Note fondée sur 15 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
2,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Bel endroit
Publié le 11 août 2023 sur HomeAwaySuperbes vacances. Très bien situé.
par un voyageur
Great rental
Publié le 22 août 2024 sur HomeAwayWe had a great stay at this rental. Even though as some other reviews suggest, the condo is a bit outdated, it would not deter us from renting this condo again. The location is great (we’ve been in OBX multiple times and love Avon!) and the ocean views can’t be beat. Waking up every morning to the sun rising over the ocean was amazing. If you’re a family like ours, and aren’t bothered by the condo being a little outdated, I would highly recommend this rental!
par un voyageur
Great location, lacks communication
Publié le 1 août 2024 sur HomeAwayI loved the location. Especially the sunrise was beautiful. The condo was a bit outdated but still very comfortable and clean. It was on the 3rd floor with no elevator. Nothing about that was written in the description. I’m 69 and my husband is 70. We both have health issues. Really a long hall. Vacasa did a very poor job with communication. That’s a long story but I had to call them twice the first day. We had problems getting into the condo because they didn’t explain the lock. They also gave us the wrong code for the pool. They also sent 2 emails on how to check out and they had totally different requirements in both.
par un voyageur
Publié le 18 juin 2024 sur Expedia
Good location and nice view from the balconies but definitely needs some updates. Furniture inside not in great shape and the bathrooms look like they havent been updated at all. There should be some description about which floor this is on. Alot of stairs to get to the top floor.
par un voyageur
Filthy, overpriced, Roach infested, broken and very used furniture
Publié le 13 août 2023 sur HomeAwayWhen we checked in, I had to wash all the dishes, utensils, coffee maker etc. There was caked on tomato sauce in a pan in the cabinet, old food in the utensils in the drawers...etc. The furniture is broken, badly stained, and dirty. the porch is useless as over half of it is full of storage furniture. I found a live roach. The front door lock did not work. I complained and received no response, I eventually even checked out early and complained in person.
I have stayed in other units in this complex and found them in much better condition. This place is an overpriced dump and needs some serious upgrades. When I stayed with a different unit, there was much better support and help. VAcasa is not interested in your vacation, nor your pleasure. Once you pay for it, you are stuck with it. They did not offer to help nor reimburse me for the problems I had and the lack of cleanliness.
Commentaires de Gestion de l’hôtel
6 sept. 2023 par VrboOwner, Gestion de l’hôtel
We apologize for the issues you experienced during your stay. Our local manager assured us that the furniture on the deck was removed, and the slipcovers on the furniture have been replaced with new ones. Additionally, the front door lock has been checked and found to be in good working order. We sincerely apologize for the cleanliness details that were missed and we hope the compensation you received helped alleviate some of your frustration. We hope to have the opportunity to better impress you in the future and provide an amazing vacation experience.
par un voyageur
Avon Dream
Publié le 3 août 2023 sur HomeAwayThe property is amazing and we definitely enjoyed our stay. We will be using you again for stays. Only issue with this property is that it is at the top of the stairs the very tiptop so if you have a lot to pack up and a lot to take down it is quite the trip. Enjoyed our stay immensely!
Commentaires de Gestion de l’hôtel
18 août 2023 par VrboOwner, Gestion de l’hôtel
We are pleased to hear you enjoyed your visit! Thank you so much for taking the time to share your valuable feedback with us. We passed your comments along to our local manager to review and we appreciate guests’ preferences as a means to continually improve. We look forward to hosting your next stay!
par un voyageur
Avon rental
Publié le 18 juill. 2023 sur HomeAwayWe loved the location and overall had a wonderful vacation. The VRBO was not very clean when we arrived. There was shaving cream and hair stuck to the shower wall, the microwave was covered in spattered cooked food and smelled. The dishwasher had an odor to it when we used it. We also vacuumed when we arrived because the carpets were covered in sand and crumbs.
Commentaires de Gestion de l’hôtel
4 août 2023 par VrboOwner, Gestion de l’hôtel
We apologize if you felt the home was not on par with our cleanliness standards and for any issues you encountered during your stay. We are committed to providing exceptional customer service, and we will follow up with the appropriate parties to ensure our service standards are fully met. We also appreciate our guests' preferences as a means to improve, and we have forwarded your comments along to our property management to consider and rectify the issues. We truly hope to have the opportunity to impress you in the future.
par un voyageur
Beautiful views
Publié le 27 juill. 2022 sur HomeAwayGreat overall, will be back next year.
par un voyageur de Marion, NC
Beautiful Gem close to the beach
Publié le 5 juin 2022 sur HomeAwayLOVED our vacation here. This was perfect for our family. Comfortable beds, ocean views and everything you could need for cooking away from home. Climbing the stairs was a little tiresome, but once you are up the view and beautiful condo make the sairs not seem so bad.
par un voyageur
Really enjoyed our stay
Publié le 6 févr. 2022 sur HomeAwayBeautiful views, comfy beds and steps to the beach. We will be back for sure! Thanks for a lovely time.
