Note fondée sur 911 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,1 Propreté de la chambre
3,4 Service et personnel
3,2 Confort de la chambre
2,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 20 avr. 2023 sur Hotels
Personnel agréable mais hôtel d’une très grande vétusté, tout est à refaire! Nous avions 3 chambres, les 3 étaient dans le même état!!
Douche qui fuit, sol qui se décolle, aucune insonorisation etc…
Commentaires de Gestion de l’hôtel
3 mai 2023 par Nancy Y., Gestion de l’hôtel
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6
par un voyageur
Publié le 28 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 oct. 2024 par PK, Gestion de l’hôtel
Hi Patricia, We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Regards PK
par un voyageur
Do not stay here
Publié le 27 sept. 2024 sur HotelsWhen I say bugs galore, I mean it. Have never seen a hotel room infested with bugs the way it was. I could not sleep due to crickets found in the bed also. I asked to be moved rooms and the one that they gave me was worst. When I wanted to leave due to the issue, they would not issue me a refund. Instead of making it right, they advised me to leave the property and not come back. I knew that I wasn’t getting a Hyatt room at a Motel6, but the bug infested issue that they have is a definite health hazard.
Commentaires de Gestion de l’hôtel
28 sept. 2024 par PK, Gestion de l’hôtel
Dear Guest , We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Regards PK
par un voyageur
Publié le 26 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 sept. 2024 par PK, Gestion de l’hôtel
Dear Julianna, We regret not meeting your expectations and appreciate you bringing this to our attention. We aim to make things right and earn back your trust. Regards PK
par un voyageur
Publié le 26 sept. 2024 sur Expedia
no hot water. Was told to run for a long time before it would get hot so ran 30 mins which I had to wake up early to do. Still no hot water.
Crickets by the dozens in my room. I was woke up during the night as they would jump on me. There was 4 on the wall at the bed, 8 on top of the door jam, etc.
Commentaires de Gestion de l’hôtel
26 sept. 2024 par PK, Gestion de l’hôtel
Dear James, We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Regards PK
par un voyageur
Publié le 25 sept. 2024 sur Expedia
.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par PK, Gestion de l’hôtel
Hi Brookelynn, We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Regards PK
par un voyageur
Publié le 21 sept. 2024 sur Expedia
On the advertisement online for that hotel it says they have a pool and breakfast they had neither one of those the pools closed permanently and they do not offer breakfast whatsoever it was very noisy and a lot of bad activity in the area I would really like to have a discount on that room it was very upsetting to me when I expected a pool and breakfast and I did not get either that's the only reason why I booked that hotel is for the pool and they've had it closed permanently for a while but on their ad online it shows a pool
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Davina,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6
par un voyageur
Publié le 17 sept. 2024 sur Hotels
par un voyageur
Publié le 17 sept. 2024 sur Expedia
Always private and safe. I really enjoy my stay here. The beds are always clean and the tubs are always fully functional so that I can take a shower and so can my puppy. Thanks you guys!!!!
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Ariel, We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Natalie #Team6
par un voyageur
Publié le 16 sept. 2024 sur Hotels
Had a few roaches. Did not have a microwave refrigerator or iron and iron board and that wasn’t communicated at check in or online
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Kevin, After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Natalie #Team6
