Note fondée sur 600 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,5 Service et personnel
4,7 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 27 août 2024 sur Expedia
Absolutely stunnjng
Commentaires de Gestion de l’hôtel
28 août 2024 par Carissa Smith, Gestion de l’hôtel
Deanna, thank you so much for your kind words! We're delighted that you found our Hill Country resort to be stunning. It’s feedback like yours that inspires us to keep creating beautiful experiences for our guests. We hope to have the pleasure of hosting you again soon!
par un voyageur
Publié le 26 août 2024 sur Expedia
.
Commentaires de Gestion de l’hôtel
28 août 2024 par Carissa Smith, Gestion de l’hôtel
Osama, thank you for the five-star rating! We're delighted to see that you had a great experience with us. Your support means a lot, and we look forward to welcoming you back for another fantastic visit soon!
par un voyageur
Publié le 23 août 2024 sur Expedia
Staff is very friendly.
Commentaires de Gestion de l’hôtel
28 août 2024 par Carissa Smith, Gestion de l’hôtel
Erick, thank you for sharing your positive experience! We're thrilled to hear that our staff's friendliness made an impression on you. We strive to create a welcoming atmosphere for all our guests and are glad it resonated with you. If there's anything we can do to make your next visit even better, please let us know. We look forward to welcoming you back soon!
par un voyageur
Publié le 19 août 2024 sur Expedia
The staff was exceptional! They were so courteous, friendly, and helpful.
Commentaires de Gestion de l’hôtel
20 août 2024 par Carissa Smith, Gestion de l’hôtel
Benita, thank you so much for your kind words! We're thrilled to hear that our staff made such a positive impression on you. We strive to provide a welcoming and helpful experience for all our guests, and it’s wonderful to know that we succeeded during your visit. We hope to welcome you back soon for another exceptional experience!
par un voyageur
Publié le 19 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 août 2024 par Carissa Smith, Gestion de l’hôtel
Rick, thank you for rating us a perfect 10! We’re delighted that you had such a great experience with us. We hope to have the opportunity to welcome you back again soon.
par un voyageur
Publié le 11 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 août 2024 par Carissa Smith, Gestion de l’hôtel
Stephen, thank you for such a fantastic review! We are delighted that you felt your trip to our Hill Country Resort was a Perfect 10 experience and hope that you will choose to come back to see us again very soon.
par un voyageur
Publié le 7 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 août 2024 par Carissa Smith, Gestion de l’hôtel
Rochelle, thank you for rating your experience with us. We strive to provide the best possible service, so we'd love to hear more about how we can improve. Feedback is a gift, and any insights you can share would be greatly appreciated. We hope to have the opportunity to make your next visit even better!
par un voyageur de Warren
Publié le 7 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
28 août 2024 par Carissa Smith, Gestion de l’hôtel
Pengfei, thank you for the fantastic rating! We’re so happy to know you enjoyed your time with us. We appreciate your support and can’t wait to welcome you back for more great experiences!
par un voyageur
Family resort very well done
Publié le 5 août 2024 sur HotelsThe Omni Barton Creek is a sprawling resort on a golf course with multiple outdoor pools, a very large and complete fitness center with indoor pool, restaurants and a spa (and plenty more). It's popular with families in the summer and upon arrival there were plenty of families with kids everywhere.. quite the hubbub, but fortunately my room was up high and away from all of that.
The room and furnishings were excellent. Everything was comfortable and clean. The room was refreshed nicely and I was able to sleep well each night.
The fitness center is truly amazing. Lots of treadmills, elipitical, stairmaster, free weights, barbells, an indoor track (13 times around for 1 mile), etc. A complete locker room with steam room, showers, and all the necessary grooming supplies.
Mokara Spa is a very nice facility too. During my stay, they swapped the men's and women's sides (if I understood right) while repairing the steam room... so I didn't get to enjoy that but did get a great massage and lots of quiet relax time there.
The food at the restaurants and coffe shop was good as well. There's a lot ot like here.
Commentaires de Gestion de l’hôtel
6 août 2024 par Carissa Smith, Gestion de l’hôtel
Greg,Thank you so much for your wonderful review! We're thrilled to hear that you had a perfect stay at Omni Barton Creek.It's great to know you enjoyed the serene comfort of your room and found everything to be clean and well-furnished. We're also pleased that you had a restful sleep each night.Our fitness center is indeed a highlight, and we're glad you made the most of its extensive facilities. It's good to hear that you enjoyed the amenities, including the indoor track and the complete locker room.We're delighted that you had a relaxing experience at the Mokara Spa, even with the temporary adjustments. It's wonderful that you appreciated the massage and the quiet time.Thank you for your kind words about our dining options as well. We strive to offer a variety of delicious choices, and we're happy you enjoyed them.We look forward to welcoming you back for another perfect stay!
par un voyageur
Publié le 5 août 2024 sur Expedia
Loved - the rolling hills. The scenic view from the pools and property. The activities for families. The 8 restaurant options. Free covered parking at a resort.
Didn’t love - not enough shaded or areas with fans at the pools and spas. Could use more or not allow day passes to assure guests have seating. The meh attitude of several servers I came across at the pool and spa. The quality of the food was mediocre. Would have loved more organic and high quality options - especially at the spa and room service. The pillows smelled stale and were overused feathers. Lack of any accommodation for late checkout even though I was using the spa.
Would come back with my family for the family activities however.
Commentaires de Gestion de l’hôtel
6 août 2024 par Carissa Smith, Gestion de l’hôtel
Ashley,Thank you for sharing your feedback. We're delighted you enjoyed the scenic views, family activities, dining options, and free covered parking.We apologize for the lack of shaded areas and fans at the pools and spas. We'll address this to improve guest comfort and seating availability. We're also working on improving service at the pool and spa to ensure a better experience.Your suggestions about food quality and the condition of the pillows are noted, and we'll enhance these aspects. We regret the inconvenience regarding late checkout and will review our policies to better accommodate our guests.We appreciate your positive remarks and look forward to welcoming you and your family back for an improved experience.
