Note fondée sur 546 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,7 Service et personnel
4,7 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 10 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
11 sept. 2024 par RAD, Gestion de l’hôtel
Thank you for your business!
par un voyageur
Publié le 10 sept. 2024 sur Expedia
Great vobes
Commentaires de Gestion de l’hôtel
11 sept. 2024 par RAD, Gestion de l’hôtel
Thank you! So glad you enjoyed a 5 STAR worthy guest experience and "great vibes"! We look forward to accommodating you again soon. Safe travels.
par un voyageur de Louisville
Publié le 9 sept. 2024 sur Expedia
Outdoor facilities were great.
Spare Birdie noise Friday eve kept me awake until 1130 but not awful.
Commentaires de Gestion de l’hôtel
9 sept. 2024 par RAD, Gestion de l’hôtel
Thank you for your business! We are pleased to know you enjoyed a 5 STAR worthy guest experience and we look forward to accommodating you on your next stay in Cedar Park, TX. Safe travels.
par un voyageur
Publié le 9 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 sept. 2024 par RAD, Gestion de l’hôtel
Christopher, Thank you for your business. Delivering exceptional hospitality is our goal, when we fall short, it's helpful to understand how we could have made your experience better. Please feel free to reach out to us directly to share details of your stay so we can improve for all guests. We truly care. Safe travels.
par un voyageur
Must’ve been a really bad weekend
Publié le 3 sept. 2024 sur HotelsWe rented a suite to have room for the whole family with all the kids, but when we checked in, we only had two towels in the bathroom with a two bed queen suite. Went downstairs to get towels from the front desk after we tried to call in the phone doesn’t work, but we’re told there was no towels clean and to go get towels from outside.
There was kids bedtime so we made it work but the next day our room was not cleaned even though we asked for it to be all of our towels were not replaced, of course so I had to go back down to get more towels. They said they didn’t have very many because housekeeping didn’t show up and said they had to pick what to do either clean rooms or do laundry, but of course neither was done. I went downstairs again later in the evening to look for water and the desk clerk gave me three waters that he had on the counter and said here just take these and then charge me for them. I don’t complain much about hotels. I’m on the road a lot and stay at a lot of places , but this was an extremely tough situation on multiple fronts with all the kids
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Marlene, GM, Gestion de l’hôtel
Dear Cisco,I'm sorry to hear that you did not enjoy your stay. All our suites are equipped with 3 sets of towels. More towels can be requested at the time of making the reservation, through your Marriott Bonvoy account and from the Front Desk. We use an outsourced laundry company to wash all our laundry and as such, no laundry is done at the hotel or by hotel staff. I looked at your receipt for your two reservations and don't see any water posted to your accounts. There are posting for a couple of other market items though. If you or your family didn't purchase anything from the market, please feel free to reach out to the hotel to get it corrected, 512-260-1200.Suites are refreshed every other day, which is Marriott's standard for select service hotels. The every other day housekeeping is communicated through a number of channels, including the reservation confirmation, an insert in the key packet at check-in and with signs at the hotel. Thank you for staying with us.
par un voyageur
*Exceeded my expectations
Publié le 26 août 2024 sur HotelsI have a regular hotel I always stay at when traveling to the Austin area but booked this one as I needed to be in Cedar Park. I was a little concerned because I didn’t know much about the property, only that my friend recommended it. I have to say I was pleasantly surprised at how much I enjoyed this hotel. It’s located close to several restaurants and backs up to a pond with a paved walking trail. The complimentary breakfast exceeded my expectations and the staff was warm and welcoming. My room and bed were clean and comfortable, and nice and cool even in this Texas heat. I would recommend this hotel to family and friends. I think I found a new favorite place to stay.
Commentaires de Gestion de l’hôtel
26 août 2024 par RAD, Gestion de l’hôtel
Fantastic! Thank you for your kind words and detailed guest review to share our many on and off site amenities guests enjoy! Your personal review is helpful to other guests who may be considering our location. We look forward to your next stay with us here in Cedar Park, TX. Safe travels!
par un voyageur
Publié le 19 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 août 2024 par RAD, Gestion de l’hôtel
Thank you for your business!
par un voyageur
Publié le 12 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 août 2024 par RAD, Gestion de l’hôtel
Wonderful! Thank you for your time to share your personal experience with others. We look forward to your next stay in Cedar Park, TX.
par un voyageur
great place
Publié le 9 août 2024 sur Hotelsgreat place, super service, very clean rooms, great breakfast
Commentaires de Gestion de l’hôtel
9 août 2024 par RAD, Gestion de l’hôtel
Wonderful! Thank you for your business and for your kind words. We are pleased to know you enjoyed your stay and we look forward to accommodating you again on your next trip to Cedar Park, TX. Safe travels.
par un voyageur
Publié le 7 août 2024 sur Expedia
Beautiful pool and patio area. Nice nature walk outside. Conveniently located by many places
Commentaires de Gestion de l’hôtel
7 août 2024 par RAD, Gestion de l’hôtel
Fantastic! Thank you for your business and for your time to share your personal guest experience with others who may be considering our location here in Cedar Park, TX. We agree, our location and on-site amenities set us a part. We look forward to accommodating you on your next stay in Cedar Park!