Note fondée sur 909 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,0 Propreté de la chambre
3,5 Service et personnel
3,3 Confort de la chambre
2,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 15 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 août 2024 par Amy D, Gestion de l’hôtel
Thanks for your kind rating. We look forward to seeing you again soon!
par un voyageur
Publié le 14 août 2024 sur Expedia
They've remodeled itand it's nice
Commentaires de Gestion de l’hôtel
21 août 2024 par Amy D, Gestion de l’hôtel
Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us and hope your next stay is just around the corner! Looking forward to welcoming you back soon.
par un voyageur de Austin
Publié le 11 août 2024
The hotel was recently remodeled. I stayed here with my dog and really appreciated the new vinyl flooring in the room. I find hotel carpets to be gross and never walk barefoot on them. I don’t know why more hotels don’t use vinyl flooring as an option. The breakfast options were lacking. Unlike most La Quinta hotels, there was not a hot breakfast option. Prepackaged muffins and danishes, coffee and oranges and apples were offered along with to-go coffee.
Commentaires de Gestion de l’hôtel
21 août 2024 par Amy D, Gestion de l’hôtel
Your feedback of your recent stay is greatly appreciated. We are definitely disappointed to hear that you were unhappy with the breakfast served at our property. However, your response will go a long way toward improving breakfast for your next and future guests' stays. We offer you our sincerest apologies and are hopeful that you allow us another opportunity to welcome you as a guest upon your next visit to the area.
par un voyageur
Publié le 10 août 2024 sur Expedia
They've redone the whole building, parking lot and redoing the pool,the rates have even come down. I know where I'll be staying on my next trip to Round Rock. Great job!
Commentaires de Gestion de l’hôtel
12 août 2024 par Amy D, Gestion de l’hôtel
We are deeply elated with your score and being your hotel of choice. As always, don't hesitate to let us know if you're visiting again soon. Our staff is always ready to help you with anything. Thank you and take care.
par un voyageur
Publié le 10 août 2024 sur Expedia
Hone in room not working & asked to fix it several time but never fixed. Pool not working.
Commentaires de Gestion de l’hôtel
12 août 2024 par Amy D, Gestion de l’hôtel
Thank you for taking the time to give feedback about your stay. You definitely didn't seem to have had the experience that most of our guests have, and I am so sorry that we didn't live up to your expectations! I'll make sure to review your comments with our entire team and see what we can do better!
par un voyageur
Stay away.
Publié le 9 août 2024 sur HotelsHotel was under construction which was not stated online, the pool wasn't available, the customer service person when we checked in was horrible and more focused on their phone call then taking care of the guest. bed was so old that half was caved in when you sat on it. over all i would consider this a 2 start hotel. Oh and the window in the room has broken and cracked. Not worth the money we spent on it
Commentaires de Gestion de l’hôtel
12 août 2024 par Amy D, Gestion de l’hôtel
Thank you for your feedback. We apologize for the issue that you excperiened during your stay. Your comments will be shared with our maintenance staff, so that we may improve our operation and prevent similar situations from occurring. We hope you’ll once again choose us for your lodging needs.
par un voyageur
Publié le 7 août 2024 sur Expedia
Friendly staff, clean rooms with lots of space, I did not like there was too many guys hanging around outside in the parking lot drinking at night
Commentaires de Gestion de l’hôtel
12 août 2024 par Amy D, Gestion de l’hôtel
Thank you for taking the time to post a review regarding your stay. We look forward to seeing you again soon!
par un voyageur
Publié le 5 août 2024 sur Expedia
Remodeling is almost finished
Commentaires de Gestion de l’hôtel
12 août 2024 par Amy D, Gestion de l’hôtel
Thanks for your kind rating. We look forward to seeing you again soon!
par un voyageur
Publié le 5 août 2024 sur Expedia
AC unit leaked and made a huge puddle on the floor
Commentaires de Gestion de l’hôtel
12 août 2024 par Amy D, Gestion de l’hôtel
Thank you for your feedback. We apologize for the issue regarding the A/C. Your comments will be shared with our maintenance staff so that we may improve our operation and prevent similar situations from occurring. We hope you’ll once again choose us for your lodging needs.
par un voyageur
Publié le 5 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 août 2024 par Amy D, Gestion de l’hôtel
Thanks for your kind rating. We look forward to seeing you again soon!
