Ratings based on 930 Guest Reviews
Hear it directly from our travellers
4.6 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 23, 2024 on Expedia
The hotel and rooms are charming and comfortable. We loved our room so much we wished we would have stayed longer to be able to enjoy it. Very convenient location in the heart of Avignon. Wonderful breakfast.
Comment from Hotel Management
Aug. 23, 2024 by Myriam Fernandes, Directrice Customer Relations, Hotel Management
Dear Alison, What a pleasure to read your kind words and to discover that your stay at the Hôtel de l'Horloge lived up to your expectations! We are delighted that the charm and comfort of your room appealed to you enough to make you want to extend your stay. Avignon is a city full of surprises and we hope that you will have the opportunity to come back and discover even more... by enjoying a new escape in the room that you loved so much. Your appreciation of our breakfast, designed to get the day off to a good start, also means a lot to us. We strive to offer an experience that warms the heart as well as the taste buds, and it is a pleasure to know that it has contributed to making your stay even more enjoyable. We would be honoured to welcome you back, whether for a short or long stay, and to help you discover even more of what our hotel and our beautiful city have to offer. With our most sincere greetings and the pleasure of seeing you again very soon.
by A traveller
Posted Aug. 20, 2024 on Expedia
Great location, the breakfast is amazing
Comment from Hotel Management
Aug. 21, 2024 by Myriam Fernandes, Directrice Customer Relations, Hotel Management
Dear Maggie, What a pleasure to discover your 10/10 rating and your kind words following your stay at the Hôtel de l'Horloge! We are delighted that you enjoyed our ideal location as well as our breakfast, which we take great care to make as delicious as possible to get your day off to a good start. Your satisfaction is our greatest reward, and knowing that we have helped to make your stay in Avignon a pleasant one is a real source of motivation for all our team. We hope to have the pleasure of welcoming you again on your next visit to Provence. In the meantime, we wish you many more memorable journeys! With kind regards,
by A traveller
Comfortable hotel with great location.
Posted Aug. 19, 2024 on HotelsAmazing hotel. We booked the superior room, which was quite large. Hotel is located in a plaza next to the palace de papes, so close to all attractions. Very clean and service was excellent. Solid breakfast. Stayed 4 nights and would stay there again. We were carless but train/bus station was only 10 minutes away.
Comment from Hotel Management
Aug. 20, 2024 by Myriam Fernandes, Directrice Customer Relations, Hotel Management
Dear Alvaro, What a pleasure to read your superb 10/10 rating! The entire team at the Hôtel de l'Horloge is delighted that you enjoyed your stay with us. We are delighted that you appreciated the generous size of our superior room, as well as our privileged location just a stone's throw from the Palais des Papes. You have discovered our secret: being in the heart of Avignon while enjoying a peaceful setting is everything we want for our guests. Your mention of the cleanliness, excellent service and our breakfast is very heart-warming. We strive to create an unforgettable experience, and it is a pleasure to know that we managed to make your 4 nights with us as comfortable as possible. We would be honoured to welcome you again, whether to rediscover the charms of Avignon or to explore other treasures of our beautiful region. See you soon under the Avignon sky! Sincerely,
by A traveller
Posted Aug. 18, 2024 on Hotels
Comment from Hotel Management
Aug. 19, 2024 by Myriam Fernandes, Directrice Customer Relations , Hotel Management
Bonjour Vincent,Votre note de 10/10 a illuminé notre journée ! Nous sommes ravis que votre séjour à l'Hôtel de l'Horloge ait été à la hauteur de vos attentes, et encore plus enchantés que vous ayez pris le temps de partager votre expérience.Chez nous, chaque détail compte, et savoir que vous avez ressenti notre passion pour l'hospitalité nous touche profondément. Nous espérons que votre voyage à Avignon a été aussi mémorable que votre évaluation le suggère !Au plaisir de vous accueillir à nouveau dans notre petit coin de paradis, où une nouvelle aventure vous attend peut-être.Avec toute notre gratitude et nos plus chaleureuses salutations.
by A traveller
Posted Aug. 10, 2024 on Hotels
Comment from Hotel Management
Aug. 12, 2024 by Myriam Fernandes, Directrice Customer Relations, Hotel Management
Bonjour Stéphanie,Nous tenions à vous remercier sincèrement d'avoir pris le temps de remplir le questionnaire de satisfaction sur Hotels.com à la suite de votre séjour à l'Hôtel de l'Horloge à Avignon. Votre note parfaite de 10/10 nous touche énormément et nous remplit de fierté.Bien que vous n'ayez pas laissé de commentaire, cette note parle d'elle-même. Elle témoigne de votre satisfaction, et cela nous encourage à continuer à vous offrir un service de la plus haute qualité. Votre bien-être et votre confort sont notre priorité absolue, et savoir que nous avons contribué à rendre votre séjour agréable est la plus belle des récompenses pour notre équipe.Nous espérons avoir le plaisir de vous accueillir de nouveau très prochainement à Avignon ou dans l'un de nos autres établissements. En attendant, n'hésitez pas à nous contacter si vous avez des besoins particuliers ou des souhaits pour votre prochain séjour.Avec tous nos remerciements et nos salutations les plus distinguées,
by A traveller
Posted Aug. 10, 2024 on Hotels
Great location , breakfast , beds
Improving walking in with luggage from parking can improve staying here.
