Note fondée sur 18 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,1 Service et personnel
3,6 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 10 juill. 2024 sur Expedia
My husband and I stayed here recently while visiting a friend who lives just a short walk away, and it was absolutely perfect for what we needed! The bed was a little more firm that we are used to, but that seems to be a common thing we encountered with UK beds, in general and is not a complaint about this establishment in any way. The owner was very helpful and pleasant, and we would definitely consider staying here again for future visits!
Commentaires de Gestion de l’hôtel
10 juill. 2024 par Christina , Gestion de l’hôtel
Thank you for your kind review, much appreciated. Look forward to seeing you again in the future
par un voyageur
Publié le 18 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 mars 2024 par Christina , Gestion de l’hôtel
Thank you for your kind review, much appreciated
par un voyageur
Cold room
Publié le 5 nov. 2023 sur HotelsStayed here for 2 nights.
I have to say the room was very cold with the host putting the heating on only when she was home. On day one there was no hearing in the room on arrival and on day 2 the room was cold until the host arrived home after 7pm and turned the heating on for a few hours. The blessing was I took a hot water bottle.
Shower etc was fine and bed ok.
Commentaires de Gestion de l’hôtel
5 nov. 2023 par Christina , Gestion de l’hôtel
I did ask if you were warm enough and you said everything was fine. You should have said. I don't have the heating on all night as the rooms get really stuffy. I do have spare heaters on those occasions. Sincere apologies. I have had people complain that with the heating on all night the rooms get too hot. I get different opinions from different people.
par un voyageur
Publié le 20 août 2023 sur Expedia
As the property was called "Mallard Cottage" and there were pictures of a lake I had visions of a little cottage by a lake. What transpired was a room in a house on a busy road opposite a lake. The room had nothing but a bed and chests of drawers for furniture. There was a kettle but no tv. The bathroom was down the hall and was shared with, it seems, four other rooms! I was shown a fridge in the kitchen where there was milk for tea making purposes. It was not made clear whether I could use the kitchen for other purposes. The stairs to my, and other, rooms were very steep, narrow, and winding and I would doubt it would pass health and safety regulations. None of the bedroom doors were fire proof and there was no other fire exit from the room. Our double bed was against one wall meaning that we, in our seventies, had to clamber over each other to get up in the night. There is a pub next door that has live music events. It was very loud and did not finish until 11pm. The road is between two roundabouts and was very busy and noisy most of the night.
Commentaires de Gestion de l’hôtel
22 août 2023 par Chris, Gestion de l’hôtel
Mallard Cottage has always had that name, it was built in the 1700s, although has been improved upon since then. It is a large house which also is my home. Everyone else that comes here have not had a problem. If you had more specific requirements then you should have contacted me direct. The site states that you were to contact the owner if you were bringing a dog which I didn't know about and you didn't pay the dog fee before you left.You had the largest room in the house and this room had large drawer units in it, chairs to sit in a small side table and large King size bed. There was tea and coffee facilities. I have put milk in the rooms but unfortunately they go off quickly and therefore advise everyone that there is milk in the fridge downstairs.The bathroom is shared with one other bedroom, not 4 like you state.I state their are no tvs in the rooms on the site and most people have tablets, laptops or phones to watch a movie on. The staircase is a half spiral and is legal. This is my home not a hotel and I welcome guests world wide and have never had such a response such as yours.Yes there is a Pub and they are entitled to do music nights and it is rare, only happens occasionally.The road is busy due to the fact that there is a road closure on the industrial site and unfortunately they are diverting the traffic this way but only on a temporary basis, this should resolve itself soon. From your comments I think you should have stayed in a hotel with all the requirements that you need.This is private accommodation which I let rooms out. Everyone has access to the all the house except my own private space.There is also full Internet access.
par un voyageur
Publié le 11 août 2023 sur Hotels
Nice warm welcoming place to stay
Commentaires de Gestion de l’hôtel
22 août 2023 par Christina , Gestion de l’hôtel
Thank you for your kind response and look forward to welcoming you back anytime
par un voyageur
Publié le 31 juill. 2023 sur Expedia
Very friendly and helpful host, Christina, especially when I locked myself out of the room! Clean, and well maintained house.
Bed was a bit uncomfortable, but think that was probably due to a previous guest who broke one of the support slats!
Could have done with a couple more electrical sockets by the bed, as only 2 in the room. Overall though excellent value for money 👍
Commentaires de Gestion de l’hôtel
31 juill. 2023 par Christina , Gestion de l’hôtel
Hi JamesThank you for the kind review. I wasn't aware of the bed issue but will resolve this immediately
par un voyageur
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Publié le 10 oct. 2022 sur HotelsVery friendly welcome, and excellent breakfast.
Pity the television hadn't been connected in our room, aerial was in situ.
Commentaires de Gestion de l’hôtel
10 oct. 2022 par Christina , Gestion de l’hôtel
Thank you for the kind review
par un voyageur
Publié le 10 oct. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
13 oct. 2022 par Christina , Gestion de l’hôtel
Thank you for the review
par un voyageur
Publié le 25 juill. 2022 sur Hotels
par un voyageur
Publié le 2 juill. 2022 sur Hotels
Great value for the money,very pleased
Commentaires de Gestion de l’hôtel
2 juill. 2022 par Christina , Gestion de l’hôtel
Thank you
