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Mercure Pont d'Avignon Centre

4.0 star property
4-star eco-certified hotel near Palais des Papes

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Photo gallery for Mercure Pont d'Avignon Centre

Point of interest
Garden
Superior Room, 1 Double Bed
Meeting facility
Aerial view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Room service

Explore the area

Map
Rue Ferruce Quartier Balance, Avignon, Vaucluse, 84000
  • Palais des Papes
    ‪3 min walk‬
  • Avignon Cathedral
    ‪3 min walk‬
  • Pont Saint-Bénézet
    ‪5 min walk‬
  • Avignon (AVN-Caumont)
    ‪19 min drive‬

Room options

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed

Classic Room, 1 Double Bed

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

  • 17 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

  • 17 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Room, 2 Single Beds

Classic Room, 2 Single Beds

Classic Room, 2 Single Beds

  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

About the area

Avignon

Avignon City Centre stay.With a stay at this Avignon City Centre hotel, you'll be steps from Pont Saint-Bénézet and Palais des Papes. Fort St-Andre is within 3 miles (5 km) and Castle of Châteauneuf-du-Pape is within 12 miles (20 km).

What's nearby

  • Palais des Papes - 3 min walk - 0.3 km
  • Avignon Cathedral - 3 min walk - 0.3 km
  • Place de l'Horloge - 4 min walk - 0.4 km
  • Pont Saint-Bénézet - 5 min walk - 0.4 km
  • Avignon Festival - 12 min walk - 1.0 km

Getting around

  • Avignon Central Station - 14 min walk
  • Avignon (AVN-Caumont) - 19 min drive

Restaurants

  • ‪Opéra Café - ‬3 min walk
  • ‪Le Moutardier du Pape - ‬1 min walk
  • ‪La Ferigoulo - ‬3 min walk
  • ‪Café In et Off - ‬2 min walk
  • ‪Le Carré du Palais - ‬3 min walk

About this property

Mercure Pont d'Avignon Centre

4-star eco-certified hotel near Palais des Papes
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center, 6 meeting rooms, and coworking spaces.

Public spaces have free WiFi. Event space at this hotel measures 2367 square feet (220 square meters) and includes a conference center. A fitness center, a terrace, and a vending machine are also featured at the eco-certified Mercure Pont d'Avignon Centre. Parking is available for a fee.

This 4-star Avignon hotel is smoke free.

  • 1 building
  • 88 guestrooms or units
  • 3 levels
  • 2367 sq ft of conference space
  • 220 sq m of conference space
  • Deli
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Mercure Pont d'Avignon Centre offers 88 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished. LCD televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French, German, Italian, Romanian, Russian, Spanish, Ukrainian

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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (EUR 26.80 per day; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; EUR 16.90 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Art gallery
  • Bicycle rentals
  • Bicycle tours
  • Designer stores
  • Evening entertainment
  • Gym
  • TV in common areas

Accessibility

  • Elevator

Room amenities

Entertainment

  • LCD TV with cable/satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.75 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 16.90 per person
  • Covered self parking fee: EUR 26.80 per day (in/out privileges)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Pont
Mercure Pont d'Avignon
Mercure Pont Hotel
Mercure Pont Hotel d'Avignon
Pont d'Avignon
Accor Pont d Avignon
Mercure Pont d`Avignon Hotel Avignon
Mercure Pont d'Avignon Centre Hotel
Mercure Pont d'Avignon Centre
Mercure Pont D'avignon Avignon
Mercure Pont d'Avignon Centre Hotel
Mercure Pont d'Avignon Centre Avignon
Mercure Pont d'Avignon Centre Hotel Avignon

Mercure Pont d'Avignon Centre Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 296 out of 702 reviews
Rating 8 - Good. 288 out of 702 reviews
Rating 6 - Okay. 83 out of 702 reviews
Rating 4 - Poor. 25 out of 702 reviews
Rating 2 - Terrible. 10 out of 702 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

