Note fondée sur 890 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,8 sur 5
3,7 Propreté de la chambre
4,3 Service et personnel
3,6 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
3 sur 5
par un voyageur

Publié le 24 nov. 2023 sur Expedia
Hôtel vieillot. Chambre sommaire, équipement de la cuisine quasi inexistant. Point positif jeune fille à l’accueil sympa et vue du balcon.
1 sur 5
par un voyageur

Publié le 18 août 2024 sur Hotels
Checked into two rooms One was $100+ less than the other same size!! No working outlets TV or AC Asking for a full refund
5 sur 5
par un voyageur

Publié le 16 août 2024 sur Expedia
Good to recommend for Friends
1 sur 5
par un voyageur

Dirty/Ugly/Dump

Publié le 15 août 2024 sur Hotels
Worst experience! Upon arrival I realized I was completely deceived as what is advertised is not so. The hotel is a dump, old dingy and dirty! The pictures online are not what this hotel looks like. Upon arrival the room stunk like pot, and ugly roll away was in living room, the shelves and carpet were dirty, walls are chipped/water stains and visible rust. The patio was filthy/a cup with old cigarette buds stood on table. The jacuzzi outdoors was unappealing had a green hose for hot water (who does that?). There are no words to describe how disgusting this place was. Came to Catalina with my family only to have a huge dent put on our stay.
1 sur 5
par un voyageur

Publié le 12 août 2024 sur Expedia
Dirty bathroom
4 sur 5
par un voyageur

Publié le 12 août 2024 sur Expedia
I thought it was cute that they choose a random guest to be guest of the day with benefits of upgraded room, early check in and and later check out. Rooms had older desogn but still up kept and nice. I liked that the hotel was on hill, you can see everything. I would stay here again
1 sur 5
par un voyageur

Publié le 11 août 2024 sur Expedia
It was my wife and I’s 20th wedding anniversary and when we booked we filled out the “special requests” section stating that if they did anything special we’d greatly appreciate it. While checking in online (a link was sent to do so) we again filled out the special request section asking the same as before but also asked for a later check out-w/o a charge. We got there earlier than check in time and front desk said we could check in for a $20 extra fee. I asked if any of our requests were read because it was our 20th and was told that they don’t do anything special and it’s under new mngmt, i.e., they’ll charge whatever they want w/ o consideration. Ok. Fine. The room was a makeshift one as the entrance was through a sliding glass door with a lock that didn’t work 1/2 the time. There was a table that looked like it was picked up from a “for free” corner with a metal chair. The coffee maker’s cord didn’t reach the outlet and there was more decafe than caffeinated pods of which was never replenished. Bathroom was alright-better than the room but no hair dryer! No dresser just a cheap stand with pull out bins made from felt-like material. The floor was dirty! We’ve stayed at Motel 6s that were cleaner and more homie. Staff was super nice but this management/owner needs to have a Chef Ramsey type come and teach them that they’re in the hospitality business. The area was quiet and quaint but there are many hotels on the island that would serve better hospitality.
4 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 11 août 2024 sur Hotels
5 sur 5
par un voyageur de Visalia

Publié le 9 août 2024 sur Expedia
Fast
1 sur 5
par un voyageur

Publié le 9 août 2024 sur Expedia
Furniture in very bad condition. Not enough linen provided for 3 adults. Tv disconnects. Rusty and moldy kitchen appliances. Jacuzzi was dirty and unsatisfactory. Access to hotel requires walking up 2 hills.