Note fondée sur 714 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Customer Service, Gestion de l’hôtel
Laurence, thank you for staying with us at Sonesta Simply Suites Austin The Domain Area. We appreciate your positive rating and look forward to welcoming you back in the future.
par un voyageur
Decevant
Publié le 30 juin 2022 sur Hotelspar un voyageur
Publié le 16 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 oct. 2024 par General Manager, Gestion de l’hôtel
Dear Shyam,Thank you for your positive rating. We are glad you had an enjoyable experience, and we hope to see you again soon!Sincerely,Jamie Flores,General Manager
par un voyageur
Publié le 14 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Jamie Flores, Gestion de l’hôtel
Thank you for taking the time to rate our hotel Wantong! If there was anything else we could have done better to make your stay more pleasant please let me know! See you soon!
par un voyageur
Publié le 14 oct. 2024 sur Expedia
Expect to be charged a $100 security deposit upon checking in. Room was remodeled heavily and could see all repairs on the walls, ceilings, and floors etc. I didn’t even bother to report anything I only stay one night. Just made sure to take pictures of everything just in case they tried to keep the $100 deposit, that I was forced to adhere.
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Jamie Flores, Gestion de l’hôtel
I am so sorry to hear that your experience was less than perfect Eduardo. I have our maintenance and housekeeping department surveying the room you stayed in and will address concerns accordingly. The deposit is standard across the industry but I understand your frustrations with it. Most deposit across all hotels, no matter the Brand, will return to the guests card anywhere between 3 to 5 days after guest checks out. If it doesn't you are welcome to reach out to the hotel to assist with process.
par un voyageur
Sonesta is SUPERB
Publié le 14 oct. 2024 sur HotelsThis was my first stay at a Sonesta property. Everyone made my stay so enjoyable. Great staff
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Jamie Flores, Gestion de l’hôtel
Thank you Carl for all the kind words and for taking the time to rate our hotel! We hope to see you back soon during your next trip to Austin!
par un voyageur
Domain Stay
Publié le 13 oct. 2024 sur HotelsIt was a nice area to stay shops and restaurants close by movie theater across the street
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Jamie Flores, Gestion de l’hôtel
Thank you Anthony for taking the time to review our hotel! We hope to you see you back soon!
par un voyageur
Publié le 12 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Jamie Flores, Gestion de l’hôtel
Thank you for taking the time to rate our hotel. We aim to ensure very stay is comfortable for all of our guests. If there is anything you can share that will assist us in our effort to become excellent please reach out to me. We hope to see you back soon!
par un voyageur
Publié le 26 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Customer Service, Gestion de l’hôtel
Jagveer, thank you for staying with us at Sonesta Simply Suites Austin The Domain Area. We're thrilled you enjoyed your stay and look forward to welcoming you back.
par un voyageur
Publié le 26 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Customer Service, Gestion de l’hôtel
Jagveer, thank you for staying with us at Sonesta Simply Suites Austin The Domain Area. We're delighted you had a positive experience and hope to welcome you back soon.
