Note fondée sur 134 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,3 Service et personnel
4,4 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 16 déc. 2022 sur Hotels
par un voyageur
Publié le 20 sept. 2022 sur Expedia
Je recommande
Commentaires de Gestion de l’hôtel
21 sept. 2022 par Elvin Rahimov, Gestion de l’hôtel
Dear Romain, Thank you for sharing your feedback. I am happy to read, that you enjoyed your stay and recommend Excelsior Hotel & SPA Baku. We hope you will visit us again!Best Regards,Elvin RahimovGeneral Manager
par un voyageur
Publié le 3 déc. 2024
nice place
Commentaires de Gestion de l’hôtel
4 déc. 2024 par Vusal Isgandarov, Gestion de l’hôtel
Dear Murat,First and foremost we would like to thank you for taking the time and sharing your feedback with us. It was a great pleasure to know and serve you in our hotel. I am happy to see, that you highly evaluated our services and facilities and enjoyed your stay overall. We hope you will visit us again!Best Regards,Emin HasanovGeneral Manager
par un voyageur
Publié le 24 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 oct. 2024 par Vusal Isgandarov, Gestion de l’hôtel
Dear Anders, First and foremost we would like to thank you for taking the time and sharing your feedback with us. It was a great pleasure to know and serve you in our hotel. I am happy to see, that you highly evaluated our services and facilities and enjoyed your stay overall. We hope you will visit us again! Best Regards, Emin Hasanov General Manager
par un voyageur
Publié le 14 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Vusal Isgandarov, Gestion de l’hôtel
Dear Ersin,Warm greetings from your lovely Excelsior Hotel & Spa Baku!First and foremost we would like to thank you for taking the time and sharing your feedback with us. It was a great pleasure to know and serve you in our hotel.I am happy to see, that you highly evaluated our services and facilities and enjoyed your stay overall.We hope you will visit us again!Best Regards,Emin HasanovGeneral Manager
par un voyageur
Publié le 8 oct. 2024 sur Expedia
Guter Service und nettes Ambiente. Die Schwimmmöglichkeit ist gut aber mit Haarschutzpflicht ist es etwas anders gewesen. Im großen und ganzen ist alles super gewesen. Sehr nettes personal. Es lohnt sich allgemein Baku zu besuchen. Vielen Dank an die sehr netten Mitarbeiter und das Restaurant Team.
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Vusal Isgandarov, Gestion de l’hôtel
Dear Guest,Thank you so much for your positive review! We’re delighted to hear that you enjoyed our service and the ambiance of our establishment. We appreciate your understanding regarding the hair protection policy in the swimming area; it’s in place for the comfort of all our guests.It’s wonderful to know that our friendly staff made a positive impression on you, and we’ll be sure to pass along your compliments to the restaurant team as well. Baku has so much to offer, and we’re glad you chose to visit us during your stay.We look forward to welcoming you back in the future!Regards,Emin HasanovGeneral Manager
par un voyageur
Publié le 4 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Vusal Isgandarov, Gestion de l’hôtel
Dear Nihat,First and foremost we would like to thank you for taking the time and sharing your feedback with us. It was a great pleasure to know and serve you in our hotel. I am happy to see, that you highly evaluated our services and facilities and enjoyed your stay overall. We hope you will visit us again!Best Regards,Emin HasanovGeneral Manager
par un voyageur
Publié le 3 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Vusal Isgandarov, Gestion de l’hôtel
Dear Nihat,First and foremost we would like to thank you for taking the time and sharing your feedback with us. It was a great pleasure to know and serve you in our hotel. I am happy to see, that you highly evaluated our services and facilities and enjoyed your stay overall. We hope you will visit us again!Best Regards,Emin HasanovGeneral Manager
par un voyageur
Publié le 26 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Vusal Isgandarov, Gestion de l’hôtel
Dear Erdi, Warm greetings from Excelsior Hotel & Spa Baku! Firstly I would like to thank you for taking the time and sharing your feedback with us. It is very important for our improvement. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Please take my sincere apology that your stay passed less than perfect. We are looking forward to welcome you back to our hotel again. Best Regards, Emin Hasanov General Manager
par un voyageur
Publié le 26 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Vusal Isgandarov, Gestion de l’hôtel
Dear Steven, First and foremost we would like to thank you for taking the time and sharing your feedback with us. It was a great pleasure to know and serve you in our hotel. I am happy to see , that you highly evaluated our services and facilities and enjoyed your stay overall. We hope you will visit us again! Best Regards, Emin Hasanov General Manager
