Ratings based on 647 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 22, 2024 on Hotels
Comment from Hotel Management
Aug. 26, 2024 by Laurent D., Directeur., Hotel Management
Un immense merci pour votre note de 10/10 ! C'est avec grand plaisir que nous lisons vos compliments sur notre hôtel. Votre satisfaction est notre plus belle récompense. Au plaisir de vous accueillir de nouveau à Avignon.Cordialement, Laurent D., Directeur.
by A traveller
Posted Aug. 10, 2024 on Expedia
Great location for sightseeing and right on main plaza. Room was smaller than we expected. The breakfast is not worth it. About what you’d expect for that price.
Comment from Hotel Management
Aug. 14, 2024 by Graziella Réception, Hotel Management
Dear guest, thank you for taking the time to share your experience with us ! We are delighted you found our location to be great on the main plaza ! We understand that some rooms can seem a little bit small, as you said we are on the main plaza ! We would be happy to welcome you again and give a bigger room :) We are sorry you found the breakfast not woth it, we work hard to propose a diverse and healthy breakfat, we are sorry it was not enough for you and we will keep trying to do better ! Thank you again for your rate :) Have a great summer! Best regards
by A traveller
Posted Jul. 14, 2024 on Expedia
The breakfasts are incredible. Well worth the €11 and the staff is extremely helpful and kind.
Comment from Hotel Management
Jul. 16, 2024 by Laurent D., Directeur., Hotel Management
Thank you so much for your fantastic 5/5 review! We're delighted to hear you enjoyed our delicious breakfasts and found our staff helpful and kind. We strive to provide our guests with an exceptional experience, and your kind words motivate us to keep doing our best.We look forward to welcoming you back to Kyriad Avignon - Palais des Papes in the future.Sincerely,The Kyriad Avignon - Palais des Papes Team
by A traveller
Posted Jul. 13, 2024 on Hotels
Comment from Hotel Management
Jul. 16, 2024 by Laurent D., Directeur., Hotel Management
Nous vous remercions chaleureusement d'avoir pris le temps de partager votre avis sur votre récent séjour au Kyriad Avignon - Palais des Papes et de nous avoir attribué la note de 8/10.Votre satisfaction est notre priorité et nous espérons avoir le plaisir de vous accueillir de nouveau lors de votre prochain séjour à Avignon.Cordialement,Laurent D., Directeur.
by A traveller
Posted Jul. 11, 2024 on Hotels
Comment from Hotel Management
Jul. 16, 2024 by Laurent D., Directeur., Hotel Management
Au nom de toute l'équipe du Kyriad Avignon - Palais des Papes, je vous remercie chaleureusement pour votre note de 10/10 et votre commentaire élogieux suite à votre récent séjour dans notre hôtel.C'est une grande satisfaction pour nous de lire que vous avez apprécié votre expérience chez nous, que ce soit l'emplacement idéal de l'hôtel, le confort de votre chambre, la qualité de notre service et la gentillesse de notre personnel.Votre satisfaction est notre priorité absolue, et vos commentaires nous permettent de nous perfectionner et de continuer à vous offrir un service de qualité.Nous espérons avoir le plaisir de vous accueillir de nouveau très prochainement au Kyriad Avignon - Palais des Papes.Cordialement,Laurent D., Directeur.
by A traveller
Posted Jul. 6, 2024 on Expedia
Spacious and comfortable.
Comment from Hotel Management
Jul. 8, 2024 by Laurent D., Directeur., Hotel Management
Thank you for taking the time to share your feedback about your recent stay at our hotel. We are delighted to hear that you found your room to be spacious and comfortable.We strive to provide our guests with a relaxing and enjoyable experience, and your positive feedback is greatly appreciated. We are glad that you found our accommodations to be up to your standards.Thank you again for choosing our hotel. We hope to have the opportunity to welcome you back again soon.Sincerely,Laurent D., Manager.
by A traveller
Posted Jun. 30, 2024 on Expedia
The Kyriad is situated in an excellent location. It's a short walk to the Palais des Papes and the excellent Petit Palais museum, and surrounded by places to eat, drink shop and people-watch.
Comment from Hotel Management
Jul. 1, 2024 by Laurent D., Directeur., Hotel Management
Dear David,Thank you for taking the time to leave us a 5-star review! We're thrilled to hear that you enjoyed your stay at Kyriad Avignon - Palais des Papes.We're particularly glad you found our location convenient. As you mentioned, the hotel is just a short walk from the Palais des Papes and the Petit Palais museum, and surrounded by a variety of restaurants, shops, and cafes, making it a perfect base for exploring Avignon.We appreciate you sharing your experience with us. We look forward to welcoming you back to Kyriad Avignon - Palais des Papes in the future.Sincerely,The Kyriad Avignon - Palais des Papes Team
by A traveller
Posted Jun. 29, 2024 on Hotels
Comment from Hotel Management
Jul. 1, 2024 by Laurent D., Directeur., Hotel Management
Nous vous remercions chaleureusement d'avoir pris le temps de partager votre avis sur votre récent séjour à l'Hôtel Kyriad Avignon - Palais des Papes.Nous sommes ravis d'apprendre que vous avez apprécié votre séjour chez nous et que vous avez attribué à notre hôtel la note de 8/10.Votre satisfaction est notre priorité absolue et nous sommes heureux de lire que vous avez trouvé notre emplacement idéal, notre personnel accueillant et nos chambres confortables.Nous vous remercions encore une fois pour votre avis précieux et espérons vous revoir bientôt à l'Hôtel Kyriad Avignon - Palais des Papes.Cordialement,Laurent D., Directeur.
by A traveller
Posted Jun. 19, 2024 on Hotels
good hotel, only issue was having the room done before 14:00 h when we returned to the hotel
Comment from Hotel Management
Jun. 19, 2024 by Laurent D., Directeur., Hotel Management
Thank you for your feedback! We're glad you enjoyed your stay at our hotel and rated us an 8/10. We appreciate you letting us know about the inconvenience of your room not being cleaned before 2:00 pm upon your return. We strive to ensure our housekeeping staff prioritizes rooms that guests are likely to return to in the afternoon, and we apologize that this wasn't the case for you. We'll be sure to communicate this feedback to our housekeeping team to improve upon our service.Is there anything else we could have done to make your stay a 10/10?Sincerely,Laurent D., Manager.
by A traveller
Posted Jun. 12, 2024 on Hotels
A really clean and comfortable small room right in the middle of a lively square with lots of nice places and spaces to enjoy a drink, a meal, or an ice cream….just steps away from the Palais des Papes.
Comment from Hotel Management
Jun. 13, 2024 by Laurent D., Directeur., Hotel Management
Thank you so much for your fantastic 10/10 review! We're thrilled to hear that you found your room clean, comfortable, and perfectly located. It's always great to know our guests enjoy the convenience of being right in the heart of the action, with all the cafes, restaurants, and sights of the lively square just steps away, and of course, the Palais des Papes nearby.We hope you had a wonderful stay in Avignon, and we'd love to welcome you back again soon!Sincerely,Laurent D., Manager.
