Note fondée sur 947 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
3,6 Service et personnel
3,5 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Hotel convenable meme pour un long séjour
Publié le 13 avr. 2018 sur Hotelsles chambres sont en fait très équipées avec frigo table de cuisson micro onde, un peu comme des petits studios. Propre et facile d'accès proche de tout.
Commentaires de Gestion de l’hôtel
13 avr. 2018 par Hotel Management, Gestion de l’hôtel
Stephane, thanks for including Extended Stay America in your travel plans. We are glad our location was ideal for your needs and that you were impressed with your well-equipped room. It was good to have you here, and we hope to welcome you back soon.
Sincerely,
Hotel Management
par un voyageur
Publié le 23 sept. 2024 sur Expedia
People walking around pretty late was the only thing I didn’t like.
par un voyageur
Publié le 15 sept. 2024 sur Hotels
par un voyageur
Publié le 23 août 2024 sur Expedia
We prefer to have the larger refrigerator and options to "eat in" as going out for every meal gets to be cost prohibitive.
Commentaires de Gestion de l’hôtel
24 août 2024 par Hotel Management, Gestion de l’hôtel
Dear Kimberly, It was a pleasure having you as our guest at Extended Stay America, and we want to thank you for sharing your review with other travelers. It's great to hear you enjoyed your stay and that our property and service met all your expectations! We look forward to sharing your positive feedback with our team. We hope you will revisit the next time you are here. Sincerely,Hotel Management
par un voyageur
Not happy
Publié le 27 juill. 2024 sur HotelsCommentaires de Gestion de l’hôtel
6 sept. 2024 par Hotel Management, Gestion de l’hôtel
Dear MONICA, We sincerely apologize for your negative experience at our hotel. Nothing is more important to us than ensuring our guests have a comfortable and relaxing stay, so we are sorry we could not make that happen for you. We wish we had the opportunity to address the problems while you were still here. Please give us another chance so we can leave a much better impression on your next visit. Sincerely, Hotel Management
par un voyageur
Publié le 27 juill. 2024 sur Hotels
par un voyageur
Publié le 25 juill. 2024 sur Expedia
par un voyageur
Not going back
Publié le 17 juin 2024 sur HotelsClean but not quiet or safe area. Maintenance was deferred all around the building, breakfast was mini myffins and nutragrain bars, and all kitchen supplies had to be requested. I even had to ask for shamoo. They didn't even have in room coffee makers or even coffee that could be requested.
Commentaires de Gestion de l’hôtel
17 juin 2024 par Hotel Management, Gestion de l’hôtel
Dear Shawntae, Thank you for reviewing our hotel. We sincerely apologize for the shortcomings in our breakfast offerings, amenities, and overall environment. We strive to provide a comfortable, secure, and well-maintained space for our guests, and we regret that we fell short of your expectations. Please know that we are continuously working on enhancements and appreciate your comments as they help us make necessary improvements. We hope to have the opportunity to welcome you back for a more comfortable and satisfying stay in the future.Sincerely,Hotel Management
par un voyageur
Publié le 14 juin 2024 sur Expedia
The place was poorly maintained, people shouted and made noise outside of the hotel during the whole night. It was stated that there is a complementary breakfast, but the staff said they just offer some cookies and that the coffee machine is broken.
Commentaires de Gestion de l’hôtel
15 juin 2024 par Hotel Management, Gestion de l’hôtel
Dear Tal, Thank you for choosing us. Providing a clean and comfortable hotel experience is always our motto. However, we sincerely apologize for the noise disturbances that detracted from your comfort. We regret that our efforts to address these concerns fell short of your expectations. Please know that your feedback is valuable, and we will take steps to ensure a more peaceful environment for all guests in the future. Further, we are sorry for your experience with the breakfast choices and will use your remarks to improve the guest's expectations as we move ahead. Sorry for letting you down. Our housekeeping team is already at work to check the missed areas. We appreciate your patience and hope to have the opportunity to provide you with a better experience should you choose to stay with us again. Sincerely, Hotel Management
par un voyageur
Publié le 27 mai 2024 sur Hotels
