Ratings based on 5 Guest Reviews

Hear it directly from our travellers
4.2 out of 5
100% of guests recommend
4.8 Room cleanliness
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller from Winston Salem, NC

Great short-term stay on Bald Head

Posted Sep. 22, 2023 on HomeAway
Most rentals on Bald Head are a week minimum - great to have a place on our favorite island where we can enjoy a long weekend. Ideal location, right on the harbor, close to ferry, shops and restaurants. Rooms are comfortable and nicely appointed, all have views of either the marsh or the harbor. Breakfast is plentiful and tasty, great coffee. Bikes available free of charge, and every room comes with a golf cart for exploring the island. Best part is the friendly and helpful staff.
Comment from Hotel Management
Oct. 7, 2023 by VrboOwner, Hotel Management
We love to hear this! We hope you can come back and enjoy the inn and island again soon.
1 out of 5
by A traveller

Rude and abrasive owners

Posted Aug. 10, 2023 on HomeAway
Our room was great, and the Inn Keeper, Amy, was absolutely lovely. Our second day there, our golf cart wouldn’t charge and we noticed the cord had been pulled from the main box. We reported this to the front desk. It wasn’t our doing, but as a renter we understood that we were responsible. The Marsh Harbor male and female owner both left messages to contact them to discuss the issue. No problem on my end until Mr Derrick, male owner of MHI, was rude, said he “had a hard time believing my story” as if I were lying, and when I questioned his comment, he screamed “I didn’t call you a liar, lady.” When I told him I’d have my husband follow-up on Monday he hung up the phone. After speaking with a very apologetic BHI Services, it’s clear the owners never should have called, simply reported it to the property manager (BHI services) who would handle. And, had they followed protocol, I can assure you this would have been a more positive review. We will never stay at MHI or recommend it to anyone. After over 8 years and countless rentals each year at BHI, this has been an absolutely horrible experience. Do not support MHI.
Comment from Hotel Management
Aug. 25, 2023 by VrboOwner, Hotel Management
We hate to hear this was your experience at the MHI. This is not how we want our guests to experience their stay and we are very sorry this happened on your vacation. We have addressed any issues with the appropriate staff and we hope you experience on BHI in the future will be a better one.
5 out of 5
by A traveller

Wonderful inn

Posted Aug. 2, 2022 on HomeAway
Marsh Harbor Inn is a wonderful place for a vacation on Bald Head Island! It is convenient to the harbor and the golf cart that is provided with the room makes it easy to go anywhere on the island. The rooms are lovely and the view is beautiful. Breakfast each morning was delicious. Somehow I misread the listing and thought I had booked a two room suite but it was only one room with 2 beds but it still proved to be adequate for my sister-in-law and myself.
Comment from Hotel Management
Aug. 4, 2022 by VrboOwner, Hotel Management
We are happy you enjoyed your stay! We hope you can come back again soon!
5 out of 5
by A traveller

Great Place

Posted Aug. 1, 2022 on HomeAway
Enjoyed staying here - room was nice and breakfast was good. Great location next to the harbor.
5 out of 5
by A traveller

Wonderful stay on Bald Head Island

Posted Aug. 1, 2021 on HomeAway
This is an absolutely beautiful property! It is perfectly located near the Marina and is walking distance to shops, restaurants, kayaking, and the beach. The room is bigger than we had expected from the photos. It was very comfortable and clean. There is a beautiful porch with seating that overlooks the marsh and waterways. I wish we could have stayed longer!
Comment from Hotel Management
Aug. 4, 2022 by VrboOwner, Hotel Management
We are happy you enjoyed your stay! We hope you can come back again soon!