Note fondée sur 518 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,7 Service et personnel
4,6 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 11 déc. 2024
Location
par un voyageur
Publié le 30 sept. 2024 sur Hotels
Our room was nice. The bed was uncomfortable kinda lumpy and the sheets felt worn not crisp. Bathroom toilet was not level so every time you sat down the toilet hit the tile and was very loud but the bathroom was nice and walk-in shower was great. The room was clean except stains on carpet and couch. Blinds on window torn on side and hard to pull down because they too wide. I think overall the room a little neglected just simple little things make it looked not taken care of.
par un voyageur
Great choice!
Publié le 29 sept. 2024 sur HotelsThe hotel was close to restaurants and the casino. It was in excellent condition. Our tv did not work but they upgraded our room to a beautiful suite because of the inconvenience. I would stay again.
par un voyageur
Publié le 29 sept. 2024 sur Hotels
par un voyageur de Rochester
Publié le 23 sept. 2024 sur Expedia
spacious room with the needs required - roll in shower with plenty of room inside the bathroom for maneuvering. The doors at the portico were automatic but the doors near the handicap parking were not and that was cumbersome. An excellent hotel and I would be happy to stay there again.
par un voyageur
Publié le 17 sept. 2024 sur Expedia
Checked in during a power outage, already not off to a good start. The staff was extremely apologetic. Originally, room was on 4th floor. NOT A GOOD THING. They did everything they could. Another guest decided not to stay. They immediately changed out the room and escorted us down the hall on the 1st floor. We never took advantage of the free snack. Within 20 minutes of debating whether or not to to stay in a dark non climate controlled room with a 125 lb St. Bernard mix-the power came back on. KUDOS TO THE 2 WOMEN and Michael. They never lost their aptitudes for customer service, de@pite repeated trips up to the 4th floor with baggage. I didn't get the 2 women's names, but they were super sweet. All of the staff was professional and helpful!
par un voyageur
Publié le 12 sept. 2024 sur Expedia
Very family and pet friendly! Quite, relaxing, polite respectful staff!
par un voyageur
Publié le 31 août 2024 sur Expedia
Found a cockroach crawling around during our stay. No housekeeping services even though they stated we would have services every other day. Restricted the thermostat in the bedroom. Air conditioner leaked in the living room making the carpet wet. Expected more from Hilton brand.
par un voyageur
Nice and Clean
Publié le 10 août 2024 sur HotelsThis location is conveniently located for my family needs. We moved out of town and I am glad I have a nice and clean hotel that I can visit when I have plans to see my relatives in Austintown.
par un voyageur
Publié le 6 août 2024 sur Expedia
Excellent property and staff. Very clean and spacious room.
