Ratings based on 398 Guest Reviews

Hear it directly from our travellers
4.3 out of 5
83% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
4 out of 5
by A traveller

Posted May 21, 2021 on Hotels
Hotel is really good for a business stay. They have a strange policy on Breakfast delivery, all to the room because of corona which is fine, but you must specify a window of time. I don't mind that but both mine and my colleagues were late, both days. If you're ordering order earlier is the moral of the story. Otherwise good hotel.
4 out of 5
by A traveller

Grand outside

Posted Sep. 1, 2020 on Hotels
Grand exterior is sadly not met on the interior. Very comfortable, but clearly aimed at an older clientele and not refreshed and modernised like their other properties
5 out of 5
by A traveller

Basic without the luxury currently

Posted Sep. 1, 2020 on Hotels
With covid-19 the hotel was really missing the "added extras" you expect at this level. Closed bar and facilities. Rooms without any of the plushness. Fantastic breakfast however. Just maybe give it a miss as a hotel until post covid
4 out of 5
by A traveller

Posted Jul. 9, 2020 on Hotels
Comment from Hotel Management
Jul. 16, 2020 by Denis Hüttig, Hotel Management
Sehr geehrter Gast, vielen Dank für Ihre Bewertung. Ich freue mich sehr, dass Sie mit Ihrem Besuch bei uns zufrieden waren und hoffe auf ein baldiges Wiedersehen. Mit freundlichen Grüßen aus dem Ahrtal Ihr Gastgeber Denis Hüttig
5 out of 5
by A traveller

Posted Nov. 25, 2019 on Expedia
Everything was perfect and very nice place and staff
5 out of 5
by A traveller

This traveller left a rating score only Posted Sep. 27, 2019 on Hotels
5 out of 5
by A traveller

Posted Sep. 25, 2019 on Expedia
Hotel is as can be expected of Steigenberger. Great character in perfect surrounding.
5 out of 5
by A traveller

This traveller left a rating score only Posted Aug. 26, 2019 on Hotels
5 out of 5
by A traveller

Posted Aug. 11, 2019 on Hotels
Nice, modern clean rooms set in a beautiful location. Around 25 minutes from the Nurburgring, this is an ideal place to stay if you want to relax in the evening. Good parking on site and quality food in the restaurant.
5 out of 5
by A traveller

Posted Jul. 1, 2019 on Expedia
I Lille the breakfats. I also liked the Sauna. Everything was Great.
Comment from Hotel Management
Jul. 2, 2019 by Denis Hüttig, Hotel Management
Dear guest, thank you very much for your kind feedback. I am very glad that you have been satisfied during your stay and enjoyed your vacation in our hotel. We would be glad to be able to welcoming you again. Kind regards from the Ahr valley Yours Denis Hüttig General Manager