Note fondée sur 65 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
3,8 Service et personnel
3,7 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 15 août 2024 sur Expedia
Nome
Commentaires de Gestion de l’hôtel
20 oct. 2024 par JOHN TANJANGCO General Manager, Gestion de l’hôtel
Thank you for sharing on Expedia your 5 out of 5 rating of Sugarland Hotel, Ms. Maribeth. We are happy to know you enjoyed your stay with us last August 2024. We look forward to welcoming you back on your next visit to Bacolod City.
par un voyageur
Publié le 10 août 2024 sur Expedia
Food buffet is not good the staff is hard to deal not friendly the lady in the front is not good to deal and arrogant not accommodating. The room is okay but air conditioning is not cold as I needed. The parking is Kay the guard on duty is very nice and friendly.good job guard!
par un voyageur
Publié le 31 juill. 2024 sur Expedia
I like the beautiful lobby and the room .
Commentaires de Gestion de l’hôtel
20 oct. 2024 par JOHN TANJANGCO, General Manager, Gestion de l’hôtel
Thank you for taking the time to write about your experience of Sugarland Hotel Ms. Joanna. We are pleased to learn that you liked the design of our lobby and the rooms. The recent renovation was meant to highlight the hacienda feel and vibe in the hotel and it is always a delight when our guests notice this and appreciate it. We hope you will consider staying with us again on your next visit to Bacolod City and look forward to welcoming you back home.
par un voyageur
Publié le 10 juill. 2024 sur Expedia
Limited parking, I lost my shoes in my room.
par un voyageur
Publié le 22 juin 2024 sur Hotels
The towels have seen better days. There are no dental kits, facial tissues, slippers, or extra toilet rolls. You'll need to request these from HouseKeeping.
par un voyageur
Publié le 19 mai 2024 sur Expedia
Poor wifi, toilet didn’t flush well, and noisy.
par un voyageur
Publié le 19 mai 2024 sur Expedia
Poor wifi, toilet didn’t flush well, and you can hear the noise of the other guests and staff walking in the hallway.
par un voyageur
Publié le 10 mai 2024 sur Expedia
We enjoyed our stay at the Sugarland Hotel the staff were always very helpful and friendly and the property is maintained to a very high standard. I would recommend it to anyone looking to stay there
Commentaires de Gestion de l’hôtel
20 oct. 2024 par JOHN TANJANGCO, General Manager, Gestion de l’hôtel
Thank you for sharing the 5 out of 5 rating of Sugarland Hotel on Expedia, Mr. Daniel. We are extremely happy that our staff service rendered to our guests and maintenance of our hotel facilities met your expectations so much as to merit a recommendation from you. We hope you will consider staying with us again on your next visit to Bacolod City and hope to welcome you back home once again soon.
par un voyageur
Publié le 10 mai 2024 sur Expedia
par un voyageur
Publié le 19 avr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 oct. 2024 par John Tanjangco, General Manager, Gestion de l’hôtel
Dear Mr. Joseph, Thank you for taking time to provide your feedback and for rating our hotel with the 10 out of 10 rating. We sincerely appreciate your perfect rating of our services at Sugarland Hotel. We look forward to welcoming you back home on your next visit to Bacolod City.
