Note fondée sur 24 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Relaxing
Publié le 18 juin 2024 sur HomeAwayRelaxing
par un voyageur
Perfect Getway
Publié le 14 juin 2024 sur HomeAwayWe brought our two kids/young adults 16 and 18 and two of their friends. They had so much fun! This place has everything you can ask for. All the amenities were great! The condo was awesome. I saw reviews about the AC being an issue they have added units to help. The only room that stayed warm was the one room which could probably use a small unit but my girls didn’t complain. This was a beautiful condo with beautiful views. Definitely will be back.
par un voyageur
HVAC system needs upgraded
Publié le 8 nov. 2023 sur HomeAwayThe unit is very nice. Good view. Had to leave two days early because of no heat. No really nice restaurants close. Three portable A/C units and a window A/C ran almost continuously, and the outside temperature was only 82. When a cold snap occurred there was no heat. Complex is on a closed loop system for heating and cooling, obviously doesn’t work well.
Commentaires de Gestion de l’hôtel
21 nov. 2023 par VrboOwner, Gestion de l’hôtel
Thank you for sharing your feedback and bringing some items to our attention that may need some TLC. We have confirmed our team resolved all the issues you reported. While we know it doesn't remedy your negative experience, we hope the compensation provided alleviates some of the stress. We will use your feedback and experience to help create a more positive environment in this home moving forward, and we hope that you will allow us a second chance to host you for an incredible vacation experience in the future.
par un voyageur
Lovely property but with some cons
Publié le 12 juin 2023 sur HomeAwayWe had booked this property for a girls get away weekend in mid June. First off the property was beautiful and spacious to comfortably accommodate 5-6. The cons to this property is the a/c situation. During the day inside the bedrooms and kitchen get really hot. The temperature in the master bedroom was 80F even though there was a small portable a/c in there and the central air was on but didn’t properly cool the property. At night, the temperature was able to get cooler to 74 F but we had to get a box fan out from the closet to cool ourselves. We would have not been able to stay there with out the box fan on. In the living room, the a/c central air and portable a/c did adequately cool just the living room at 74 F but all other areas were hot. In the kitchen there was no coffee, sugar, & creamer. There is a coffee machine. This is the first vrbo i been to that đid not have these items. Even motels and hotels have these basics. The condo have two assigned garage parking space even though the property management said there was only one. There seems to be a disconnect between the vrbo property management company because they did not provide the correct gate code in the email. You will get a text message morning of check in the correct gate code. For cleanliness, the condo was clean except the curtains were dusty and there was Cobb webs in the ceiling. The most annoying thing is the key pad to unlock the property did not work and how to unlock/lock property was a nightmare.
Commentaires de Gestion de l’hôtel
27 juin 2023 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to share your valuable feedback. We sincerely apologize for the maintenance issues you had and, most of all, for the lack of communication from us. Please know that this is not the typical standard our guests can expect, and when issues occur, we make every effort to resolve them quickly and efficiently. Our local operations manager is aware of all your concerns, and we will follow up to ensure that all your concerns will be resolved. We hope to have the opportunity to better serve you in the future.
par un voyageur de Branson, MO
Beautiful
Publié le 26 mai 2023 sur HomeAwayThis property is in a beautiful setting on Lake Travis. The accommodations are quite clean and comfortable. The hosts have gone above and beyond by providing plenty of utensils and necessary supplies to make our stay so wonderful. The unit is spacious and decorating is fabulous. The property manager does a great job communicating and making sure we are taken care of with resources available on property (fitness center, pool area, parking, etc).
I give it 5 stars ⭐️⭐️⭐️⭐️⭐️
par un voyageur
Beautiful Place, Responsive Owners
Publié le 19 mars 2023 sur HomeAwayThe home was immaculate when we arrived, we had no issues getting in, and everything was just as beautiful as in the photos. The few times I texted ownership for information I got a response within a few minutes. We had an excellent trip and stay for Spring Break and our daughter's birthday.
par un voyageur de Houston, Texas
Beautiful condo, as described
Publié le 21 août 2022 sur HomeAwayCondo had everything we needed. Check in didn’t go quite as planned. The code to the gate and door didn’t work, but property management company was very responsive. We had ants in the living room and kitchen which got addressed the next day. The water went out for half the day during lunch which was very frustrating, resulting from a busted pipe in the building. The condo is warm as previously described but the extra coolers in the condo do help keep it cool in the bedrooms. There is a spa on the property which was a pleasant surprise. The gym on the property is also close and well equipped.
par un voyageur
Lago Vista
Publié le 20 juill. 2022 sur HomeAwayIt’s a beautiful condo. We stay at The Island every year and this is the first 3 bedroom we’ve ever rented. The weather for Texas is extremely hot this summer, so we appreciated the window units and the portable air conditioning. Beautiful condo, the maid was late leaving. She didn’t leave until 5:30, but the leasing company made up for it!
par un voyageur
Great place, not ideal for hot weather
Publié le 20 juin 2022 sur HomeAwayThe property was very clean, and had a great view. The beds were very comfortable. If you don’t like warm indoor temps, I wouldn’t recommend. The A/C in the apartment would not get the house below 78 degrees. Made for some hot sleeping. If they had a working A/C I would recommend to anyone.
par un voyageur
CM, Pearland, TX
Publié le 13 mai 2022 sur HomeAwayThis property was absolutely gorgeous and serene. View of the lake was amazing! Condo was spacious, clean and beautifully decorated. Kitchen supplies was plentiful. Truly enjoyed our visit. Will definitely be back!
