Ratings based on 378 Guest Reviews
Hear it directly from our travellers
3.2 Room cleanliness
3.1 Service & staff
2.7 Room comfort
2.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 31, 2024 on Expedia
Was a great stay
Comment from Hotel Management
Apr. 2, 2024 by Elizabeth, Hotel Management
Thank you for to reserve in Hotel Laguna Bacalar.We wait to receive you soon againRegards
by A traveller
Posted Feb. 1, 2024 on Hotels
Comment from Hotel Management
Feb. 1, 2024 by Elizabeth, Hotel Management
Lamentamos que no haya disfrutado su estancia. Gracias por su comentario. Es importante para nosotros
by A traveller
Posted Jan. 30, 2024 on Expedia
This property is located in one of the best areas in Laguna Bacalar
Exelente views and access to the water 🌊
Comment from Hotel Management
Jan. 31, 2024 by Elizabeth, Hotel Management
Gracias por su visita, esperamos haya disfrutado su estanciaSaludos
by A traveller
Posted Nov. 23, 2023 on Hotels
Comment from Hotel Management
Nov. 24, 2023 by Elizabeth, Hotel Management
Gracias por elegir Hotel laguna Bacalar para su estancia.Esperamos su pronto retorno.Saludos
by A traveller from Magnolia
Posted Jul. 26, 2023 on Expedia
I like the location. My rooms view was beautiful. The only complain was the air condition was bad ans not to clean
by A traveller
Posted Jun. 16, 2023 on Expedia
Bad place, we a bad experience at this place
As soon as we walked in to the room a lizard right in from, i asked the reception to move us, she had the worst attitude, she said well you will see different little animals at this place. My kids asked if they could sleep in the car :( trough the night i felt an insect on me, i jumped and it was a big bug, it flew away,
The reception never gave us anything to sign at check in or out. The place is horrible.
by A traveller from San antonio
Posted Mar. 21, 2023 on Expedia
Comment from Hotel Management
Apr. 21, 2023 by Elizabeth, Hotel Management
Agradecemos su visita, esperamos su retornoSaludos cordiales
by A traveller from Brampton
Posted Feb. 17, 2023 on Expedia
Hotel is located on a beautiful spot overlooking Lake Bacalar. It is perfect for swimming and enjoying the view from the room. It looks like the hotel was built long time ago and never upgraded or renovated. Bathroom especially was in really bad condition. We checked in for two nights but checked out after staying one night.
by A traveller
Posted Feb. 13, 2023 on Expedia
by A traveller
Posted Jan. 26, 2023 on Hotels
Comment from Hotel Management
Jan. 27, 2023 by Elizabeth, Hotel Management
Gracias por su visita, esperamos su pronto retornoSaludos
