Note fondée sur 202 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,4 Service et personnel
4,5 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 févr. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
4 avr. 2023 par Holiday Inn Baku Team, Gestion de l’hôtel
Dear Jean Francois,Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely,Holiday Inn Baku Team
par un voyageur
Publié le 31 juill. 2019 sur Expedia
Commentaires de Gestion de l’hôtel
3 août 2019 par Zarifa, Gestion de l’hôtel
Dear Anonymous,
Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
Sincerely,
Holiday Inn Baku
Management team
par un voyageur
Excellent rapport qualité / prix
Publié le 6 avr. 2019 sur HotelsCommentaires de Gestion de l’hôtel
8 avr. 2019 par Fidan , Gestion de l’hôtel
Dear kirill,
Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
Sincerely,
Holiday Inn Baku
Management team
par un voyageur
Publié le 28 sept. 2018 sur Hotels
Commentaires de Gestion de l’hôtel
14 nov. 2018 par Fidan Imanova , Gestion de l’hôtel
Dear konstantin,
Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
Sincerely,
Holiday Inn Baku
Management team
par un voyageur
3 days business trip in Baku
Publié le 19 mai 2018 sur Hotels3 days business trip in Baku
Commentaires de Gestion de l’hôtel
29 mai 2018 par Fidan , Gestion de l’hôtel
Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
Sincerely,
Holiday Inn Baku
Hotel Management
par un voyageur
Publié le 13 mai 2018 sur Expedia
Hotel tres confortable et tres proche de l'avenue de la mer. Petit-dejeuner copieux et varie. Pas trop eloigne du centre ville.
Commentaires de Gestion de l’hôtel
17 mai 2018 par Fidan , Gestion de l’hôtel
Cher client,
Merci beaucoup d'avoir pris le temps de donner votre avis sur notre hôtel. J’ai le plaisir de constater que vous avez apprécié votre séjour chez nous, et je ne manquerai de partager cela avec nos équipes. Nous espérons vous accueillir à nouveau très bientôt, et vous souhaitons d'excellents voyages à venir.
Bien cordialement,
Holiday Inn Baku
Hotel Management
par un voyageur
Publié le 27 août 2024 sur Expedia
Very nice
Commentaires de Gestion de l’hôtel
28 août 2024 par Orkhan Safarov, Gestion de l’hôtel
Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Holiday Inn Baku Team
par un voyageur de PRINCETON
Publié le 27 août 2024 sur Expedia
This hotel is one of the worse hotels in the IHG chain. While some staff mainly the non-managerial ones are great, but most of the staff are rude and impolite, their gestures and way they talk to patrons is not really something that reflects IHG hospitality.
Checked into the hotel with my family (family of 3) and literally was given a room that dont even have enough space to keep two baggages properly. Had to upgarde to a suite next morning for additonal $90 per night to get a decent size bed that can fit 3 since they are charging me 50 Manats extra per day for additional bed(even after charging extra for the additional guest). Even getting a suite and being a platinum elite member, have to ask every day for additional towels and plates, glassses etc.
Credits Cards dont work, bathrooms gets water logged, AC vents drips water, no supply of moisturizers, but above all the rudeness of the managerial staff adds the last straw, better be with Marriott or Hilton even though it will take $20/30 extra is a much wiser option. AVOID this hotel.
Commentaires de Gestion de l’hôtel
28 août 2024 par Orkhan Safarov, Gestion de l’hôtel
Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely,Holiday Inn Baku Team
par un voyageur
Publié le 19 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 août 2024 par Orkhan Safarov, Gestion de l’hôtel
Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Holiday Inn Baku Team
par un voyageur
Publié le 4 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 août 2024 par Orkhan Safarov, Gestion de l’hôtel
Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Holiday Inn Baku Team
