Ratings based on 32 Guest Reviews

Hear it directly from our travellers
4.4 out of 5
67% of guests recommend
4.7 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Sep. 19, 2024 on Expedia
Las Cancelas was a unique rather old fashioned Spanish hotel next to the Cathedral and had updated bathrooms . The room is very spacious, nicely decorated, and very comfortable. In spite of being downtown the place was very quiet and the staff friendly. The breakfast was very good and not pricey. I would definitely stay there again.
5 out of 5
by A traveller

Posted Apr. 21, 2024 on Expedia
What a great little hotel! Room was clean, comfortable, well-maintained, and spacious with a good shower and historic touches such as antique light switches and exposed beams in the ceiling. Location by main gate and cathedral was perfect. Loved having a balcony style window that opened, overlooking the little narrow street. A dinner restaurant of the same name (owned by the hotel?) was located across the street in a cute alcove and looked appealing, though we only tried the bar, which was great. Thanks for a nice vacation, Hotel Cansales.
5 out of 5
by A traveller

Posted Jan. 2, 2024 on Expedia
El hotel muy bueno, el olor del hotel es increíble y delicioso cómo los mejores perfumes. Habitaciones impecables . Ubicación perfecta al interior de la ciudad . Puedes caminar todo Ávila con tranquilidad y comodidad. Totalmente recomendado
3 out of 5
by A traveller

Posted Apr. 21, 2023 on Expedia
Great location, hard to reach without directions.
4 out of 5
Recommended
for Everyone
by A traveller from Coventry

Ideal for 1 day visit to Avila

Posted Sep. 18, 2018 on Expedia
Pros: Its location
Hotel ideally placed for walking Avila. Would not find parking without video so worth paying attention to that
3 out of 5
Recommended
for Everyone
by A traveller

Okay hotel

Posted Aug. 29, 2018 on Expedia
Pros: Central location. Good food.
Cons: Customer service, and a lift to the upper floors.
The bathroom had an unpleasant smell, probably due to piping or the fact that it had no window. The service was overall okay but not particularly attentive. There is no lift to the upper floors so anyone with mobility issues will struggle.
5 out of 5
by A traveller from Usa

Posted May 27, 2018 on Expedia
Hotel is Clean and convenient. Highly recommended.
4 out of 5
by Elizabeth

Pleasant and in a good position

Posted Jul. 31, 2017 on Hotels
It was a little difficult to find the Hotel as the satnav kept telling us we had arrived but we could not see the Hotel, it turned out to be the other side of the wall and the only way to drive there was through no entry signs.The hotel was very comfortable although it would have been good to have a fridge in the room.
5 out of 5
by A traveller

A delightful adventure!

Posted Oct. 4, 2016 on Hotels
This hotel was the most charming, best accomation, and best location of my entire trip to Spain! And an adventure in driving, for sure. The hotel is located inside the walls of the city and is so charming, and nice inside. The beds, bathroom, towels, and decor were ver nice. The hotel send me a link with a video about parking at the hotel which I was most grateful that I watched, as driving to the hotel was most tricky through the very narrow pedestrian alley and so close to the fron door. But there was someone right there to open the gates of the parking and she was so very nice to us. It is really close to the cathedral and access to the city wall walk. Very pleasant day there in Avila.
5 out of 5
by Julie from England

A gem of a hotel

Posted May 31, 2016 on Hotels
We loved this quiet character hotel with modern facilities, WiFi and private open air locked car park. Situated centrally, we were even able to pop out later in the evening to see Avila illuminated. Excellent cuisine and very friendly and helpful staff.