Note fondée sur 19 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,1 Service et personnel
3,8 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Gloucester
Publié le 12 août 2024 sur Expedia
Lovely hotel and a nice location.
par un voyageur
Publié le 7 août 2024 sur Hotels
par un voyageur
Publié le 8 mars 2024 sur Expedia
par un voyageur
Publié le 11 févr. 2024 sur Hotels
par un voyageur
Publié le 28 janv. 2024 sur Expedia
Relaxing location, well maintained and friendly staff, what more could you ask for?
par un voyageur
Publié le 22 janv. 2024 sur Expedia
Lovely place to stay with a great staff! We spent 4 nights here and were more than satisfied.
par un voyageur
Publié le 19 janv. 2024 sur Hotels
par un voyageur
Publié le 26 déc. 2023 sur Hotels
par un voyageur
Publié le 25 déc. 2023 sur Expedia
The route to reaach the property was too off. Consider last 500 m as driving on rocks. Property should try tp fix it as they will be major beneficiary. Staff tried to help - 1 guy was good at english, others below average - The confusion went to extent that the lady at counter said that pinnavella elephant orphanage is only 4 km away, which is not true. I only contacted this guy at reception for everything post this incident.
Overall , staff did try to help for everything they could do in their limits.
par un voyageur
Publié le 25 déc. 2023 sur Expedia
Apparently they just opened after being closed for 3 years. They gave us at first a dirty stinky room after a big scene and complaint we finally got the room we booked. Staff barely speaks English. Food choice is very limited, buffet for SriLankan standard is very poor. They tried to force us a Xmas dinner at 40 dollar a person but quality of kitchen is poor, also for the breakfast, no yoghurts. The road towards the place is a disaster and very difficult to reach. Overall poor experience for a so called luxury hotel.
