Note fondée sur 44 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
3,8 Service et personnel
3,2 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de EDMONTON
Publié le 25 nov. 2024
Commentaires de Gestion de l’hôtel
26 nov. 2024 par Barbara, Gestion de l’hôtel
Hi, Casey! We sincerely apologize for the trouble caused. We would like to thank you for sharing such important feedback, we will surely work on this to ensure your next stay turns out to be an amazing one. Regards, Barbara
par un voyageur
Publié le 8 oct. 2024 sur Expedia
I didn't like anything about it if anything I was pissed nobody would ever stay in that room looking like that. Whomever the property manager is he or she should be ashamed of themselves. If and when I get to Bakersfield again That's the last place I'll stay at.
Commentaires de Gestion de l’hôtel
4 nov. 2024 par Lisa, Gestion de l’hôtel
Hi, Novella! We are apologetic for the unpleasant experience you had with us. Your feedback has been duly noted and we shall put in our continuous efforts to ensure a better experience in the future. Regards, Lisa
par un voyageur
Publié le 4 oct. 2024 sur Expedia
Es una zona un poco insegura por lo que me dijo la gente de recepción.
La habitación está bien, cama cómoda pero mucho ruido.
Commentaires de Gestion de l’hôtel
4 nov. 2024 par Lisa, Gestion de l’hôtel
¡Lamentamos los inconvenientes ocasionados, Mariano! Gracias por notificarnos y seguramente trabajaremos para que su experiencia como huésped sea mejor en el futuro. Saludos, Lisa
par un voyageur
Excelente servicio en el front desk
Publié le 1 oct. 2024 sur HotelsCucarachas en el baño y homeless buscando comida en los botes de basura del estacionamiento.
Commentaires de Gestion de l’hôtel
4 nov. 2024 par Lisa, Gestion de l’hôtel
¡Lamentamos los inconvenientes ocasionados, Laura! Hemos marcado una nota sobre la experiencia que tuvo con nosotros para asegurarnos de que su próxima estadía sea placentera. Le deseamos un maravilloso día. Saludos, Lisa
par un voyageur
Publié le 30 sept. 2024 sur Hotels
It worked for us very friendly check ✔️ in was clean
Commentaires de Gestion de l’hôtel
4 nov. 2024 par Lisa , Gestion de l’hôtel
Hey, Jerry! Pleased to know you had an awesome stay with us. This is something which always encourages us to serve you even better. Looking forward to hosting you soon. Regards, Lisa
par un voyageur
Publié le 26 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Barbara, Gestion de l’hôtel
Hi, Alex ! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Barbara
par un voyageur
Publié le 23 sept. 2024 sur Hotels
The hotel seemed okay from the outside but once you walked around the property and got to the room you can see that it only looked clean, like it was just cleaned in the visible areas but it definitely was not deep cleaned. The decoration in the room was new but the fixtures loke the toilet and the tub had better days. The biggest issue was that the mattresses were wrapped in plastic and everytime you moved it would squeak and the whole fam would wake up. The lostong said "free breakfast" but all they had was coffee, juice and a waffle maker, but they didn't even have syrup. There was a few questionable characters around, even a homeless lady was in the premises with all her stuff laying around and the workers just ignored it. Pay the extra $30 or $40 and go somewhere else.
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Barbara, Gestion de l’hôtel
Hi, Christian! We sincerely apologize for the trouble caused. We would like to thank you for sharing such important feedback, we will surely work on this to ensure your next stay turns out to be an amazing one. Regards, Barbara
par un voyageur
Publié le 20 sept. 2024 sur Expedia
There were stains on the sheets and towels, overall condition of the room was awful. Would not recommend this property.
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Barbara, Gestion de l’hôtel
Hi, Jose! Thank you for bringing this to our notice. As stated, the behaviour of the staff was not pleasant. This is certainly not something which we want our guests to experience. Do not worry we will take corrective action by sharing this with the relevant team. We assure you that something like this won't re-occur in the future again. Regards, Barbara
par un voyageur
Publié le 17 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Barbara, Gestion de l’hôtel
Hi, Uriah ! Thanks for your amazing words of appreciation. Words like these drive us to work even harder. Have a wonderful day! Regards, Barbara
par un voyageur
Publié le 12 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Barbara, Gestion de l’hôtel
Hi, Joel ! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Barbara
