Note fondée sur 25 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Birthday Trip to Austin
Publié le 29 mai 2024 sur HomeAwayLoved our time at this cute little bungalow. Clean, comfortable, and loved the outdoor space. Fast responses with the rental company.
Commentaires de Gestion de l’hôtel
18 juin 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your wonderful review! We are delighted to hear that you enjoyed your stay and that our home met your expectations. Our team works hard to ensure every guest has a comfortable and memorable experience. Thank you for staying with us and we hope to host you again soon!
par un voyageur
Comfortable bungalow
Publié le 3 mai 2024 sur HomeAwayThis property was comfortable for my parents and me. We were in Austin for my mom's hospital stay and follow-up doctor's appointment. The property is all one level and very accessible. The outdoor space is really inviting, and the beds are comfortable. Having items like trash bags, paper towels, and dish soap in the kitchen were very helpful. The location made for an easy drive to the medical center. My only criticism is the bungalow needs to be deep-cleaned (e.g. return air vent is very dusty, leaves & dirt under furniture, crumbs on couches, etc.).
Commentaires de Gestion de l’hôtel
22 mai 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your wonderful review! At A Stay Above the Rest, you will have every amenity and comfort of home because we believe in spoiling our guests! This home boasts so many added extras that you'll second guess ever wanting to go home! From a fully stocked kitchen with every gadget you could think of to luxurious linens, salon-quality shampoo, conditioner, body wash, and, of course, plush ultra-comfy towels. We're glad you enjoyed your stay and look forward to hosting you again soon!
par un voyageur
Better than the listing pics...
Publié le 25 mars 2024 sur HomeAwayVery comfortable place, everything works as it should. The house is nicely updated. Neighborhood isn't too interesting, but lots of places to eat and drink less than 2 miles away. I would stay here again without hesitation.
Commentaires de Gestion de l’hôtel
22 mai 2024 par VrboOwner, Gestion de l’hôtel
Thank you so much for the 5-Star review. We are so pleased to hear that you enjoyed your stay with us. At A Stay Above the Rest, your comfort is our main goal, and we love spoiling our guests. Creating memories is what we strive for. We try to make your vacation as relaxing and carefree as possible. Thank you again for allowing us to help you create everlasting memories, and we look forward to having you back again soon!
par un voyageur
A good stay, but likely won't stay in this area again
Publié le 20 févr. 2024 sur HomeAwayPRO:
The house was very clean, easy check in/out, communicative Mgmt when needed, comfy beds, good water pressure/heat, well-supplied kitchen, cool outdoor area, good AC/heat, reasonable rules/regs.
CON:
The East Austin area in general - but especially parts including this neighborhood & street - is still very much being regentrified and has plenty of sketchy spots/houses. We're city people, not paranoid or skittish... but overall, we just didn't feel 100% safe.
No knock on this exact rental, but until this area gets a little safer, future visits we'll stay in a different part of Austin and just visit East 6th/7th.
Commentaires de Gestion de l’hôtel
23 févr. 2024 par VrboOwner, Gestion de l’hôtel
Thank you so much for your review! It's fantastic to hear that you found our home so comfortable and well-equipped! We do love making sure our guest have what they need, and more! It's also completely understandable that you'd want to feel completely at ease in your surroundings. It sounds like you've got a great plan for your next visit to Austin, balancing the best of both worlds! We do have other properties to explore, and hope to host you again in the future!
par un voyageur
Great setup
Publié le 16 janv. 2024 sur HomeAwayPlenty of space with a comfortable layout between the kitchen and living area. We hosted my son and his girlfriend for dinner multiple times during our stay. Austin was experiencing a deep-freeze but we remained cozy and warm without any problems. The grill is actually a chamber smoker. It was not what I expected but I just changed gears with a little help from some hardwood chunks purchased at the local H-E-B and we had some wonderful smoked pork chops. The first night was warm enough to use the fire pit and front patio, the setup was perfect for four to sit around the fire. I will look to rent this place again when I return to Austin.
Commentaires de Gestion de l’hôtel
19 janv. 2024 par VrboOwner, Gestion de l’hôtel
Thank you so much for this wonderful 5-star review! We love hearing that your family got to enjoy quality time together and that the living areas were spacious enough! We are so excited that all of all winterization efforts kept you comfortable and worry-free, and that you were able to also enjoy the delightful fire outside! The pork chops sound wonderful, we are happy to hear the weather didn't dampen any cooking plans! We would love to host you again!
par un voyageur
Great property just needs to be cleaner.
