Note fondée sur 3 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,7 sur 5
3,7 Propreté de la chambre
4,3 Service et personnel
3,5 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur

Publié le 14 févr. 2019 sur Expedia
Insgesamt eine schöne Unterkunft. Sehr nettes und hilfreiches Personal, die uns viele Tipps gegeben und Ausflüge + Fahrer organisiert haben. Manchmal aber auch fast ein bisschen aufdringlich mit den Sightseeing-Empfehlungen. Der Flughafentransfer hat super geklappt. Die Zimmer waren sauber und einfach eingerichtet. Der Pool war sauber und hat zum Schwimmen eingeladen.
Commentaires de Gestion de l’hôtel
24 févr. 2020 par Priyan , Gestion de l’hôtel
Thank you very much for your lovely comments. we are looking forward to see you soon. Best Regards, Amelia Resort Team
2 sur 5
par un voyageur de Dublin

Lovely owners , very poor stay . Not 3 stars !

Publié le 29 déc. 2018 sur Hotels
Firstly I would like to say that the family are very friendly and lovely people however I must point out how poor our stay was . This hotel is over 5km from the Main Road where the restaurants and shops are located . The hotel is on a dirt road and not suitable if you don’t have your own transport . Tuk tuks charged 950 rupees and none of the drivers knew where it was and we had to direct them. Our room had no mini fridge which is absolutely essential when the nearest place to buy water is 5 km away. The bathroom had a foul smell of sewage and although we complained and the owners worked on it the smell returned the next day . There is no daily housekeeping and on the third day the owner said if we wanted fresh towels to leave the keys as they had no keys to the room !!. On check out I was paying with a credit card to be told that the WiFi was too poor and wouldn’t work . I honestly feel the owner just didn’t want to take the card . He asked me to go to an atm and get him cash or pay in dollars . I offered euro and he refused saying he would lose on the conversion . I actually added 5 % to the total to allow for the conversion and he still refused . In the end I had to go to the next town and change our cash into rupees and give it to the driver to bring back to the hotel . This hotel is NOT 3 stars . No bed side lockers, no lamps, no chairs to sit on in the room . It was either the bed or floor. 1 overhead light as other 3 broken. All this for €90 a night!
Commentaires de Gestion de l’hôtel
24 févr. 2020 par Priyan , Gestion de l’hôtel
Thank you for letting us know know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately
5 sur 5
Recommandé
pour Tout le monde
par un voyageur de uk

Very friendly hotel staffs

Publié le 21 juill. 2018 sur Expedia
Nice hotel very close to the Sigiriya rock. Our tour guide was Mr Pio himself (hotel owner)
Commentaires de Gestion de l’hôtel
24 juill. 2018 par Pio, Gestion de l’hôtel
Thank you very much for your lovely comments. we are looking forward to see you soon. Best Regards, Amelia Resort Team