Ratings based on 78 Guest Reviews

Hear it directly from our travellers
4.8 out of 5
4.9 Room cleanliness
4.9 Service & staff
4.9 Room comfort
4.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Sep. 16, 2024 on Expedia
Excelente hotel, sin duda voy a regresar. El staff muy amable y servicial, la comida deliciosa y la ubicación perfecta
5 out of 5
by A traveller

This traveller left a rating score only Posted Sep. 12, 2024 on Hotels
1 out of 5
by A traveller

Posted Jul. 17, 2024 on Expedia
Overrated overate overrated overpriced overrated overpriced overrated overpriced overrated
5 out of 5
by A traveller

Posted Jun. 12, 2024 on Expedia
Hotel Boutique con atención al detalle y tranquilo. Amé la comodidad de mi habitación, que tenía un balcón con vista a la Laguna. La tina de baño riquísima y la cama muy cómoda. El ambiente es tranquilo y la atención muy buena. Como para relajarse y desconectarse un rato.
5 out of 5
by A traveller

This traveller left a rating score only Posted May 30, 2024 on Hotels
5 out of 5
by A traveller

Posted May 13, 2024 on Expedia
Awesome stay! Would definitely stay there again!
5 out of 5
by A traveller

This traveller left a rating score only Posted May 3, 2024 on Expedia
5 out of 5
by A traveller

This traveller left a rating score only Posted Apr. 28, 2024 on Hotels
5 out of 5
by A traveller

Posted Mar. 26, 2024 on Expedia
Excelente propiedad en un lugar increíble, el servicio siempre fue excediendo nuestras expectativas y el personal siempre está al pendiente de tus necesidades
5 out of 5
by A traveller

Stunning stay

Posted Mar. 8, 2024 on Hotels
We had a great 2 night stay at Puerta del Cielo. From the moment we checked in the staff were so attentive, there were so many little details that meant a lot. We had several meals during our stay and everything we ate not only looked like art, but was outstanding. Luis the head chef was so helpful with tips of things to see and do and places to eat outside of the hotel.