Note fondée sur 12 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 5 mars 2021 sur Expedia
par un voyageur
Very nice
Publié le 19 sept. 2019 sur HotelsVery nice and clean room. There were also mosquito net. Room service was very nice and polite. On breakfast there where a lot of different european and ethiopian food. I can recommend this hotel to everyone :)
Commentaires de Gestion de l’hôtel
1 oct. 2019 par Wube, Gestion de l’hôtel
Dear Mariusz,
Greeting from BenMas Hotel, Bahir Dar, Ethiopia
Thank you very much for staying here with as from lots of options and I thank you for your recommendation with great hear felt. I have seen all your views of our hotel and I your comment help us to get more traffic as comments are more helpful to increase guests. I hope to see you again her in our hotel and thank you once again for your comment that enable our hotel to visit by more guests.
Hospitality Regards,
Wubetu
General Manager
par un voyageur
Publié le 15 mars 2019 sur Expedia
Very nice staff restaurant have a very elaborate menu food excellant and room ok but shower need sone minor repair to cirrect leak to floor if the room.
Commentaires de Gestion de l’hôtel
15 mars 2019 par Wube, Gestion de l’hôtel
Dear Sir/Madam,
Greeting from BanMas Hotel,
Thank you very much for your precious time to give us such constructive feedback that enables us to have more eyes for such problems and to make our guests more convenient. I wish to see you here with us again and you will see the improvements as per your comments and I thank you million times for your feedback.
Hospitality Regards,
Wubetu
General Manger
par un voyageur
Publié le 10 mars 2019 sur Expedia
Frendly staff very helpful room comfortable and good breakfast selection
Commentaires de Gestion de l’hôtel
11 mars 2019 par Wubetu, Gestion de l’hôtel
Dear Sir/Madam,
Greeting From BenMas Hotel, Bahir Dar Ethiopia,
Thank you very much of your review and I really appreciate for spending your golden time to gave us constructive and positive feed that enable our hotel to increase the traffic and I thank you once again for your review and I hope to come back again.
Hospitality Regards,
Wubetu/ General Manager
par un voyageur de Atlanta, USA
Publié le 3 déc. 2018 sur Expedia
I liked the staff’s effort and care in making sure our stay was as respected and pleasurable as possible. The view is beautiful. Just a friendly environment all around.
Commentaires de Gestion de l’hôtel
3 déc. 2018 par B, Gestion de l’hôtel
THANKS
par un voyageur
Publié le 11 nov. 2018 sur Hotels
In general, we enjoyed our stay at the Ben Mas Hotel, however, some things about it could have been improved. The staff was friendly and helpful, but many times people at the reception desk did not speak great English, and it was difficult to make our needs known.
There were water issues. Our room did not have hot water every day of our stay. Our friends had hot water only one day out of four, and one day they had no water in their room! If we filled the sink even partially full, when we drained the water, it poured out of the bottom of the s-pipe onto the floor. Fortunately there was a floor drain in the bathroom so the floor did not stay wet with a puddle.
Internet access was not 100% in the rooms or lobby! and was often slow to respond.
On the positive side, TV reception was good.
Commentaires de Gestion de l’hôtel
21 nov. 2018 par be, Gestion de l’hôtel
thank you your suggestion we will improve to the next time
Recommandé
pour Tout le mondepar un voyageur de Cairo,Egypt
Nice hotel far from downtown or the center.
Publié le 9 déc. 2017 sur ExpediaChecking in was smooth. our double bed room just what we expected. Breakfast buffet didn't have much selections. Staff attentiveness was appreciated. There was a little dispute in regards to our bill. The total on the receipt showed in the $$ amount instead in Birr the Ethiopia currency. I was happy when they corrected it.
Commentaires de Gestion de l’hôtel
13 déc. 2017 par solomon, Gestion de l’hôtel
thanks alot Hiba it is realy helpful for us .
we realy appricate your recomendation.
best regards
par un voyageur
Friendly local hotel
Publié le 9 juill. 2017 sur HotelsFriendly staff. Slightly out of town. Room wasn't that clean. Breakfast was good.
par meagan
Eat next door
Publié le 26 déc. 2016 sur HotelsThe bathroom at any time manages to have 6 mosquitos inside of it. They couldn't find my reservation and did not give me the kind of room I booked (one with a balcony). And an employee lied to me 3 times when I got room service the second time. He lied to me about the price (added on 100 birr), when asked for a receipt he said he'd get one but comes back with no receipt and tell us he was wrong and the price is 245. Not true, couldn't be over 200. I thought bf had gotten a receipt but then tells me he never brought one. Not wanting to have to deal with this I drop it and eat what I ordered.
par Teresa de Birmingham, Alabama USA
SUPER value and Clean
Publié le 10 mai 2016 sur HotelsBy FAR the best stay for my money in Ethiopia. White tile floors. Brought me a fan and a hair dryer. This hotel is perfect for such a pretty city as Bahir Dar and its' new football stadium. I highly recommend to tourist. Only soap and disposable slippers though.
