Note fondée sur 68 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,5 sur 5
100 % des clients le recommandent
4,5 Propreté de la chambre
4,4 Service et personnel
4,6 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Publié le 12 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Mandala Hotel & Spa Bac Ninh, Gestion de l’hôtel
Dear Sir/Madam,Thank you so much for your high score for us! We hope to welcome you again in the future!
3 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 5 août 2024 sur Hotels
5 sur 5
par un voyageur

If you like music, do NOT use this hotel.

Publié le 7 juill. 2024 sur Hotels
The same crappy tune on repeat in the restaurant, mornings and evening. 24 days in a row. Im returning to Vietnam in November and unfortunately have to change hotel, only because of the “entertainment “ in the nice restaurant.
Commentaires de Gestion de l’hôtel
28 oct. 2024 par Mandala Hotel & Spa Bac Ninh, Gestion de l’hôtel
Dear Mr. Bent Holl,Thank you very much for your candid feedback. We are genuinely sorry to hear that the music selection in our restaurant detracted from your experience with us. Our goal is always to create a welcoming atmosphere that our guests can enjoy, and we regret that our music choice fell short of this during your stay.We truly appreciate your comments, as they help us understand what we can improve. We'll be working closely with our team to diversify the playlist in response to your feedback, aiming for a more enjoyable experience for all our guests.We hope to have the chance to welcome you back in the future and offer an environment that better suits your preferences.
5 sur 5
par un voyageur de Ringgold

Ce voyageur a laissé seulement une note Publié le 1 juill. 2024
5 sur 5
par un voyageur

Publié le 27 juin 2024 sur Hotels
Good 早餐好吃
Commentaires de Gestion de l’hôtel
10 juill. 2024 par Mandala Hotel & Spa Bac Ninh, Gestion de l’hôtel
Mandala Hotel & Spa Bac Ninh would like to thank you for taking the time to share your experience about your stay at our hotel.We are extremely pleased to know that you had a wonderful stay. Your satisfaction is the greatest motivation for us to strive to maintain and improve outstanding service quality.We look forward to the opportunity of welcoming you back in the future.
5 sur 5
par un voyageur

집같은 편안함으로 숙면이 가능한 호텔

Publié le 26 juin 2024 sur Hotels
모든 직원들은 친절합니다. 조식 뷔페도 엄청 훈륭합니다. 가장 편안한 수면을 취했습니다. 인피니트수영장은 넓고 길고 최고입니다. 다만. 호텔에 있는 마사지가 조금 비싼느낌입니다.
Commentaires de Gestion de l’hôtel
10 juill. 2024 par Mandala Hotel & Spa Bac Ninh, Gestion de l’hôtel
Mandala Hotel & Spa Bac Ninh would like to thank you for taking the time to share your experience about your stay at our hotel.We are extremely pleased to know that you had a wonderful stay. Your satisfaction is the greatest motivation for us to strive to maintain and improve outstanding service quality.We look forward to the opportunity of welcoming you back in the future.
5 sur 5
par un voyageur

Publié le 26 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 juin 2024 par Mandala Hotel & Spa Bac Ninh, Gestion de l’hôtel
Mandala Hotel & Spa Bac Ninh would like to thank you for giving us a high score.We are extremely pleased to know that you had a wonderful stay. Your satisfaction is the greatest motivation for us to strive to maintain and improve outstanding service quality.We look forward to the opportunity of welcoming you back in the future.
5 sur 5
par un voyageur

Publié le 18 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 juin 2024 par Mandala Hotel & Spa Bac Ninh, Gestion de l’hôtel
Mandala Hotel & Spa Bac Ninh would like to thank you for giving us a high score.We are extremely pleased to know that you had a wonderful stay. Your satisfaction is the greatest motivation for us to strive to maintain and improve outstanding service quality.We look forward to the opportunity of welcoming you back in the future.
5 sur 5
par un voyageur

Publié le 14 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 juin 2024 par Mandala Hotel & Spa Bac Ninh, Gestion de l’hôtel
Mandala Hotel & Spa Bac Ninh would like to thank you for giving us a high score.We are extremely pleased to know that you had a wonderful stay. Your satisfaction is the greatest motivation for us to strive to maintain and improve outstanding service quality.We look forward to the opportunity of welcoming you back in the future.
5 sur 5
par un voyageur

Probably best hotel stay in my professional life

Publié le 20 avr. 2024 sur Hotels