Note fondée sur 897 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,0 Propreté de la chambre
3,5 Service et personnel
3,3 Confort de la chambre
2,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Hotel Manager , Gestion de l’hôtel
Dear LaTonya,Thank you for your outstanding review and perfect rating! We're thrilled to know you had such a positive experience during your stay. Your feedback is greatly appreciated, and we look forward to welcoming you back soon.Sincerely, Hotel Manager
par un voyageur
Publié le 4 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Sara,Thank you for staying with us and giving us a 10 out of 10 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to welcoming you again.Sincerely, Hotel Manager
par un voyageur
Publié le 1 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Guest,Thank you for your wonderful rating! We're thrilled to hear that you had an exceptional experience during your stay with us. Your satisfaction is our top priority, and we're delighted that we could meet your expectations. We truly appreciate your support and look forward to welcoming you back for another outstanding stay in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 1 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Joseph,Thanks for the stay, but it's sad to see the 2-star rating. Please share with us what made you dissatisfied so that we can address it. Your satisfaction is important to us. Please revert.Sincerely, Hotel Manager
par un voyageur
Publié le 28 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Sharoya P.,Thanks for the stay and your appreciation with a five-star rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await your arrival. It is our privilege to serve guests like you.Sincerely, Hotel Manager
par un voyageur de Round Rock
Publié le 22 sept. 2024 sur Expedia
Good location, decent place to stay for price.
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback! We're glad you found our location convenient and felt you received good value for your stay. We hope to see you again soon!Sincerely, Hotel Manager
par un voyageur
Publié le 22 sept. 2024 sur Expedia
This is not a hotel for women traveling alone. At 8:45p, no lit sign, no lights in the parking lot and no lights at the entrance to the hotel. When I asked, I was told they are on a timer. It's pitch black... when does that timer go on? Walked into the guest room... no lights in the entryway. Light switches... but either they lights were burned out, or they turned on nothing. Bed was comfy but would not stay here again as a woman traveling alone.
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for sharing your concerns. We sincerely apologize for the safety issues you encountered during your stay. Your feedback is invaluable, and we will address the lighting situation to ensure a more secure environment for all guests. We appreciate your input and hope for the opportunity to improve your experience in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback. We're sorry to hear that your experience did not meet your expectations. Please feel free to share more details about your stay so we can address any issues and improve for future guests.Sincerely, Hotel Manager
par un voyageur de Fort Stockton
Publié le 22 sept. 2024 sur Expedia
Great place to stay!
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your fantastic review! We're thrilled to hear you enjoyed your stay and look forward to welcoming you back soon!Sincerely, Hotel Manager
par un voyageur
Front desk receptionist was horrible
Publié le 21 sept. 2024 sur HotelsCheyenne was very disrespectful and created an uncomfortable environment. She complained more about her position with the company instead of being polite and giving good customers service.
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for bringing this to our attention. We sincerely apologize for your experience and the behavior of our staff. Your feedback is important to us, and we will address this situation to ensure better service in the future. We appreciate your input and hope to regain your trust.Sincerely, Hotel Manager
