Oceanfront, Dog-Friendly House w/ AC, Private Washer/Dryer, Free WiFi, Fireplace Reviews

My wife and I needed this getaway for the weekend. Outstanding experience at this property. Many businesses are shutting down for the off-season, but several good choices available. Cape Hatteras Light Station is completely covered in scaffolding due to a complete restoration.

House was filthy. Hair and blood on sheets in bedroom. Called office and they said they would send housekeeping. No one came. Had to go to office and pick up sheets and towels myself the pool was not working the pump had blown did not tell us until the day we were driving there finally got the pump running on Wednesday night we left on Saturday. there was dog poop on one of the decks Dog hair all over the floors shower door in master bedroom falling off the only really good thing about this place is the location refrigerator did not work. This house really does need a lot of maintenance on the inside and the outside I would never ever go through Vacasa again save yourself, a lot of heartache and book with another company .

The property was fine until TS Ian came on Thursday 9/22. My niece came and told me there was water coming in from the bathroom ceiling in the 2nd floor bathroom, one that is shared with another bedroom. I emailed the office and left a message about the leak. I called the next day and spoke to a rep who said someone would call me back. Never received a call. Friday night, 9/30, the kitchen ceiling started to leak ( constant stream of water from the ceiling). Now I have a partially collapsed bathroom ceiling with black mold and a new leak in the kitchen. Still no word from anyone regarding this matter. I've included my email thread for your review. Vacasa Oct 3, 2022, 1:20 PM (9 days ago) to me Hello Thank you for your email! We apologize for the delayed response, we are currently back logged and answering as quickly as possible! We have reviewed your reservation and per previous notes we notified our local team of the leak! The latest update received on 10/2/22 is that our local team is needing to contact a vendor and our owner! We see you have completed your stay and we have forwarded your email to our local team! We appreciate you letting us know and apologize we did not have an update prior to your check out! Please let us know if you have any questions! Best wishes! On October 1, 2022, 1:57 pm, wrote: I never received any assistance with these issues. I called yesterday (9/30) and I was told someone would call me back. No one did, In the meantime, part of the bathroom and bedroom ceiling fell, exposing black mold. The kitchen ceiling started to peel, also. With the storm, some siding by the kitchen sliders (which really need the tracks cleaned!) came off the house and was hanging. On Sat, Oct 1, 2022 at 10:56 AM Vacasa wrote: Hello We apologize for the delayed correspondence, even after experiencing exceptionally high call and email volumes. Vacasa is always committed to communicating with our guests as quickly as possible. We sincerely apologize for the trouble. It appears here that you have already received assistance with this issue. We will immediately contact you as soon as we get the information we need Please let us know if you have any additional questions or concerns. If you require immediate assistance, please, call 1.800.336.4853 (available 24/7) to speak to a Cu

This house has a perfect location right on the beach and is large enough for an extended family. The kitchen was well stocked with everything you would need to cook. The grandkids enjoyed the waffle maker breakfast. Check in was an issue. When we booked the property it had a 5:00 check in which we tried to move up. After we boutique they changed the check in to 6:00. We finally got in after 7:30. We were told there was a shortage of cleaners and I can understand that. But expecting to have them clean a 6 bedroom 4 bathroom house in a couple of hours unreasonable. The house also needs to have regular maintenance done. We have two loose toilet seats, one broken one, a clogged shower and the swimming pool not working. Management did have maintenance people come in and deal with these issues and the pool was fixed by late Tuesday afternoon. Management didn’t d give us a small credit for our troubles but a house in this price range should be be better maintained. Overall we did have a great time on our stay here in Avon.

House has great decks for ocean gazing, lots of space to spread out, a pool, nice TV, helpful elevator, and really comfortable living room furniture. The downside is the need for significant cosmetic repairs and a good deep cleaning..

Place needs some work to be top notch but going we knew it was being repaired. Elevator was very help full.

Very nice house. The host, Logan, was excellent when a problem occurred upon our arrival. The house is in a great location; but has some maintenance issues.