Note fondée sur 138 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
3,7 Service et personnel
3,5 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 oct. 2024
Por favor tenga cuidado ⚠️ este motel es horrible me tocó comprar sábanas. Para poder dormir por eliminar este hotel de su publicación.
Commentaires de Gestion de l’hôtel
24 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Victor,We are sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. we are disappointed that we could not satisfy you.Sincerely, Hotel Manager
par un voyageur
Publié le 14 mai 2024 sur Expedia
Cheap cost to stay . You get what you pay for
Commentaires de Gestion de l’hôtel
15 mai 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback! We're glad you found value in our affordable rates. We strive to offer comfortable accommodations at a budget-friendly price. We hope to welcome you back again soon!Sincerely, Hotel Manager
par un voyageur
Publié le 29 avr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 avr. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Fang,Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Hotel Manager
par un voyageur
Publié le 22 avr. 2024 sur Expedia
The property was a little hard to get to due to one way streets around the location. They also did not offer breakfast but did have a microwave and refrigerator in the room. The room was clean no smells no bugs.
Commentaires de Gestion de l’hôtel
23 avr. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Guest,We're pleased to hear that you found the room clean and free of any unpleasant odors or pests. Additionally, we're glad you found the in-room amenities convenient. However, we apologize for any inconvenience caused by the one-way streets around the property and for not offering breakfast. We appreciate your feedback, and we'll strive to improve in these areas for a better experience in the future. We hope to welcome you back again soon!Sincerely, Hotel Manager
par un voyageur
Not recommended.
Publié le 21 avr. 2024 sur HotelsNot the worst motel that I have stayed in, but I would not be returning.
My friend and I were accosted by a drunk long term resident as we were leaving our rooms.
Woken at one a.m. by another guest hammering on my door claiming a medical emergency. She hammered on a number of doors. When spoken to by the manager (sworn at) she disappeared into the room next to mine, where I could hear her aguing with someone.
Commentaires de Gestion de l’hôtel
26 avr. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for taking the time to share your experience with us. We are deeply sorry to hear about the incidents you encountered during your stay. Please know that this does not reflect the standard of service and safety we strive to uphold. Your feedback is invaluable to us, and we will be addressing these issues with our team to ensure that such incidents are prevented in the future.We sincerely apologize for any discomfort or inconvenience caused, and we hope you will give us another opportunity to exceed your expectations in the futureSincerely, Hotel Manager
par un voyageur
Publié le 20 avr. 2024 sur Expedia
Stay was ok. The guy we checked in with was very nice, not sure his name. Older Motel, so it was relatively clean for what it is. The walls could use some attention. I would stay again if I needed a cheap place to stay on the south west side.
Commentaires de Gestion de l’hôtel
22 avr. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Nicholas,Thank you for your kind feedback. We're glad to hear that your stay was generally okay and that you found our check-in staff to be friendly. While we strive to maintain cleanliness, we understand that older properties may have some imperfections. We'll certainly look into addressing that. We appreciate your understanding and would be happy to welcome you back if you need a budget-friendly option in the southwest side in the future. Sincerely, Hotel Manager
par un voyageur
Publié le 19 avr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 avr. 2024 par Hotel Manager, Gestion de l’hôtel
Dear NeldaMartinez,It is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focussed on improving that. Anyway, your feedback is important to us and you can contact us any time to inform your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again. Sincerely, Hotel Manager
par un voyageur
Publié le 15 avr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 avr. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Rong,Thanks for staying with us and giving us a 6-star rating. We appreciate your ratings and would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It will be highly appreciated. Hope you will visit us again soon. Sincerely, Hotel Manager
par un voyageur
Publié le 13 avr. 2024 sur Expedia
Good.
Commentaires de Gestion de l’hôtel
15 avr. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Joakim,Thank you for your stay and the positive comments. Guest satisfaction is our biggest reward. We care for our guests and the people around us. Looking forward to welcoming you again. Sincerely,Hotel Manager
par un voyageur
Publié le 22 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 mars 2024 par Hotel Manager, Gestion de l’hôtel
Dear Adam,It is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focussed on improving that. Anyway, your feedback is important to us and you can contact us any time to inform your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again. Sincerely, Hotel Manager
