Note fondée sur 127 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,3 Service et personnel
4,4 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 16 déc. 2022 sur Hotels
par un voyageur
Publié le 20 sept. 2022 sur Expedia
Je recommande
Commentaires de Gestion de l’hôtel
21 sept. 2022 par Elvin Rahimov, Gestion de l’hôtel
Dear Romain, Thank you for sharing your feedback. I am happy to read, that you enjoyed your stay and recommend Excelsior Hotel & SPA Baku. We hope you will visit us again!Best Regards,Elvin RahimovGeneral Manager
par un voyageur
Publié le 3 déc. 2024
nice place
Commentaires de Gestion de l’hôtel
4 déc. 2024 par Vusal Isgandarov, Gestion de l’hôtel
Dear Murat,First and foremost we would like to thank you for taking the time and sharing your feedback with us. It was a great pleasure to know and serve you in our hotel. I am happy to see, that you highly evaluated our services and facilities and enjoyed your stay overall. We hope you will visit us again!Best Regards,Emin HasanovGeneral Manager
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Super nice accommodation, massive bedroom and confortable bed as well.
The jacuzzi in my room was much appreciated after a few exhausting days at the f1 track.
The breakfast was also excellent, with a large variety of choices every morning.
Professional staff (thanks again to Gular for a warm welcome at checkin and an efficient checkout).
Finally, the spa facilities are also a great bonus, with an indoor and outdoor pool, plus a sauna and steaming room (and a gym, but I didn’t try that one) right next to the hotel.
Not that much to do around, but the city center and the airport are easily reachable by cab.
Highly recommended !
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Vusal Isgandarov, Gestion de l’hôtel
Dear Stéphane, First and foremost we would like to thank you for taking the time and sharing your feedback with us. It was a great pleasure to know and serve you in our hotel. I am happy to see , that you highly evaluated our services and facilities and enjoyed your stay overall. We hope you will visit us again! Best Regards, Emin Hasanov General Manager
par un voyageur
Publié le 18 sept. 2024 sur Expedia
Fantastic stay staff very friendly and nothing too much bother, great service and very clean would recommend a visit
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Vusal Isgandarov, Gestion de l’hôtel
Dear Michelle, First and foremost we would like to thank you for taking the time and sharing your feedback with us. It was a great pleasure to know and serve you in our hotel. I am happy to see , that you highly evaluated our services and facilities and enjoyed your stay overall. We hope you will visit us again! Best Regards, Emin Hasanov General Manager
par un voyageur
Publié le 14 sept. 2024 sur Expedia
Amazing hotel on arrival very friendly warm welcome from staff, our room is very clean and one of the most comfortable beds and pillows I’ve had in a hotel!!! The hotel offer excellent service including room service, laundry, spa, pool service and cleaning daily.
We are really enjoying our stay and nothing is ever too much trouble would highly recommend this hotel and city.
Commentaires de Gestion de l’hôtel
14 sept. 2024 par Best Regards, Emin Hasanov General Manager, Gestion de l’hôtel
Dear Michelle Jeffery,Warm greetings from your lovely Excelsior Hotel & Spa Baku!First and foremost we would like to thank you for taking the time and sharing your feedback with us. It was a great pleasure to know and serve you in our hotel.I am happy to see, that you highly evaluated our services and facilities and enjoyed your stay overall.We hope you will visit us again!Best Regards,Emin HasanovGeneral Manager
par un voyageur
Publié le 10 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Vusal Isgandarov, Gestion de l’hôtel
Dear Nihat, First and foremost we would like to thank you for taking the time and sharing your feedback with us. It was a great pleasure to know and serve you in our hotel. I am happy to see , that you highly evaluated our services and facilities and enjoyed your stay overall. We hope you will visit us again! Best Regards, Emin Hasanov General Manager
par un voyageur
Publié le 10 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Vusal Isgandarov, Gestion de l’hôtel
Dear Nihat, First and foremost we would like to thank you for taking the time and sharing your feedback with us. It was a great pleasure to know and serve you in our hotel. I am happy to see , that you highly evaluated our services and facilities and enjoyed your stay overall. We hope you will visit us again! Best Regards, Emin Hasanov General Manager
par un voyageur
Publié le 18 août 2024 sur Expedia
Still old looks and not upgraded the hotel facilities
Commentaires de Gestion de l’hôtel
19 août 2024 par Vusal Isgandarov, Gestion de l’hôtel
Dear Nisham, Warm greetings from Excelsior Hotel & Spa Baku! Firstly I would like to thank you for taking the time and sharing your feedback with us. It is very important for our improvement. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Please take my sincere apology that your stay passed less than perfect. We are looking forward to welcome you back to our hotel again. Best Regards, Emin Hasanov General Manager
par un voyageur
Publié le 15 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 août 2024 par Vusal Isgandarov, Gestion de l’hôtel
Dear Jose Luis, First and foremost we would like to thank you for taking the time and sharing your feedback with us. It was a great pleasure to know and serve you in our hotel. I am happy to see , that you highly evaluated our services and facilities and enjoyed your stay overall. We hope you will visit us again! Best Regards, Emin Hasanov General Manager