RICHARD, COMMACK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
really like it, will stay at the same hotel again
Stayed 1 night in Dec 2024

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing location

Amazing location. Easy to park. Breakfast was very good. Staff were very pleasant and helpful.
Stayed 3 nights in Dec 2024

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best location in Avignon.for visit to the city

Best possible location in the city Easy onsite parking garage. rooms comfortable. had English channels on TV easy to walk to Palace and to good restaurants.
Stayed 2 nights in Sep 2024

2/10 Terrible

Diana

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Summary: Parking and check in logitics are incredibly flawed and the male at the desk was disrespectful and dismissive when this We checked in at approximately 6:30pm on Sept 21. There was no available space at the check in area and we were forced to park on the attached parking lot. There were two hotel vans parked in the spots outside the doors and several small cars were double parked in front of other vehicles. Of note, a red Fiat occupied one space of the minimal check in parking for the duration of our stay. Since the checkin parking was overly occupied (double parked) we parked where hotel access was indicated. There is no elevator. We entered a dark hallway with dirty stairs heading downward. We then went down two levels of the parking lot in open metal stairs with our rolling luggage. If you fear heights this would be very challenging. Once we arrived with our luggage at the bottom of the stairs at the arrival spot we noticed no cars had moved. We then went up a half flight of stairs with our luggage to check in. There was no ramp. When we mentioned the parking situation to the male at the desk he said that we should have used the check in area. When I told him his vehicles had blocked needed parking he said “well you came at a busy time” and walked away from me. I was clearly physically distressed from having to move luggage down three flights of industrial stairs and his lack of professionalism and respect shocked me. The property was 3*. Location=A
Stayed 1 night in Sep 2024

10/10 Excellent

Terry

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

angela

Travelled with family
Liked: Cleanliness, staff & service, amenities
Bedroom dull and didn’t smell fresh. For deluxe rooms we were disappointed.
Stayed 1 night in Sep 2024

4/10 Poor

Sergey

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very old and depreciated property
Stayed 1 night in Aug 2024

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avginon

front desk staff was excellent, very friendly and informative
Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The man on the desk when we checked in was so polite and helpful, wouldn’t hear of me carrying my own bag up the stairs from the parking, very well presented and efficient.
Stayed 1 night in Jul 2024

6/10 Okay

Teresita, New York

Liked: Staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Lawrence, Ossining

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Excellent front reception desk
Stayed 2 nights in Jul 2024

10/10 Excellent

Lawrence, Ossining

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel
Stayed 4 nights in Jun 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely great location and loved the water refill station on our floor!
Stayed 2 nights in Jun 2024

8/10 Good

Eliana, Benahavis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

8/10 Good

Geoff

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities
A nice hotel within the old city walls with adjacent parking. The carpark was almost full by midday and could be a problem during busy periods. We were too early to check in but the receptionist gave recommendations where to have lunch. The room was prepaid and as expected a credit card was required for any extras, unfortunately the bar staff refused to allow drinks to be charged to the room – the management apologised for this when it was brought to their attention. The room (319) was spotless and well equipped although one of the bedside reading lights was broken and the rain shower didn’t work.
Stayed 1 night in Jun 2024

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, helpful and friendly staff, comfortable room
Stayed 1 night in Jun 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location
Stayed 2 nights in May 2024

10/10 Excellent

Madhu

Great location
Stayed 1 night in May 2024

8/10 Good

Thomas G.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenient location to explore city
Stayed 2 nights in May 2024

10/10 Excellent

Monica, Tampa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel within walking distance from Palais du Papes, the Pont d’Avignon and old town. Very friendly staff AC does not get turned on during transitional season
Stayed 1 night in May 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very close to the centre of the historic town near the Papal Palace and the medieval bridge. About 15min from the central railway station.
Stayed 9 nights in Apr 2024

10/10 Excellent

Jerko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024