Note fondée sur 49 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 Service et personnel
4,6 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 27 sept. 2024 sur Hotels
par un voyageur
Publié le 2 juin 2024 sur Expedia
Thanks to the hotel staff , we had a very memorable trip . The hotel took care of arrangements from the time we were picked up at the airport till we were dropped off.
A lot of patience in working with me of best possible activities, restaurant recommendations and also negotiating the best price on some of the tour packages.
par un voyageur
Publié le 19 avr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 mai 2024 par ., Gestion de l’hôtel
Değerli misafirimiz geri bildiriminiz için teşekkür ederiz. Yeniden görüşmek dileğiyle .
par un voyageur
Publié le 28 févr. 2024 sur Hotels
I have stayed at Nilya hotel a couple times now and I plan to stay there again soon. It is my favorite place to stay when I’m in the Selcuk/Ephesus area. I recommend this hotel to anyone visiting in this area.
Commentaires de Gestion de l’hôtel
9 mars 2024 par mehmet, Gestion de l’hôtel
teşekkür ederiz değerli misafirimiz.
par un voyageur
Publié le 14 oct. 2023 sur Expedia
Perfect view and great room accompanied by exceptional service. I'd like to especially thank the person that welcomed us and took our bags and also the lady who cleaned our room, they really care about they do and are genuinely interested in providing great service.
Commentaires de Gestion de l’hôtel
1 nov. 2023 par mehmet, Gestion de l’hôtel
Mr. Hasan, we are very happy that you took the time to comment and that you left our hotel happy. We were very pleased to meet you. We wish you healthy and happy days.
par un voyageur
Publié le 21 août 2023 sur Hotels
Çok memnun kaldık. Manzarası konumu çok güzeldi
Commentaires de Gestion de l’hôtel
21 août 2023 par mehmet, Gestion de l’hôtel
değerli misafirimiz yorumunuz için çok teşekkürler, sizleri ağırlamak bizim için de zevkti.
par un voyageur
Publié le 17 août 2023 sur Expedia
Property had good view of balloons in the morning. The staff was helpful in the morning but was rude in the evening. The descriptions of the room was not true, we were supposed to have a king size bed and another bed but only had a double bed at most. There is no air conditioning in the room so it was extremely hot. Our jacuzzi in the room stank up the room like rotten eggs and we were not able to use it. Building too far from other things and would not recommend this hotel.
Commentaires de Gestion de l’hôtel
18 août 2023 par Mehmet , Gestion de l’hôtel
1-You made a reservation for 2 people, but 4 people came to the hotel. You claimed that your reservation is for 4 people for one hour. When you looked at your own voucher, you knew very well that the reservation you made was for 2 people. You were on the alert and tried to stay for 4 people with a reservation fee for 2 people. Then you reserved another room for 2 people.2-The same information sheet I gave you was located behind the door of your room. All the information there is correct, I couldn't understand which one was wrong. The way the jacuzzi works is also written there exactly. You called the reception claiming that the jacuzzi was not working an it is broken at night. We told you to carefully read the text given to you and that you can operate the jacuzzi that way (after the water level rises above the nozzles), the jacuzzi will work. We were able to say this between your speeches when we had the opportunity. After 10 minutes, you said that the jacuzzi started working but there was an odor. What we were going to do was run the jacuzzi for 10-15 minutes and drain the water. Since we do not know the condition of your room and you have an extremely conservative appearance, we recommended you instead of coming to your room and doing the unloading of the jacuzzi ourselves. I did not use any rude words or tone, it was you who was rude and smelly.3-Your main problem is the money you pay for booking a room with a capacity of 3 people for 2 people and not being able to accommodate 4 people there. Try to book with correct information. If you do not know how to operate a jacuzzi, try reading the information sheet. Unfortunately, every year, there are one or two guests who are enemies of reputation like you. I commend you to God. Hopefully he knows what to do.
par un voyageur
Publié le 13 août 2023 sur Hotels
Commentaires de Gestion de l’hôtel
18 août 2023 par Mehmet , Gestion de l’hôtel
Ercan bey puanlamanız için teşekkürler. Ancak puan kırdığınız noktaları yorum yaparak belirtseydiniz bizler de öğrenmiş olurduk ve ilerisi için dikkate alırdık.
par un voyageur de N Palm Beach
Publié le 19 juill. 2023 sur Expedia
Stayed at the Fairyland Cave Hotel with my wife and 8 year old son.
Mehmet, the owner reached out before our visit and helped us arrange our hot air balloon adventure for a price less than we could find online and gave us splendid recommendations for sightseeing in the area (we had our own rental car). Equally important, the hotel and location were beautiful and atmosphere quite serene. Mehmet showed us old pictures of how he renovated the old caves into this beautiful hotel, it was quite amazing!
We travel the world extensively and highly recommend this hotel.
Commentaires de Gestion de l’hôtel
22 juill. 2023 par Mehmet, Gestion de l’hôtel
Dear Mr. MarkThank you very much for your nice comment. We were very happy to host you. Hope to see you again, Keep our best regards to your family. Take Care.
par un voyageur
Beautiful view to see the balloons
Publié le 15 juin 2023 sur HotelsLocated high up on a hill you will have to use stairs to get to your room. Nice clean Hotel with friendly staff.
Commentaires de Gestion de l’hôtel
17 juin 2023 par mehmet, Gestion de l’hôtel
Thank you for your nice comment. We thought you were being a little stingy with your scoring. :-)
