Note fondée sur 597 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,6 Service et personnel
4,4 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 7 avr. 2024 sur Expedia
We were disappointed by the experience. We were in a sort of prefab building overlooking the car park. The insulation was very poor, both thermal and acoustic. The bathroom tap didn't fit the basin. The electronic shower system didn't work properly, which led to wasted water. The only positive point of the stay was the staff: very friendly and pleasant.
par un voyageur
Publié le 22 août 2023 sur Hotels
Établissement typique mais le seul bémol est les matelas ils ont de l’âge
Un vieil hôtel propre
par un voyageur
Publié le 25 janv. 2020 sur Hotels
Very nice breakfast
par un voyageur
Publié le 19 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 déc. 2024 par Reception, Gestion de l’hôtel
Many thanks for taking the time to give your feedback, we are sorry to hear your stay wasn't up to your expectations. We hope the issues were passed on and resolved for you at the time.Kind regards Reception
par un voyageur
Family short break
Publié le 18 oct. 2024 sur HotelsHotel excellent. Room lovely and spacious, loved to ‘big bath’. Met by a friendly male at reception on arrival. Staff all had attentive and friendly manner. Lovely clean hotel, from sitting areas to restaurants and rooms. We used the swimming pool daily for an hour with the children which they loved.
Commentaires de Gestion de l’hôtel
13 déc. 2024 par Reception, Gestion de l’hôtel
Many thanks for taking the time to give your feedback, we are happy to hear your stay was an enjoyable experience and will pass this onto the team. We look forward to welcoming you back in the near future. Kind regards Reception
par un voyageur
Publié le 16 oct. 2024 sur Hotels
I had a lovely room and enjoyed my stay. Clearly the hotel has been and in the process of updating, and a lot is looking very smart but some wear and tear signs are visible -and it was on the cool side. Staff were lovely and friendly, despite being busy with weddings. On that matter, I had not been told that there was a wedding when I booked and was toldnon arrival that my room was over the wedding and hoped that would be ok..... not brilliant, but thankfully I was so tired I fell asleep with the TV on to try and drown it out.
Commentaires de Gestion de l’hôtel
13 déc. 2024 par Reception, Gestion de l’hôtel
Many thanks for taking the time to give your feedback, we are happy to hear your stay was an enjoyable experience and will pass this onto the team. We are hoping to be fully refurbished soon. Apologies for not have given you notice regarding a weeding being on. We look forward to welcoming you back in the near future. Kind regards Reception
par un voyageur
Publié le 15 oct. 2024 sur Expedia
Nice hotel great staff food is good. The only downfall is it needs some updated rooms for example the mattress very bumpy and not comfortable and the heat doesn't heat up the room only a small area
Commentaires de Gestion de l’hôtel
13 déc. 2024 par Reception, Gestion de l’hôtel
Many thanks for taking the time to give your feedback, we are happy to hear your stay was an enjoyable experience and will pass this onto the team. We are hoping to be refurbished soon and we look forward to welcoming you back in the near future. Kind regards Reception
par un voyageur
Excellent Hotel
Publié le 12 oct. 2024 sur HotelsLovely hotel, friendly staff.
par un voyageur
Publié le 12 oct. 2024 sur Expedia
par un voyageur
Publié le 10 oct. 2024 sur Expedia
What’s not to like. From checking in, where we received a warm welcome, we enjoyed our stay. Every member of staff we interacted with were really friendly. The suit was really spacious & comfortable. There were plenty of parking spaces.
We ate in the restaurant, there was a lot to choose from on the menu. The food was tasty.
We enjoyed a swim in the pool. It was handy having towels provided rather than taking the ones from the room.
The hotel was well positioned to walk to the beach.
Would recommend to anyone considering visiting Ayr.