Publié le 20 déc. 2023 sur HomeAwayOverall place was great, location, layout, décor really really nice. The property however was not as clean as it should have been. The sofa sleeper had some pretty significant stains on the mattress the area under the sofa sleeper was loaded with dirt, hair, food pretty gross. Took video send it to the contact person for the property only received a "we'll let the cleaning person know".
Commentaires de Gestion de l’hôtel
11 janv. 2024 par VrboOwner, Gestion de l’hôtel
Thank you so much for your review and for sending those photos and videos so we could coach our housekeeping staff. We did offer to send someone back out but you let us know that you had already cleaned it up. We strive to provide our guests with the best possible experiences anytime they stay with us. We’re sorry that your experience fell short of the commitment to excellence that is our trademark standard. Our guest’s feedback is incredibly valuable to us as it only helps to make us truly A Stay Above The Rest! We thank you for allowing us to host you and look forward to doing it again soon!
par un voyageur
Amazing
Publié le 23 nov. 2023 sur HomeAwayEverything about this place was amazing!! Everything was soo close by!! It was just perfect for me and my friends. Will be renting again.
Commentaires de Gestion de l’hôtel
29 nov. 2023 par VrboOwner, Gestion de l’hôtel
We are so glad to hear that everything about your stay was amazing and that the location was so convenient for you and your friends! We're delighted to have provided a perfect experience. Looking forward to hosting you again
par un voyageur
Nice stay in Austin
Publié le 9 oct. 2023 sur HomeAwayLovely little house in Austin. Beds were very comfortable.
Commentaires de Gestion de l’hôtel
14 oct. 2023 par VrboOwner, Gestion de l’hôtel
Thank you so much for your wonderful review!! We are so glad you had a great time and look forward to hosting you again soon!
par un voyageur
Great location but some minor issues
Publié le 31 juill. 2023 sur HomeAwayWe loved the location and size of this VRBO for our stay in Texas! However, we had some minor issues that were frustrating to experience such as wifi/service issues and the check in process. We did not have wifi or service for two days during our trip and our early check in (that we paid a fee for) was not communicated to the cleaning staff. We were already in the home when they came to clean and left a bunch of towels and sheets in the dryer before they left. It added some stressors to a weekend that we didn't need, but overall the property was very nice, had a great central location and was a good size for a group of 5.
Commentaires de Gestion de l’hôtel
12 sept. 2023 par VrboOwner, Gestion de l’hôtel
Hi Kirsten, thank you for your feedback. We apologize for the inconvenience caused by the Wi-Fi issues and appreciate you allowing us to troubleshoot the problem. Furthermore, we apologize for the confusion regarding your early check-in and have taken measures to prevent such incidents from happening again in the future. Despite these issues, we are pleased to hear that you enjoyed the home and its location. We look forward to having the pleasure of hosting you again soon!
par un voyageur
Solved the Crisis!
Publié le 27 juin 2023 sur HomeAwayMy husband was in Austin to care for his elderly mother (and sister's dog) while sister was traveling. During the record heatwave the A/C quit (for good) in their house. We rented the Oak Grove Bungalow as an escape from the 90+ degrees in the house. Mgt arranged for check-in early next day and took excellent care of them while there. It was an oasis of calm and cool while a whole new A/C system was installed at the house. Beds were comfy, furniture in good shape, well-stocked kitchen, nice area to walk dog. Very much enjoyed this safehaven.
Commentaires de Gestion de l’hôtel
11 juill. 2023 par VrboOwner, Gestion de l’hôtel
Hi Sharon! Thank you so much for your lovely review and we are delighted that we were able to assist your husband and his mom in such a stressful time! We know how inconvenient and worrisome it can be to have AC issues, especially in the middle of a Texas summer! We appreciate your kind words about our management team too; we always strive for quick and efficient communication with our guests. We take great pride in ensuring that all of our properties are fully equipped with everything our guests need for a comfortable and convenient stay, and we're glad to hear that this was reflected in your experience. It was a pleasure hosting you, and we look forward to welcoming you back soon!
