Note fondée sur 26 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,0 Propreté de la chambre
3,5 Service et personnel
3,2 Confort de la chambre
2,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 12 nov. 2022 sur Expedia
par un voyageur
Publié le 16 juill. 2022 sur Expedia
par un voyageur
Publié le 2 juin 2020 sur Expedia
We booked a zen room but we were told that they did not know it was available online. We were asked to come back after two hours (check in time was supposed to be 2pm). We were given a different room and it was filthy - far from the zen room we booked.
Commentaires de Gestion de l’hôtel
4 juin 2020 par Leah, Gestion de l’hôtel
Dear Lala,
Thank you for writing this feedback and for bringing this to our attention. We sincerely apologize if you've had an unpleasant stay with us. This isn't our signature ZEN experience. Please be assured that this feedback won't go unnoticed and that our team had investigated this to make sure the necessary actions are taken. We hope you can give us another chance and stay with us again to be able to serve you our best!
Kindest Regards,
Leah
par un voyageur de Iloilo
Publié le 10 nov. 2019 sur Expedia
Budget friendly and room is clean and spacious
Commentaires de Gestion de l’hôtel
22 nov. 2019 par Bea , Gestion de l’hôtel
Dear Rhon,
Thank you very much for leaving us your feedback! We are glad to know that you are satisfied with our services Low rates and constant focus on enhancing customer experience are what sets ZEN Rooms apart from many other budget hotels. We can't wait to see you again!
Best regards,
Bea
par un voyageur
Publié le 24 août 2019 sur Expedia
The place was very dirty and in poor condition
would never stay there again
we use same name hotel in Dumaguete and it is very clean and nice.
looks like the idea of using the same name hotel does not always work
par un voyageur
Publié le 23 juin 2019 sur Expedia
It's cheaper than adjacent hotels in the centre of the city.
par un voyageur
Publié le 17 juin 2019 sur Expedia
Poor service and bathroom is not updated not worth for the money I paid.
par un voyageur
Publié le 10 juin 2019 sur Hotels
par un voyageur
A horror of a stay
Publié le 3 juin 2019 sur HotelsRoaches, stained walls (spaghetti sauce? And coffee?) Hairballs on the floor from previous guests, rooms that were just out there by an open hall with no sound proofing. I checked out at 3am, just to avoid sleeping there again.
par un voyageur
Publié le 26 févr. 2019 sur Expedia
‘Twas okay. I think they should put more sensible and approachable frontlines!
