Note fondée sur 381 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,4 Service et personnel
4,5 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 10 avr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 avr. 2024 par Emil Ibrahimov / Guest Relations Manager, Gestion de l’hôtel
Dear Guest,First and foremost, we would like to thank you for having selected our Hilton Baku for your stay and also for having taken the time to complete the questionnaire.We are happy to read that you found our facilities and services to your satisfaction. We are grateful for your valuable feedback. As Hilton Baku Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency.Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide.Sincerely,Hilton Baku Team
par un voyageur
Publié le 7 oct. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
12 oct. 2022 par Ayshan Hajiyeva , Front Office Manager, Gestion de l’hôtel
Dear Guest, I would like to thank you for having selected our Hilton Baku for your stay . I am happy to read that you found our facilities and services to your satisfaction. We are grateful for your valuable feedback. As Hilton Baku Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency. Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide. Sincerely,
par un voyageur
Publié le 28 mai 2018 sur Hotels
par un voyageur
Publié le 3 juin 2017 sur Hotels
par Reza de Montpellier
Tout était parfait
Publié le 28 mars 2016 sur HotelsTrès bon hotel. Personnel à l'écoute et très sypmathique.
par un voyageur
Publié le 20 oct. 2024 sur Hotels
Nice Hotel near Promenade and shopping
Commentaires de Gestion de l’hôtel
21 oct. 2024 par Emil Ibrahimov / Guest Relations Manager, Gestion de l’hôtel
Dear Guest,First and foremost, we would like to thank you for having selected our Hilton Baku .We are happy to read that you found our facilities and services to your satisfaction. We are grateful for your valuable feedback and thrilled to know that our staff made your experience nice and comfortable. We will definitely pass your kind comments to the team.Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide.Sincerely,Hilton Baku Team
par un voyageur
Disappointing Stay: Poor Service and Unprofessiona
Publié le 30 sept. 2024 sur HotelsDo not be misled by the Hilton name and stay at this hotel. You will be disappointed.
The customer service team, caused us significant issues.
At check-in and before leaving, we were assured that we could receive a checkout receipt. However, upon checkout, this team did everything in their power to avoid giving us the receipt.
Instead of assisting us, they kept us waiting for over an hour, showing a complete lack of hospitality, which is far from what you would expect from a Hilton hotel. We were treated rudely, ignored, and received no proper attention.
This hotel should absolutely be avoided.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Emil Ibrahimov / Guest Relations Manager, Gestion de l’hôtel
Dear Guest,Thank you for reaching out, and we sincerely apologize for any inconvenience this may have caused.Unfortunately, due to the terms of your reservation, we are unable to provide the requested invoice directly, as your booking was made through Expedia.To assist you further, we kindly request that you contact Expedia's support team. We truly appreciate your understanding in this matter, and should you require any additional assistance,please feel free to contact us.Sincerely,Hilton Baku Team
par un voyageur
Publié le 28 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Emil Ibrahimov / Guest Relations Manager, Gestion de l’hôtel
Dear Guest,First and foremost, we would like to thank you for having selected our Hilton Baku for your stay. We are happy to read that you found our facilities and services to your satisfaction. We are grateful for your valuable feedback and thrilled to know that our staff made your stay nice and comfortable. We will definitely pass your kind comments to the team. Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide. Sincerely,Hilton Baku Team
par un voyageur
Publié le 13 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 sept. 2024 par Emil Ibrahimov / Guest Relations Manager, Gestion de l’hôtel
Dear Guest,First and foremost, we would like to thank you for having selected our Hilton Baku for your stay .We are happy to read that you found our facilities and services to your satisfaction. We are grateful for your valuable feedback. As Hilton Baku Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency.Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide.Sincerely,Hilton Baku Team
par un voyageur
Publié le 28 août 2024 sur Hotels
Ótima opção em Baku!
Commentaires de Gestion de l’hôtel
28 août 2024 par Emil Ibrahimov / Guest Relations Manager, Gestion de l’hôtel
Dear Guest,First and foremost, we would like to thank you for having selected our Hilton Baku for your stay .We are happy to read that you found our facilities and services to your satisfaction. We are grateful for your valuable feedback. As Hilton Baku Team, our main goal is to provide excellent service to our guests, exceed their expectations and excel in every aspect. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency.Meanwhile, we will be looking forward to welcoming you back to our hotel, and to any of the many Hilton family of hotels & resorts worldwide.Sincerely,Hilton Baku Team
