Note fondée sur 44 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,4 Service et personnel
3,1 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 16 août 2024 sur Expedia
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par un voyageur
Publié le 28 juill. 2024 sur Expedia
par un voyageur
Publié le 25 juill. 2024 sur Hotels
par un voyageur
Publié le 21 juill. 2024 sur Hotels
par un voyageur
Publié le 21 juill. 2024 sur Hotels
Türkiye Dış İşleri Bakanlığının web sayfasında Gürcistan'dan Azerbaycan'a karayolu ile geçilebileceği yazdığından otomobilim ile sınır kapısına ulaştık. Sınırın Azerbaycan tarafından kapatıldığını ve geçemeyeceğimizi öğrendik. Hemen otele hem İngilizce hem Türkçe mesaj yazarak rezervasyonu iptal etmesini istedik. İptal edillmediği gibi cevap yazan dahi olmadı.
par un voyageur
Publié le 17 juill. 2024 sur Hotels
par un voyageur
Publié le 18 juin 2024 sur Expedia
The staff were unprofessional, often busy on devices despite standing at the desk for a few minutes, this happened on different occasions. they will not even look up to acknowledge you unless you say something first, not even “hello” or “one moment please” so you are left standing there with no signal that they are aware of your presence. when they do provide service it’s with such attitude that you feel you are inconveniencing them. the room smelled like mold. The bathroom smelled putrid of old sewage pipes, the tiny vent fan inside the bathroom does not run. The shower & the bathroom door handle was rusty. When this issue was brought up to the staff, we asked for any solution - even an air freshener would’ve helped, it was ignored. The extra blankets in the room closet had various stains. Even found a coarse hair in the sheets that did not match any of our own hair, it looked like a pubic hair to be honest - which is startling and disgusting, as it was not the only hair found among the sheets. The whole door and frame will quiver when opening and closing the door. Breakfast is over priced, 10 monat/person. For the price we paid per night of stay it was absolutely not worth it. I could never stay here again even if you paid me, I would caution any travellers booking here to reconsider. For the same price we had an complete opposite experience at Miraj hotel about 15mins away. The hotel was clean and well kept, the staff at Miraj were always friendly and accommodating.
par un voyageur
Publié le 13 juin 2024 sur Hotels
par un voyageur
Publié le 24 mai 2024 sur Expedia
2 of the 4 reception staff were very rude, no manners or custiomer service to them. Refused to provide an iron until the next day, abd still did not send it to my room. The breakfast (that we had chosen the hotel for) was "not working" and we were not given room keys as they were "not working" they had to let us into our rooms each time, The walls were thin, could hear next door talking, snoring etc. One of our two rooms didn;t have a window. The sheets and bedding was awful polyester material, very uncomfortable.
par un voyageur
Publié le 18 mai 2024 sur Hotels
