Note fondée sur 47 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,9 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Great for business too!
Publié le 21 mars 2024 sur HomeAwayExcellent and well appointed unit. We used it for meeting space for a leadership forum. Very comfortable seating and plenty of room for our purposes. Excellent and attentive host.
par un voyageur
Splendid
Publié le 23 janv. 2024 sur HomeAwayProperty was excellent. Rooms and service were 5 star. Would highly recommend.
Commentaires de Gestion de l’hôtel
24 janv. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for staying with us. The Ritz and Beaver Creek resort never disappoint. I look forward to working with you on a future visit
par un voyageur
Good Communication with Owner but Disappointing Stay
Publié le 13 janv. 2024 sur HomeAwayCommunication with owner was easy/great but the Ritz maintains the unit. The highlights: at check in, it took us 2 1/2 hrs to access second bedroom although it was 8pm. The unit was filthy and smelled horribly; it took two days to clean it properly and no apology/communication from the Ritz. The unit owner was apologetic but there is nothing he could do. The owner's contact at the Ritz told me that she got my messages and she passed them along to the Ritz's staff. She also added that I booked with a third party not the Ritz. Basically, if you don't book directly with the hotel, you're out of luck. This was absolutely ridiculous the only reason I booked with unit owner is because I needed a washer/dryer. We have allergies and don’t want our clothes washed by the hotel. There wasn’t a significant price difference between vrbo & Ritz. I didn't bother the unit owner anymore since I couldn’t do anything so I went up the chair to complain – for god sake even the robes in the room were dirty and full of red stains. Afterward, the director of housekeeping apologized and made sure the unit was cleaned properly. As a way of an apology she offered us a couple’s message. At checked out, we realized the couple’s message charge was added to our bill. I’ve stayed at this Ritz few years before and I didn’t have any problem. I guess it’s either no longer as good as it used to be or you have to book directly with them to be treated properly – not sure which one.
Commentaires de Gestion de l’hôtel
13 janv. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your feedback. I have had numerous conversations with the hotel GM and department management about your unfortunate housekeeping experience which is a service that Ritz provides equally to hotel and private residence owners & guests. I hope you will give the property another chance and please reach out directly to me and I will guarantee the experience will return to Ritz-Carlton standards or your stay is on me.
par un voyageur
Pre Christmas trip
Publié le 21 déc. 2023 sur HomeAway67 runs open and less crowded. We had a nice time. February has more snow and more runs available but also more crowded. Room was fantastic.
Commentaires de Gestion de l’hôtel
21 déc. 2023 par VrboOwner, Gestion de l’hôtel
So happy you enjoyed the accommodations. Thank you and we look forward to hosting you on a future trip as we all “Think Snow” awaiting the first big storm of the year.
par un voyageur
We love this place!
Publié le 26 nov. 2023 sur HomeAwayThis is our second year to stay at this property in these connecting rooms over Thanksgiving. We love everything about this Ritz. We will be back!
Commentaires de Gestion de l’hôtel
28 nov. 2023 par VrboOwner, Gestion de l’hôtel
It was great having you stay with us through the most recent holiday. We look forward to hosting you and your group again at any time of the year.
par un voyageur
Absolutely spectacular! 💥
Publié le 20 mars 2023 sur HomeAwayAbsolutely spectacular! 💥
par un voyageur
Terrific stay
Publié le 19 mars 2023 sur HomeAwayWe had a terrific week at this property with our family. The unit was spacious for two adults and two kids and made our family ski trip very easy and pleasant. The ability to check-in at the hotel and utilize the ski concierge was particularly helpful and made for a seamless experience. The Ritz at Bachelor Gulch is incredible, with easy access to the ski lift and great restaurants. The owner was communicative and helpful. We'll definitely be back.
Commentaires de Gestion de l’hôtel
19 mars 2023 par VrboOwner, Gestion de l’hôtel
So happy everything was in place for a great ski trip. Convenience and comfort is that the Ritz Bachelor Gulch is all about! Looking forward to hosting you and your family again anytime…thanks for staying with us
par un voyageur
Traveling with family
Publié le 4 mars 2023 sur HomeAwayAmazing stay at the Ritz! The property is beautiful and the rooms incredibly clean and comfortable. Fabulous ski in/ski out. We will be back!
Commentaires de Gestion de l’hôtel
15 mars 2023 par VrboOwner, Gestion de l’hôtel
We are so happy the Ritz delivered as promised! Thank you for staying with us
par un voyageur
Excellent Spot!!
Publié le 15 févr. 2023 sur HomeAwaySpot on!! Great spot! Easy, easy, easy!! Early Check in was made possible, and communication was excellent.
Commentaires de Gestion de l’hôtel
15 mars 2023 par VrboOwner, Gestion de l’hôtel
We look forward to hosting you again…thank you for staying with us!
par un voyageur
The property was perfect & we had one of our best ski vacations ever.
Publié le 24 janv. 2023 sur HomeAwayThe property manager was great at communicating & exceeded our expectations. We are already checking our calendar for a 2024 repeat vacation.
Commentaires de Gestion de l’hôtel
15 mars 2023 par VrboOwner, Gestion de l’hôtel
Looking forward to hosting you again…and so happy the property met all your needs
