Note fondée sur 941 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 28 sept. 2024 sur Hotels
Good dining options close by.
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Customer Service, Gestion de l’hôtel
We’re delighted you loved your experience at the Renaissance Austin Hotel. Exploring nearby dining options is always a plus, and we're glad you found them convenient. Looking forward to your next visit!
par un voyageur
Publié le 26 sept. 2024 sur Expedia
Great location. Very friendly staff.
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Customer Service, Gestion de l’hôtel
Sara, we are thrilled you enjoyed your stay at Renaissance Austin Hotel. It’s wonderful to know you appreciated the location and the warm hospitality of our team members. We're looking forward to welcoming you back!
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Customer Service, Gestion de l’hôtel
Cynthia, thank you for staying with us at the Renaissance Austin Hotel. The team is thrilled you enjoyed your experience, and they look forward to welcoming you back for another delightful stay.
par un voyageur
Publié le 21 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Customer Service, Gestion de l’hôtel
We appreciate the feedback, Steve.It's unfortunate you had such challenges during your time with us. We regret that we couldn't provide you with a perfect experience. We do hope you give us another opportunity to demonstrate the high standard of service we're accustomed to providing.
par un voyageur
Publié le 4 sept. 2024 sur Expedia
Excellent service
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Customer Service, Gestion de l’hôtel
Galeana, it's wonderful to hear you had a great experience at the Renaissance Austin Hotel. We're thrilled you appreciated the exceptional service provided by our team. We look forward to welcoming you back!
par un voyageur
Publié le 30 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
31 août 2024 par Customer Service, Gestion de l’hôtel
Daniel, thank you for staying with us at Renaissance Austin Hotel. We hope to welcome you back soon for another great experience.
par un voyageur
Publié le 26 août 2024 sur Expedia
Very nice property and great dining options nearby.
Commentaires de Gestion de l’hôtel
26 août 2024 par Customer Service, Gestion de l’hôtel
Fawnya, we're delighted you loved your experience at the Renaissance Austin Hotel. It's great to know our location and nearby dining options contributed to your enjoyable stay. We hope to welcome you back soon!
par un voyageur
Publié le 19 août 2024 sur Hotels
Location is wonderful. Staff is friendly. Has two pool indoor and outdoor. Work out room. The internet on the tv was slow. Tv/remote was slow as well. They need to update internet speeds.
Commentaires de Gestion de l’hôtel
19 août 2024 par Customer Service, Gestion de l’hôtel
James, thank you for sharing your feedback. It's great to hear you appreciated the location and found our team members friendly. Your observations about the TV and internet have been noted. We hope to have the chance to welcome you back in the future.
par un voyageur
Publié le 18 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 août 2024 par Customer Service, Gestion de l’hôtel
Jonathan, thank you for staying with us at Renaissance Austin Hotel. We're thrilled you enjoyed your stay and hope to welcome you back soon.
par un voyageur
Nice Hotel !
Publié le 13 août 2024 sur HotelsHotel was clean and room was larger than most other hotels
Commentaires de Gestion de l’hôtel
13 août 2024 par Customer Service, Gestion de l’hôtel
Kevin, it’s great to know you had a pleasant stay at the Renaissance Austin Hotel. The team takes pride in providing a spacious and clean environment for all guests, and we're delighted to know we've succeeded this instance. We hope to welcome you back soon!
