Note fondée sur 34 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
4,1 Service et personnel
3,7 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Tres bonne cuisine philipine (squid).
Publié le 6 mai 2018 sur HotelsLe staff est super et fait de son mieux dans un complexe hotelier vieillissant..
par un voyageur
Publié le 2 mai 2024 sur Expedia
par un voyageur
Publié le 8 mars 2021 sur Expedia
They advertised free Wi-Fi which is one of the critical requirements for me to pick a resort. But when I got there I found out that there wi-fi was turned off indefinitely and they acted like it was nothing. I work a lot, and vacations are really important to me. But because of my business I can't really take off for a vacation if I can't connect via Wi-Fi.
par un voyageur
Rooms disappointing and over priced
Publié le 14 févr. 2021 sur HotelsThey couldn’t find our booking, had to change the air conditioning as not working. Shower not working at all. All the bedding was clean but very musty. No free breakfast which was included in the price. Their kitchen was closed. Very disappointed in our room. Apart from that the place was lovely and clean great location. 3 swimming pools each with a lifeguard and the staff very friendly. Just need to do maintenance on their rooms and cleaning. No offer of discount either. We over paid as the costs were a lot cheaper at site.
par un voyageur
Publié le 28 mars 2020 sur Hotels
par un voyageur de Hamilton nz
Publié le 11 mars 2020 sur Wotif
Nice place. Good staff. The pool was nice. Enjoyed the bar
par un voyageur
Heart of the city
Publié le 19 févr. 2020 sur HotelsVery congested area. Service was adequate. Breakfast was very good.
Commentaires de Gestion de l’hôtel
22 févr. 2020 par Princess, Gestion de l’hôtel
Good day Mr. Alan!
May we know which area do you specifically have concern about? Your feedback matters most to us. Great thing that you’ve enjoyed every bite of your breakfast every morning. Please let us know anything or anywhere that we can improve. Thank you for taking your time in giving us a review. We are looking forward on your next stay with us. Have a great day ahead!
par un voyageur
Not an attractive property
Publié le 8 févr. 2020 sur HotelsThe room had a four panel folding door for the washroom. This door was broken and could not be closed or opened.
Maintenance could not fix it. In addition to the door issue, the room was not properly prepared - no toilet paper etc. Eventually we were moved to a better room. However, based on the condition of the overall property we did not stay, even though we could not recover our money.
Commentaires de Gestion de l’hôtel
8 févr. 2020 par Princess Davila, Gestion de l’hôtel
Good day Mr. Macdiarmid!
Sorry to hear about your experience and that we we’re not able to meet your expectations. Your feedback matters to us. We greatly assure you that your concerns were already taken to the higher management. Palmas del Mar is undergoing some renovations and some upgrades for better rooms and facilities. We hope that we could compensate you in any way possible on your next stay with us. Thank you and have a great day!
par un voyageur
Publié le 30 janv. 2020 sur Hotels
superb
Commentaires de Gestion de l’hôtel
8 févr. 2020 par Princess, Gestion de l’hôtel
Good day Mr. Jesus Cesar!
Thank you for taking time in giving us a review! We are delighted that you’ve enjoyed your stay and it was SUPERB! We are looking forward to your next stay with us! ☺️
par un voyageur
Great place food 👎
Publié le 9 déc. 2019 sur HotelsFood from 1-10it was 3 not so good
Commentaires de Gestion de l’hôtel
8 févr. 2020 par Princess Davila, Gestion de l’hôtel
Good day Mr. Charles!
We greatly appreciate your feedback! Indeed we have the greatest view with mystical sunset in town. We are sorry about your food. Palmas del Mar just started it’s own F&B services last November 2019 and we are striving hard to perfect every dish and menu we put on the table. We assure you on your next visit that you will not be anymore disappointed with our food. Thank you so much and have a great day! ☺️
