Note fondée sur 906 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
4,1 Service et personnel
4,0 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 28 sept. 2024 sur Expedia
Très bon hôtel, personnel à l'écoute et petit déjeuner très bien.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Guest Relations, Gestion de l’hôtel
Dear Sandrine,Thank you for your feedback! We're glad to hear you enjoyed your stay and found our staff attentive and the breakfast to your liking. We hope to welcome you back soon!Sincerely, General ManagerGuest Relations
par un voyageur
Publié le 20 oct. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
22 oct. 2023 par General Manager, Gestion de l’hôtel
Dear VIRGINIE,It is a great pleasure to see 10/10-star reviews. I hope you had an awesome and marvelous stay. The rating has overwhelmed our team. It is an honor to host guests like you. I look forward to seeing you again soon.Sincerely, Kathleen CoxGeneral Manager
par un voyageur
Publié le 4 juin 2023 sur Expedia
I was disappointed by the location. A lot of homeless around it. The smell in the room and what not super clean. The breakfast was great. For one night it was ok. I didn’t feel safe outside of the hotel.
Commentaires de Gestion de l’hôtel
9 juin 2023 par MP - Guest Relations Manager, Gestion de l’hôtel
Hello Stephanie, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. We value our customers’ opinions and would like to thank you for bringing this to our attention.
par un voyageur
Publié le 26 oct. 2024
Commentaires de Gestion de l’hôtel
26 oct. 2024 par General Manager, Gestion de l’hôtel
Dear George,Thank you for your perfect rating! We're delighted to know you had a great experience with us. We look forward to welcoming you back soon!Sincerely, General ManagerGuest Relations
par un voyageur
Publié le 5 oct. 2024 sur Expedia
Great location. AC struggled to cool room but it was over a 100 degrees. Wish there was another unit for bedroom
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Guest Relations, Gestion de l’hôtel
Dear Nadia,Thank you for the feedback! We're glad you enjoyed the great location. We apologize for the AC issue, especially with the extreme heat. Your suggestion for an additional unit is appreciated, and we’ll look into it for future improvements. We hope to welcome you back soon!Sincerely, General ManagerGuest Relations
par un voyageur
Publié le 4 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Guest Relations, Gestion de l’hôtel
Dear Guest,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us a 10-star rating. Your rating is very encouraging and motivating for our hotel and staff. We continuously make efforts to improve our hospitality and guest comfort. It is a pleasure to serve guests like you, and your rating will motivate us to improve our hospitality. I hope to see you again soon!Sincerely, General ManagerGuest Relations
par un voyageur
Publié le 30 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Guest Relations, Gestion de l’hôtel
Dear CHRISTINE,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us a 10-star rating. Your rating is very encouraging and motivating for our hotel and staff. We continuously make efforts to improve our hospitality and guest comfort. It is a pleasure to serve guests like you, and your rating will motivate us to improve our hospitality. I hope to see you again soon!Sincerely, General ManagerGuest Relations
par un voyageur de Inglewood
Publié le 30 sept. 2024 sur Expedia
Good breakfast
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Guest Relations, Gestion de l’hôtel
Dear Febronia,Thank you for your review! We're thrilled to hear you enjoyed the breakfast. We hope to see you again soon!Sincerely, General ManagerGuest Relations
par un voyageur
Publié le 30 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Guest Relations, Gestion de l’hôtel
Dear Salvador,Your glowing review of our hotel is greatly appreciated! Delivering exceptional service and memorable experiences to our guests is our joy and pride, so your 10-star rating is both an honor and a delight. We eagerly look forward to your next visit and are thrilled that you had an excellent stay!Sincerely, General ManagerGuest Relations
par un voyageur
Publié le 29 sept. 2024 sur Expedia
No comment
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Guest Relations, Gestion de l’hôtel
Dear Renee,Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay.Sincerely, General ManagerGuest Relations
