Note fondée sur 341 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,7 Service et personnel
4,7 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 14 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Jimmy - GM, Gestion de l’hôtel
Thank you for the 4 out of 4 review Marco!
par un voyageur
Publié le 8 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Jimmy - GM, Gestion de l’hôtel
Hi Harry,Thank you for the 10 out of 10 rating!!
par un voyageur de Houston
Publié le 6 sept. 2024 sur Expedia
Very nice , clean, well kept facility. Excellent staff
Commentaires de Gestion de l’hôtel
10 sept. 2024 par JIMMY - GM, Gestion de l’hôtel
Hi Charles,Thank you for choosing to stay with us! Thank you for your review.
par un voyageur
Publié le 1 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 sept. 2024 par JIMMY - GM, Gestion de l’hôtel
Hi Paola,Thank you so much for staying with us and for taking time to share your review. We are happy to see it was 5 stars!
par un voyageur
Publié le 26 août 2024 sur Hotels
John was super welcoming and professional.
Commentaires de Gestion de l’hôtel
26 août 2024 par Jimmy - GM, Gestion de l’hôtel
Hi Robert,Thank you for taking the time to recognize John! We certainly are happy to hear that you enjoyed his professional attitude and felt welcomed. We strive to ensure this experience is consistent for our guests. We will definitely pass along your kind words to him! We hope to have you back with us again soon.
par un voyageur
Great stay and CLEAN
Publié le 5 août 2024 sur HotelsThe hotel was very clean and staff incredibly kind
Commentaires de Gestion de l’hôtel
7 août 2024 par Jimmy - GM, Gestion de l’hôtel
Hi Charles,Thanks so much for your kind review. We are thrilled that you had a good experience and enjoyed our kind staff members. We hope to have you back again very soon.
par un voyageur
Publié le 5 août 2024 sur Expedia
Breakfast options are lacking
Commentaires de Gestion de l’hôtel
5 août 2024 par Jimmy - GM, Gestion de l’hôtel
Hello Abdel,We are so sorry to hear that you were not able to find something within the vast options we have for every breakfast. Not only do we have some sort of meat options, a potato and egg option, but we have fresh cut fruit, fruit salad, hard boiled eggs, fresh baked scones, homemade oatmeal, cold cereal options, a make your own waffle station and a variety of breads, english muffins and bagels, but we also have a make your own yogurt parfait bar. As an extended stay property we have to keep it consistent for our long term guests who like to have the comfort of home but also still have some mixable options. I am not certain that you were aware of all of the options we have. For that, we are sad to hear.
par un voyageur
Publié le 18 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 juill. 2024 par Jimmy - GM, Gestion de l’hôtel
Thank you so much for choosing to stay with us! We hope to have you back again very soon.
par un voyageur
Publié le 12 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 juill. 2024 par Jimmy - GM, Gestion de l’hôtel
Hi Cullen, Thanks for staying with us and for your 10 out of 10 review!
par un voyageur
Publié le 24 juin 2024 sur Expedia
The staff were welcoming and friendly. The room is showing its age and could use a deep cleaning. Half the lights in the room didn’t work when we arrived, a quick check of the breaker panel and I found two breakers tripped. I reset them and all was fine, but most guests wouldn’t know how or be comfortable with doing this. Our toilet also had issues with low flush velocity. I would call the free breakfast average, but it was well attended by the staff and they worked to keep the dining area clean between guests.
Commentaires de Gestion de l’hôtel
24 juin 2024 par Jimmy - GM, Gestion de l’hôtel
Hello james,We are sorry to hear that your stay wasn't all that you would have hoped it to be. We certainly will take your feedback and look into the points you provided. There was a power surge on the day of our check in -- with 82 rooms it was not possible for us to reach every single room to check the breakers - however we certainly always take care of any of those issues in real time and our staff is trained to provide assistance in the event that happens. Thank you!