Comment from Hotel Management
Aug. 12, 2024 by Myriam Fernandes - Director Guest Relations, Hotel Management
Dear Lidor, What a pleasure to discover your comment following your recent stay at the Hôtel de l'Horloge in Avignon! A huge thank you for this perfect 10/10 rating which fills us with pride. We are delighted that you appreciated our privileged location, our breakfast and the comfort of our beds. Your comment about access from the parking lot with your luggage is precious. We are constantly looking for ways to improve our customers' experience, and your suggestion will be seriously taken into account in our future adjustments. We hope to have the pleasure of welcoming you again very soon in Avignon, and why not in our other establishments in Cannes and Nice. In any case, rest assured that we will do everything in our power to make your next visit even more memorable. Thank you again for your trust, and see you soon under the Provence sun! Best regards,
by A traveller
Posted Aug. 10, 2024 on Hotels
Comment from Hotel Management
Aug. 12, 2024 by Myriam Fernandes - Director Guest Relations, Hotel Management
Hello, Thank you very much for taking the time to share your experience following your stay at the Hôtel de l'Horloge in Avignon. Your perfect 10/10 rating is a precious reward for us, and a motivation to continue offering you exceptional stays. Although you didn't leave a comment, your rating speaks volumes about your satisfaction, and that touches us deeply. We hope that every moment spent in our establishment lived up to your expectations, and that you retain excellent memories of your visit to Avignon. If you ever feel like coming back to see us, don't hesitate to let us know. We look forward to welcoming you back for another memorable stay. Best regards,
by A traveller
High Praises for Hôtel de l’Horloge
Posted Aug. 9, 2024 on HotelsWe stayed in a Jr Suite and it was a great size for the 2 of us. The bed was comfortable, the front desk was helpful and kind, and the air conditioning actually cooled our room in the height of a heat wave in August! The proximity to restaurants and shopping can’t be beat, as well as historical sights and tours. We took the train from Avignon to Avignon Center and walked (pulling luggage along) to the hotel. The breakfast was impressive, included eggs and bacon/sausage and pancakes.. as well as pastries and fresh loaves of bread for toast, fresh fruits, cheese, ham, olives.. all extras! The square is right out the door, as is the Opera House and many museums. We felt very safe navigating the streets of Avignon. We took advantage of the Petite Train to tour around the area, a nice way to get off your feet and see some sights, however not a lot of information is shared on the tour. Would suggest joining an early morning walking tour, as there is so much history in Avignon you’ll learn much more. As for the hotel.. the location was perfect. The hotel is pet friendly, though we didn’t travel with ours.. and there was no odor or pet hair visible in our room or along the hallway/elevator. Highly recommend Hotel de l’Horloge.
Comment from Hotel Management
Aug. 12, 2024 by Myriam Fernandes, Directrice Customer Relations, Hotel Management
Dear Hollie, Thank you for your wonderful feedback on your stay at the Hotel de l'Horloge! We are delighted to read that your experience lived up to your expectations, and even exceeded them. Your detailed description of our Junior Suite and our services is heartwarming. We make a point of ensuring that our rooms are havens of peace, especially in hot weather, and it's a real pleasure to know that you were able to take full advantage of this. Your appreciation of our breakfast also delights us - we firmly believe that the day starts in the best possible way with a tasty and varied meal. As for the location of our hotel, we are delighted that it was the ideal starting point for discovering all the wonders of Avignon. Thank you also for your visiting tips, which will certainly be useful to our future visitors. We hope that your recommendation will inspire other travelers to come and discover our beautiful city and stay with us. We look forward to welcoming you and perhaps your four-legged friend back next time! With our sincere regards,
by A traveller
Traditional style hotel in good location
Posted Aug. 6, 2024 on HotelsTraditional style hotel in a good location. Room fairly small, a little difficult to manoeuvre around the bed, but ok for the price.
Comment from Hotel Management
Aug. 8, 2024 by Myriam Fernandes - Director Guest Relations, Hotel Management
Dear Maria, First of all, please allow us to thank you warmly for taking the time to share your experience at the Hôtel de l'Horloge. We're delighted that you enjoyed our privileged location and the traditional charm of our establishment. We've taken careful note of your feedback concerning the size of the room. We understand that space is an essential element for the comfort of our guests, and we always try to offer the best value for money for the different configurations of our rooms. Your feedback is valuable to us and helps us to constantly improve our offer. Your feedback is invaluable and helps us to constantly improve our offering, and we look forward to welcoming you back the next time you visit Avignon. Please do not hesitate to contact us directly so that we can offer you a room that will meet your expectations even better. Looking forward to welcoming you again, we send you our warmest greetings. Yours sincerely,
by A traveller
Charming town!
Posted Aug. 1, 2024 on HotelsWe loved our stay! The hotel staff were kind and the room was comfortable
Comment from Hotel Management
Aug. 1, 2024 by Myriam Fernandes - Director Guest Relations, Hotel Management
Dear Taylor, ur perfect score of 10/10 fills us with joy and encourages us to continue striving for excellence. We are delighted to hear that you enjoyed your stay with us. Knowing that our attentive staff and the quality of your room contributed to making your visit memorable is our greatest reward. Every member of our team is dedicated to offering unique moments to our valued guests, and your kind words are a real source of motivation for us all. We hope to have the pleasure of welcoming you back very soon to the Hôtel de l'Horloge, or perhaps to one of our other charming establishments in Cannes or Nice. In the meantime, we wish you many wonderful adventures and memories to come, with all our gratitude,
