stay was enjoyable and look forward to welcoming you back in the future.
par un voyageur de Poteet
Publié le 23 sept. 2024 sur Expedia
Dried blood and cigarette burns on the tub. Roaches on the bed. Had a half of toilet paper and not even a back up roll.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par GM, Gestion de l’hôtel
Thank you Carol for sharing your concerns with us. We have made sure to address your concerns with our pest control vendor and or maintenance staff. We are sorry for your experience and will work with hard to improve on these issues.
par un voyageur de Crosby
Publié le 19 sept. 2024 sur Expedia
Nothing was unique about the proper property. In fact, I find most of the wyndham hotels, even though they're clean and adequate, they're pretty run down anymore, which is rather sad.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par GM, Gestion de l’hôtel
Thank you Valerie for your candid feedback. Please know that we are working with our new company to improve on these concerns. We hope to be able to welcome you back in the future and show you how we have improved.
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Recommend for value and quality
Commentaires de Gestion de l’hôtel
24 sept. 2024 par GM, Gestion de l’hôtel
Thank you Glenn for sharing your feedback. We are happy to hear that we were able to provide you with an enjoyable stay. We look forward to continue to be of service to you in the future.
par un voyageur
Publié le 10 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
11 sept. 2024 par GM, Gestion de l’hôtel
Thank you Rebecca for sharing your rating with us. We are happy to see that your stay was enjoyable and will continue to work with our staff and company to improve.
par un voyageur
Older hotel/freeway close
Publié le 9 sept. 2024 sur HotelsOlder hotel that could use a refresh. It was reasonably priced for a group and located close to where we needed to be. The bathroom did have a leaking toilet and rust stains/mold in the tub. Breakfast offered a good variety of food choices. We will not go back when staying in Austin.
Commentaires de Gestion de l’hôtel
11 sept. 2024 par GM, Gestion de l’hôtel
We appreciate your time in sharing your feedback. We will be sure to address your concerns with our staff and company so that we may be able to welcome you back in the future.
par un voyageur
Publié le 9 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
11 sept. 2024 par GM, Gestion de l’hôtel
We appreciate your time in sharing your rating. We are happy to see that your stay was enjoyable and will continue to work with our property to improve.
par un voyageur
Publié le 9 sept. 2024 sur Hotels
Muy descuidado había cucarachas en el cuarto y no es tan económico el precio para lo que ofrece , muy mala experiencia
Commentaires de Gestion de l’hôtel
13 sept. 2024 par GM, Gestion de l’hôtel
Gracias Jesús por tomarte el tiempo de compartir tus inquietudes con nosotros. Lamentamos sus problemas con las plagas y nos aseguraremos de abordar estas inquietudes con nuestros proveedores. Agradecemos esta oportunidad de crecer en nuestro servicio y calidad.
par un voyageur
Publié le 4 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 sept. 2024 par GM, Gestion de l’hôtel
Thank you Joseph for sharing your rating with us. We are happy to see that your stay was enjoyable. We will be sure to work hard to improve your future experience.
