Note fondée sur 75 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,6 Service et personnel
4,6 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 30 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
31 mars 2024 par Borders Lodge Team, Gestion de l’hôtel
Hi Jeffrey— Thank you for your review & for staying with us. Please come see us again when your travels bring you back to the mountains.
par un voyageur
Publié le 29 mars 2024 sur Expedia
Location was amazing with the Elk lift directly behind the condo. Staff was amazing and the slope side view we had was wonderful! Our actual condo unit was old and outdated though. I could smell someone else’s perfume on the sheets that I slept in letting me know they weren’t cleaned. The extra blankets in the closet were dirty and stained, the pillows are all the size for a child’s head and very flat, some pillowcases smelled like a lady’s perfume all the blinds were broken, bathtub didn’t drain properly and the tub had constant dripping water. The washer and dryer were extremely small and the dryer took 3 hours to dry anything. I had higher hopes for the actual unit, especially for the price. We go to beaver creek every year and will definitely be back to the town again but we will book a different condo.
Commentaires de Gestion de l’hôtel
2 avr. 2024 par East West Hospitality , Gestion de l’hôtel
Hi Brandon & thank you for staying & sharing your experience. We apologize for not meeting some of your expectations and for the concerns you had with the overall condition of the unit. We have shared your comments with the appropriate teams to ensure this is not repeated. We wish these concerns were brought to the attention of the Front Desk so we could have addressed them before your departure. Our reservations team is available to assist with booking the right unit for your needs. We do understand your frustration and are grateful for your stay with us. On a positive note, we are glad you liked our ideal location and amazing staff. We hope you will return so we can provide you with the hospitality you deserve.
par un voyageur
Publié le 23 févr. 2024 sur Expedia
Staff is great and very helpful. The only negative is that the ski in / out depends on the lift and run being open. But there is still a very convenient shuttle bus.
Commentaires de Gestion de l’hôtel
24 févr. 2024 par East West Hospitality , Gestion de l’hôtel
Hi Peter & thanks for your review. We’re delighted you had a great stay & that our team took good care of you. Please come see us again sometime!
par un voyageur
Publié le 8 févr. 2024 sur Expedia
Near ski area
Commentaires de Gestion de l’hôtel
11 févr. 2024 par East West Hospitality , Gestion de l’hôtel
Thank you for your review & for staying with us. We hope to welcome you back again soon.
par un voyageur
Book this place!
Publié le 4 févr. 2024 sur HotelsHad a great stay in the 1 bedroom condo. Looked just like the pictures! I stayed in the upper boarders section which was quiet, right off the slope and super clean. Adam at the front desk was awesome and super helpful! Definitely be will back
Commentaires de Gestion de l’hôtel
5 févr. 2024 par East West Hospitality , Gestion de l’hôtel
Hi Rachel & thanks for your review! We're delighted you had a great time & can't wait to welcome you back. Thanks, also, for the shout out for Adam, we'll be sure & pass this along. See you soon! :-)
par un voyageur
Publié le 28 déc. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
29 déc. 2023 par Borders , Gestion de l’hôtel
Hello. Thank you for sharing your experiences. We are disappointed that your stay did not meet expectations. Please let our team know how we can improve as we are always looking to learn and grow.
par un voyageur
Publié le 26 févr. 2022 sur Expedia
Commentaires de Gestion de l’hôtel
4 déc. 2023 par East West Hospitality , Gestion de l’hôtel
Thanks for the 5/5 review, Tiffany & thanks for choosing The Borders Lodge.
par un voyageur
Publié le 7 févr. 2021 sur Expedia
Commentaires de Gestion de l’hôtel
4 déc. 2023 par East West Hospitality , Gestion de l’hôtel
Hello! We are disappointed to see your 3/5 review & hope to connect with you to learn about your experiences.
par un voyageur de Broomfield Colorado
Publié le 18 janv. 2021 sur Expedia
Loved the ski in/ski out, so convenient. The lockers were well located. Nice lobby and the unit was very nice, clean and inviting. Had a great time at the pool and hot tub.
Commentaires de Gestion de l’hôtel
4 déc. 2023 par East West Hospitality , Gestion de l’hôtel
Thanks for taking the time to share your experiences, Cecilia & thanks for choosing The Borders Lodge. Please come see us again sometime, it would be our pleasure to welcome you back.
par un voyageur
Publié le 30 déc. 2020 sur Expedia
Commentaires de Gestion de l’hôtel
4 déc. 2023 par East West Hospitality , Gestion de l’hôtel
5/5 -- we could not ask for more! Thanks for staying with us, Mitch & we hope to see you when the snow flies.
