Note fondée sur 502 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,3 Service et personnel
4,1 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Moyen
Publié le 7 juill. 2024 sur HotelsJe trouve que pour un Best Western et au tarif proposé lhotel est moyen .... le menage laisse un peu a desirer .
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Soham , Gestion de l’hôtel
Dear Carla,Thank you for writing a review regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us how we can improve, you are helping us deliver a superior experience for you and other guests in the future. I have shared your feedback with our housekeeping team so that they improve to be more efficient with cleaning going forward. We hope you will come back and see us again soon.Thank you again for taking the time to write a feedback. We appreciate you choosing us and staying with us. Sincerely,General ManagerBest Western Sunridge Inn & Conference Center
par un voyageur de EVERETT
Publié le 22 oct. 2024
Wifi is unsecured
Commentaires de Gestion de l’hôtel
24 oct. 2024 par Soham, Gestion de l’hôtel
Dear Fred,Thank you for writing a review regarding your recent stay at our property.Your business is very important to us and we value your feedback. Please be assured that our Wifi is indeed secured with a password for security of our guests. I have shared your positive rating with our whole team so that they are inspired and motivated to serve our guests consistently with superior care in future. We hope you will come back and see us again soon. Sincerely,General ManagerBest Western Sunridge Inn & Conference Center
par un voyageur
Publié le 10 oct. 2024 sur Expedia
.
Commentaires de Gestion de l’hôtel
10 oct. 2024 par Soham, Gestion de l’hôtel
Dear Steven,Thank you for rating us regarding your recent stay with us. Your business is very important to us and we value your feedback. We hope you will come back and see us again soon.Sincerely,General ManagerBest Western Sunridge Inn & Conference Center
par un voyageur
Publié le 9 oct. 2024 sur Expedia
Older property in a poor location.
Commentaires de Gestion de l’hôtel
10 oct. 2024 par Soham, Gestion de l’hôtel
Dear Robert,Thank you for rating us and writing a review regarding your recent stay with us.I apologize for the location of our hotel property being not desired as you would like. Your business is very important to us and we value your feedback. We hope you will come back and see us again soon.Sincerely,General ManagerBest Western Sunridge Inn & Conference Center
par un voyageur
A restful place
Publié le 8 oct. 2024 sur HotelsMy family of three stayed one night on our road trip. After a long drive, we rested in our comfortable first floor room with comfortable beds and a sliding glass door that opened to the outside patio with a serene view of green landscape and a a glimpse of the pool nearby. Just sorry that we didn’t use the pool as we were in a hurry to leave the next morning. Definitely will stay again.
Commentaires de Gestion de l’hôtel
10 oct. 2024 par Soham , Gestion de l’hôtel
Dear Amabelle,Thank you for writing a positive review regarding your recent stay at our property.We are glad and pleased that you had a restful stay with us. Our rooms with patio and balcony are indeed very sought after. Your business is very important to us and we value your feedback. We hope you will come back and see us again soon.Thank you again for taking the time to write a review. We appreciate you staying with us and giving us an opportunity serve and accommodate you. Sincerely,General ManagerBest Western Sunridge Inn & Conference Center
par un voyageur
Not a good experience will not be back
Publié le 8 oct. 2024 sur HotelsCheck in was slow, manager almost ignored me to help a “help” a trainee take care of a customer who came in after I did. Unprofessional.
Commentaires de Gestion de l’hôtel
10 oct. 2024 par Soham, Gestion de l’hôtel
Dear Harvey,Thank you for writing a review regarding your recent stay at our property. I apologize for not exceeding your expectations due to the inconvenience you experienced while checking in the room at the Front Desk. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I will surely try my best to handle such situations more professionally going forward. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,General ManagerBest Western Sunridge Inn & Conference Center
par un voyageur
Publié le 5 oct. 2024 sur Expedia
The room was nice for an older hotel. We pulled the covers back to get into bed and found worn out bed sheet. The bottom sheet had a tiny hole in it and the top sheet was frayed. The shower head was so high a short person would have never been able to reach it. The toilet seat needed to be replaced.
Commentaires de Gestion de l’hôtel
10 oct. 2024 par Soham, Gestion de l’hôtel
Dear Mark,Thank you for writing a review regarding your recent stay at our property.I am glad and pleased that you liked your room you stayed in. Your business is very important to us and we value your feedback. I apologize on behalf of our housekeeping and laundry team for quality of the bed sheets used in the room. They will surely take a note of it going forward. We hope you will come back and see us again soon.Thank you for giving us an opportunity to serve and accommodate you. Sincerely,General ManagerBest Western Sunridge Inn & Conference Center
par un voyageur
Publié le 2 oct. 2024 sur Hotels
It is a 2 story hotel without an elevator, so we requested a first floor room. We faced a large truck stop gas station & the hotel truck parking. Very loud! The beds were very hard & uncomfortable. We ate at the restaurant on prpoerty & it was expensive with few options & substandard food.
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Soham, Gestion de l’hôtel
Dear Rachel,Thank you for writing a review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations due to the issues you mentioned during your stay. At Best Western we strive every day to provide a superior guest experience with high standards. I am sorry we weren’t able to do that for you. Also for your future stay with us, please be informed that we do have an elevator in certain building of our hotel. The room you had reserved online was one without a patio or a balcony but we tried our best and upgraded you to a room with a patio complimentary. We will use the feedback you gave us to implement improvements to ensure we provide a better experience in the future. Please consider staying with us again so that we can have another chance to provide you with superior experience.Sincerely,General ManagerBest Western Sunridge Inn & Conference Center
par un voyageur
Publié le 30 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Soham, Gestion de l’hôtel
Dear Linda,Thank you for rating us positively regarding your recent stay at our property.We are glad and pleased that you enjoyed your stay with us. I have shared your positive rating with our whole team so that they are inspired and motivated to serve our guests consistently with superior care in future. We hope you will come back and see us again soon.Thank you again for taking the time to rate us. We appreciate you staying with us and giving us an opportunity to serve and accommodate you. Sincerely,General ManagerBest Western Sunridge Inn & Conference Center
par un voyageur
Publié le 30 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Soham, Gestion de l’hôtel
Dear Junia,Thank you for rating us regarding your recent stay at our property.Your business is very important to us and we value your feedback. We hope you will come back and see us again soon.Sincerely,General ManagerBest Western Sunridge Inn & Conference Center
