Note fondée sur 47 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,5 sur 5
100 % des clients le recommandent
4,4 Propreté de la chambre
4,7 Service et personnel
4,1 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Publié le 5 juin 2023 sur Expedia
Commentaires de Gestion de l’hôtel
7 juin 2023 par JACARANDA HOTEL, Gestion de l’hôtel
Thank you for your genuine reviews
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 28 juin 2023 sur Expedia
4 sur 5
par un voyageur de Tumbaco - Quito

Publié le 9 juin 2023 sur Expedia
So far the hotel is very good, service team is polite and helps on all questions. Restaurant and food is very good. Many mosquitos, but help with spraying and antimosquito nets. So, no problem at all. Price is fair. I was not served the offered free bottle of wine as stated in my booking. Room was not with lake view, as stated in my booking.
Commentaires de Gestion de l’hôtel
11 juin 2023 par JACARANDA HOTEL, Gestion de l’hôtel
Thank you for your genuine reviews and we hope we will have the chance to host you again
5 sur 5
par un voyageur

Publié le 7 juin 2023 sur Hotels
Commentaires de Gestion de l’hôtel
11 juin 2023 par JACARANDA HOTEL, Gestion de l’hôtel
Thank you for choosing our hotel and staying with us and we hope we will have the chance to host you again.
5 sur 5
par un voyageur

Publié le 1 juin 2023 sur Hotels
Commentaires de Gestion de l’hôtel
2 juin 2023 par JACARANDA HOTEL, Gestion de l’hôtel
Thank you for taking time to review your stay in our hotel and we are very glad you have a wonderful stay and we hope we will have the chance to host you again.
4 sur 5
par un voyageur

Publié le 23 mai 2023 sur Hotels
Commentaires de Gestion de l’hôtel
24 mai 2023 par Jacaranda Hotel, Gestion de l’hôtel
Dear JeromeThank you for taking time to review your opinion about your stay in our hotel and webhope we will have the chance to host you again.
4 sur 5
par un voyageur

Publié le 14 mars 2023 sur Expedia
Was initially given a room with a view onto a lightwell, after having booked a lake view room. Room was changed the next day, but in the older building with no lift- on the 3rd floor. Great view though. Internet connection spasmodic, but staff worked hard to sort the problem.
Commentaires de Gestion de l’hôtel
15 mars 2023 par JACARANDA HOTEL, Gestion de l’hôtel
Dear Margaret Thank you for staying in our hotel and we are happy to host you and we hope we will have the chance to serve you again in our establishment.
4 sur 5
par un voyageur

Publié le 9 mars 2023 sur Expedia
Das Hotel ist nett, die Zimmer sind noch nicht perfekt. Das Personal ist sehr freundlich, aber noch unerfahren.
Commentaires de Gestion de l’hôtel
9 mars 2023 par JACARANDA HOTEL, Gestion de l’hôtel
Dear Ulrike Thank you for choosing and staying in our hotel and we really appreciate your review and we take it carefully adn we hope we will the chance to host you again.
5 sur 5
par un voyageur

Publié le 25 janv. 2023 sur Expedia
Overall its very good.
Commentaires de Gestion de l’hôtel
6 févr. 2023 par JACARANDA HOTEL, Gestion de l’hôtel
Dear Yohannes Thank you for your genuine reviews about your stay in Jacaranda Hotel and we hope we will have the chance to host you again .Hospitality regards
5 sur 5
par un voyageur

Friendly, helpful, feels like home - with some issues

Publié le 18 oct. 2022 sur Hotels
I recommend Jacaranda. It is good value, fantastic location in the center looking the lake, I enjoyed a lot my top floor point of view. The staff was very friendly and helpful. Breakfast is a treat with caring personal service. Lovely people lovely hotel. There are some issues though: The pick up from the airport did not arrive as promised and when I called it took a long time to the lady in the reception to understand me. 10 minutes they say but did not come. I got a free transfer from another driver, but felt wrong not to pay him. Turns out their car got a flat tire ... the shower was , well, there were hot water but the flow of the water extremely week, I managed well but it may be really anoying to others, can't say it was top clean, again, good enough for me but not what people may expect from a 4 star. All in all great hospitality, cosy comfortable room on 4th floor (no elevator) with sensational viewing from the small sweet outside porch. Gorgious breakfast and great staff. All in all recommended but there are the shower problem and some other. Amesegena!
Commentaires de Gestion de l’hôtel
20 oct. 2022 par JACARANDA HOTEL , Gestion de l’hôtel
Dear sir /madam thank you for choosing and staying at our hotel and we hope we will have the chance to host you again